SkyBoss Software


 

SkyBoss is a cloud-based field service software solution. It suitable for businesses of any size across a variety of industries. Key features include modules for scheduling and dispatch, invoicing and work orders, client tracking, task management, technician tracking and routing, reporting, estimating and mobile support.

SkyBoss includes a drag and drop calendar where users can select technicians and book them for jobs. The system will send users notifications for unassigned and open jobs, and they can color code jobs.

SkyBoss also has a customer relationship management (CRM) module that lets users to track their clients. They can view client history as well as send clients email and SMS messages to remind them of appointments.

SkyBoss can track technicians in the field. The system has GPS tracking and can plan the most efficient routes and schedule technicians based on their proximity to work orders. With SkyBoss’ mobile functionality, users can send invoices, create clients and update jobs from the field.

Technicians can also create estimates and quotes in the field. Estimates and quotes can be sent to customers, and customers can approve them. Users can generate reports to determine which technicians are performing the best, among other reports.

SkyBoss is priced monthly for unlimited office users, with additional charges per technician. It offers specific features for a variety of different industries.

 

SkyBoss - Work order screen
 
  • SkyBoss - Work order screen
    Work order screen
  • SkyBoss - iPad payments
    iPad payments
  • SkyBoss - Calendar
    Calendar
  • SkyBoss - Accounts receivable
    Accounts receivable
  • SkyBoss - Work orders
    Work orders
  • SkyBoss - Accounting
    Accounting
Supported Operating System(s):
Web browser (OS agnostic)

8 Reviews of SkyBoss

 

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Software Advice Reviews (1)
More Reviews (7)

Showing 1-1 of 1

Casey from Casco Plumbing
Specialty: Plumbing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Okay overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use

Pros

Price and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours

Cons

Difficult to send an estimate and then delete non purchased items for invoicing.
To put job notes of work done, they need to be entered into the recomendations box.

 
 
 
Showing 1-7 of 7

Susie from Blue Plumbing & Drain Cleaning

June 2017

June 2017

SKYBOSS RULES!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was concerned that transitioning from our old school system to paperless would be a headache, but The support staff helped me every step of the way. My questions are always answered in a timely manner wether by text or phone. So happy to be on board...and my servicemen love it! Best decision ever!!

Source: Capterra
 

William from Rush Plumbing and Rooter
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Winner Lane

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If You ain't first your last! I've tried other programs and I'm so thankful that SKYBOSS has answered my desires to facilitate my companies needs. Representatives top the star rating with their communication and commitment in showing you until you get it the works of this program probably more then they should ... Thanks guys for you hard work I hope it all pays off in the end you deserve it... !

Pros

Really there isn't one thing i like most impressed by all of it

Cons

Would like to have instant updated info on my tech locations without refreshing, when I'm searching for a job and use the go back button it takes me to current day when I'm already searching days,weeks,months ago , that is a bit unnerving .. lol

Advice to Others

I have many ideas... one is the button below ask what industry.. yea there's no "plumbing option" to chose, I wonder how many plumbers are wondering where that is?

Source: Capterra
 

Val from O1P

June 2016

June 2016

Amazing program

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

What could I say, AMAZING!!!
Skyboss, has been very easy and very detailed and because of that Im able to enter calls and dispatch a lot faster which makes my job way easier...
TWO THUMBS UP!!!

Source: Capterra
 

Shanty from OOP

June 2016

June 2016

SKYBOSS IS AWESOME!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Love Love Love this system! Makes my job of scheduling appts so fast and easy. Definitely recommend to every CSR out there!

Source: Capterra
 

Mary from AMS

June 2016

June 2016

So many features I haven't even navigated the complete program!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I'm sure Brian at skyboss is going crazy with all my phone calls, this program is really unlike any program I ever used, I signed up with skyboss because I had to travel to take care of a family member across the country and needed to keep track of all my techs and supervisors i.e. Payroll check lists, vehicle maintenance and tons of other stuff, I am completely computer illiterate and did all my work on paper, Brian had me trained on the features I needed in 1 day! Amazing customer service he was able to set me up on skype and walked me through everything until I was comfortable, now I have it down I realize how easy it is to use. I would 100% recommend Skyboss to anyone, especially to those who are nervous to go paperless, as the customer service reps go above and beyond to ensure you understand everything in detail. They also have videos they email me so I can refresh my memory on my own time. It's nice being able to call and get a live person!

Source: Capterra
 

Branden from Option One Plumbing

June 2016

June 2016

The best dispatching software on the planet.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have used my fair share of software and Skyboss is by fas the best I've seen. Its supper easy to use and does more then I expected.

Source: Capterra
 

Anthony from Anthonys Plumbing

May 2016

May 2016

Great Software wish I would of found this software years ago.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Honestly nothing bad to say about sky boss. It takes alot of stress away from me that I use to have.
Love the scheduling ,easy to use and I hate computer stuff.Customer service is fast and always there and they are always looking to getting better with there updates . Great job SKY BOSS

Source: Capterra