BOSS Support Central Software


 

BOSS Support Central is an on-premise help desk and ticketing management solution that offers asset management, incident management, problem management, automatic discovery and change management within a suite.

BOSS Service Desk features asset management, which allows users to track all their IT inventory from a single solution. With the help of self-discovery tools, users can estimate the required inventory levels at any point in time to plan inventory in advance.

BOSS Service Desk features service level agreement (SLA) management where users can route incoming requests to the right people based on their availability and skillset. With the help of an end-user portal, users can log into their portal and submit their help desk requests online.

BOSS Support Central features mobile apps for iOS as well as Android which enables help desk staff track the status of their requests using mobile devices.

 

BOSS Support Central - FAQ management
 
  • BOSS Support Central - FAQ management
    FAQ management
  • BOSS Support Central - Home screen
    Home screen
  • BOSS Support Central - Multiple devices
    Multiple devices
  • BOSS Support Central - Reporting
    Reporting
  • BOSS Support Central - Settings
    Settings
  • BOSS Support Central - Ticket management
    Ticket management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8, Windows 10

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