Explorer Shafers offers a fully integrated on-premise Service management solution. At the core of the system is an accounting platform designed to manage inventory, payroll, budgets, and more. Integrated within that are applications to manage contacts and work orders, and schedule, dispatch, and track technicians.
GPS functionality allows dispatchers to send the closest available technician and monitor the status of open calls. Technicians can use the system to print invoices and collect payment while on-site, or send information to the back office to be reviewed and posted.
Explorer Shafers is recommended to field service companies in verticals such as HVAC, electrical, plumbing, pest control, and locksmithing.
Explorer Software Group has been serving companies in North America for over thirty years.