ServiceMinder by Acuere Software goes beyond basic scheduling challenges, and takes a holistic approach to field service management. ServiceMinder was launched in January of 2012, and features applications specific to creating proposals, campaign tracking, and overall sales pipeline management, in addition to powerful Field Service capabilities. The system provides a cutting-edge, invaluable tool for field service businesses in verticals ranging from carpet and window cleaning to lighting and electrical contractors, pest, and maid services.
As a web-based solution, ServiceMinder provides all of the features of the full system within a mobile package, offering a full view of all appointments and easy access to all customer information. This web-based deployment means employees in the field have total access from anywhere, leading to a more efficient sales and service process.
All contact information includes a map so that field employees know where the contact is located, and can even tell other contacts that are nearby. This feature minimizes any dispatching and route scheduling hassles - time spent driving across town is time that could be spent with other clients, after all. Each call is automatically linked back to the account contact, so sales and service team members can always have any necessary information at their fingertips.
One of our favorite aspects of ServiceMinder is the smooth, logical layout and how everything flows together. The interface is not only aesthetically pleasing, but also highly functional, so the learning curve is short compared to other systems. For field service businesses seeking a smart, sleek, and mobile way to keep track of clients and employees alike, ServiceMinder is a great option to consider.