Dayforce HCM Software


 

Dayforce HCM by Ceridian is a cloud-based human capital management solution designed for medium to large sized enterprises. Ths solution provides a unified suite of applications for managing payroll, attendance, timesheet, benefits administration, workforce planning and recruiting.

The solution allows human resource teams to manage employee payrolls and timesheets. Employees can also track their attendance history and other work-related information from their personal portals. Dayforce HCM's built-in ATS functionality allows organizations to hire the right people and manage benefits enrollment using a single interface. Managers or administrators can set annual goals for their team members and can then score them based on their performance at the end of the year.

The software's built-in management dashboard provides relevant insights into data and helps to make valuable business decisions. Other benefits offered by Dayforce HCM are workforce management, document management, recruiting management and appraisal management.

 

Dayforce HCM - Manager home
 
  • Dayforce HCM - Manager home
    Manager home
  • Dayforce HCM - Dashboards
    Dashboards
  • Dayforce HCM - Payroll
    Payroll
  • Dayforce HCM - ACA dashboard
    ACA dashboard
  • Dayforce HCM - Management by exception
    Management by exception
  • Dayforce HCM - Performance overview
    Performance overview
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

131 Reviews of Dayforce HCM

 

Start your review of Dayforce HCM

Click to start
http://www.softwareadvice.com/hr/dayforce-hcm-review/
Software Advice Reviews (88)
More Reviews (43)

Showing 1-20 of 88

Melissa from GRG
Specialty: Food / Beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Dayforce has been a great payroll software for our company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Dayforce is awesome!

Pros

What i like most about dayforce is the ease of use. It makes our daily jobs more efficient as far as onboarding and payroll.

Cons

What i like least about dayforce is that the onboarding forms are not smart forms. If they were smart forms I would have no complaints!

 
 

Brittney from GRG
Specialty: Food / Beverage
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Payroll is good on dayforce

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What i like most about dayforce is payroll. Payroll can be completed much more quickly with dayforce.

Cons

State tax forms and onboarding are what i think Dayforce can work on. Onboarding forms are not smart and that makes it difficult for employees.

 
 

Michelle from Rubio's Restaurants, Inc.
Specialty: Food / Beverage
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Intuitive System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We implemented this system almost a year ago throughout our whole organization and we LOVE it! Our team members appreciate having some of the power in their hands to be able to see their schedules on the mobile app, request time off on the mobile app, managers can approve request on the mobile app, and the system is very easy to navigate. If we had to make the choice again, we would not change a thing!

Pros

Dayforce is very intuitive, which is one of the reasons we decided on Dayforce. We looked at the system from the perspective of the team member, who would use it, but most likely not daily. How would they be able to navigate the system? What would be their challenges? We found that Dayforce was able to rise to the challenge and provide many tools that would help our team members out along the way. One of them we like is the great mobile app that appeals to the millennials. Being able to check schedules, time worked, request time off, etc. on the mobile app has been a huge success for the team members as well as the managers who would get the calls to find out what the schedule is, or how much time off is available.

Cons

The reporting for someone not as advanced is great, but for those that are more advanced it can be challenging. To be fair, they do have a lot of standard reports that you can tweak, but for those that like to get in and pull various reports, I don't think they have a good way of letting you know what the tables are and where to pull the data from.

 
 

Mary from TouchTunes
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Great functionality & configurability, with effective service & support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The functionality! We have some complex policies / procedures that other vendors simply told us could not be automated. However, we have been able to automate not just successfully but accurately these complex policies to improve our internal customer satisfaction and remove a lot of the administrative burden. Ceridian is also clearly dedicated to excelling and staying ahead of the industry's needs, as clearly reflected in their willingness and execution to implement clients' ideas based on their individual needs.

Cons

Silverlight plug-in is a problem especially for my Mac users; however, they are working on getting rid of this, thankfully. In addition, they had to address some implementation inefficiencies.

 
 

Jason from Terrace and District Community Service Society
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Dayforce is a cut above the pack

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally speaking, the Dayforce product features a pleasant professional looking user interface the is quite intuitive. The single user interface and single client record allows for less time in the system, and more importantly, the ability to run nearly endless metrics for strategic planning. The system is quite robust and offers a full set of features where most competitors lack a full feature set. When you sign up as a new customer, the customer support, training, and networking with other Dayforce customers is fantastic. Overall, the products sets the bar for industry standard.

Pros

Dayforce provides a single user interface and a single client record. Many products have multiple records that impact the flow of data point. The Dayforce single record supports advanced metrics for strategic planning.

Cons

There learning of the product is extensive. This is initially a con, however, the learning and networking opportunities are vast.

 
 

Tracy from BAGS, Inc
Specialty: Hospitality / Travel
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Challenging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1 single data base with real time data the ability to compare payrolls from last period and review taxes prior to submitting.

Cons

reporting is complex and time consuming and have to log into different roles to see different features is a pain.

 
 

Elizabeth from CardWorks
Specialty: Banking
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Dayforce HCM has helped us integrate and combine our HR and Payroll functions very successfully.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software has many different modules and introduces new ones on a regular basis. We are currently using almost all and are able to participate in user acceptance testing prior to releases.

Cons

Customer service is terrific, but could be more responsive at times. System bugs can take a while to resolve.

 
 

Keesha from BCBSRI
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Keesha's Dayforce HCM Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Dayforce Is a great tool and is definitely evolving. I cannot wait to see what the future holds with the product.

Pros

What I like the most about Dayforce is , the system is very user friendly. I love that we have a test environment to test all the products and determine what works best for us and what doesn't. I am able to perform any tasks in Dayforce quick and efficiently.

Cons

The only thing I would like to change about Dayforce is functionality to add more items to items such as pay approve checklist. This is to work like my day but the manager is not on the page as it is displayed in my day. So eventhough Pay approve checklist is a lot user friendly than may day I have to complete an extra step and run a report to find out who the manager is for the employee I am approving time for.

 
 

Anne from DFCU Financial
Specialty: Banking
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Dayforce is a convenient, single-source software solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, very pleased with the solution, and looking forward to using newer modules (Onboarding, Compensation [yet to come]).

Pros

Easy to use solution from a human resources perspective, and empowers employees to make their own changes.

Cons

It can be challenging to find where some data or functions are setup, causing engagement of support.

 
 

Charity from Carnegie Musuems of Pittsburgh
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

All-in-one solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

SAAS platform allows for continuous improvements and implementations based on customer feedback. Updates are made overnight as needed.

Cons

Initial implementation took longer than expected, but it was worth the wait to get it right. (Additional modules were easy to add.)

 
 

Charity from Carnefie Museums of Pittsburgh
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Great all-in-one system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Dayforce releases several upgrades a year with great new features. Our employees love thatvthey can access the earning statements, W2s and 1095c anytime with the app.

Cons

Not all of the reports we use were available "out of the box". But in most cases the support team was able to create the reports during inplementation.

 
 

Tyler from Aspen
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Excellent interface

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It is very user friendly. The navigation is very intuitive and the single database approach makes life simpler without relying on 2 separate modules to communicate.

Cons

The implementation wait is a little long. There have been some comments about standard reporting not being there, but it is not hard to add custom reports.

 
 

Lori from Camex Equipment Sales & Rentals Inc.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Dayforce has everything we need in a HCM product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love Dayforce and would highly recommend it to any organization looking for a cloud based Human Capital Management System. (It has lowered our monthly costs for our payroll process.) :)

Pros

Dayforce has been great for all our time and attendance needs. We just implemented the payroll module which has now replaced an old outdated system. It has saved us time processing payroll therefore saved us money. It's also been great for allowing our employees to record project coding hours for units they have worked on for the purpose of billing our customers for labor costs. Exporting and importing can be set up automatically or done manual for all reporting requirements. I love Dayforce!

Cons

The only issue I have with Dayforce is the reporting aspect. Any reports that are configured that come with the implementation are set up and ready to go. But when trying to make one of my own it's by trial and error. I have taken one of their free training seminars, but need to revisit it to see what I'm doing so I can correct things.

 
 

Michael from AGCO Corporation
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Dayforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Everything related in one software that is related to HR, PR, Benefits and Time.
More enchanced Self Service capabilities

Cons

Reporting is cumbersome to use.
Repeated Issues with new product releases and the ability to get those fixed quickly.

 
 

Caitlynn from MHC Healthcare
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Training Dayforce has been a simple process when you have a great product.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Dayforce caters to our needs. We can now do so much more than we could ever think of doing in our old HRIS system.

Cons

During our performance evaluations we had some trouble with the settings not being so customizable as we thought it would be.

 
 

patrice from evo payments
Specialty: Payroll Provider
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

i really enjoyed using this program and would greatly recommend it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This program provided an easy and efficient way to navigate the site for both my co workers and I. we know we can succeed more through this program

Cons

I believe that there is nothing I dislike about using this program. It has affected my department in a very positive way.

 
 

Stephen from ASC
Specialty: Distribution
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Dayforce HCM is a great, single database cloud software, that is constantly adding new features.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Pros

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

Cons

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

 
 

Khristan from Sand & Sea
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Empowering Team Members

Ease-of-use

Functionality

Product Quality

Customer Support

Overall, we have truly benefited from partnering with Dayforce. Our team members are excited about the user friendliness of the program, the accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. Our managers have raved about being able to schedule within labor guidelines and team member availability. Time Off requests are easier to track, schedule, approve/decline. Personal Action Form items that require approval are now electronic, which has smoothed out our process. We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, we have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Pros

• Our team members are excited about the user friendliness of the program,
• Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically.
• Managers have raved about being able to schedule within labor guidelines and team member availability.
• Time Off requests are easier to track, schedule, approve/decline.
• Personal Action Form items that require approval are now electronic, which has smoothed out our process.
• We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity,
• We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Cons

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.

 
 

chelsea from Farm Credit Foundations
Specialty: Non-Profit
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Ease of use, interface, configuration options, and the level of help from support makes troubleshooting easier

Cons

Not intuitive, things constantly "break" with hotfixes, lack "standard" features, constant updates that inadvertently change other things

 
 

Lisa from MHC Healthcare
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Ceridian's Dayforce Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

When implementing, you must know ahead of time what your organization set up is and how it will expand out to all levels. It would also help to have some programming background. Dayforce is one system, so be aware all changes can effect another.

Pros

It is an incredibly comprehensive and customizable product. The training that is offered is vast and at all levels. Implementation was supportive and provided a team that worked well with ours. The offer so many avenues of training, support and networking. I love the payroll side and I find it much easier to use than ADP's Workforce now.

Cons

Customer support is not as responsive as I would like. It is not an instant set up, it takes a lot of programming to customize it to your company. Dayforce is not a cookie cutter system it takes work to make sure that your organization is reflected correctly for HR and Payroll.

 
 
 
Write a Review
Showing 1-20 of 43

Natalie from DV

August 2017

August 2017

Easy to use after implementation issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Single log in for HR, time and attendance, schedules, and payroll. Everything flows nicely into other sections.

Cons

Implementation was a struggle. There were many problems with the team we were assigned but we are one year into using Ceridian and seem to have resolved 98% of them.

Source: Capterra
 

Melissa from GRG
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Dayforce has let our company focus more time on other things because of its efficiency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about Dayforce is that it is in real time and you don't have to wait for a prepare process to see if payroll is correct like you do in HPL

Cons

What I like lease about Dayforce is that employees sometimes have a hard time completing new hire paperwork because the forms are not smart forms.

Source: Capterra
 

Kristin from GRG
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

Great payroll software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great payroll software

Pros

Dayforce lets our company process payroll efficiently and effectively. It is must faster and proficient then our previous product.

Cons

The state tax forms and onboarding are what i find that i like least about dayforce. They are not smart forms and employees make a ton of mistakes and can still submit.

Source: Capterra
 

Elizabeth from Amax Auto Ins
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very convenient to use. You can even download it on your phone. Makes it easier to log in with your thumbprint.

Cons

Timesheet is a little difficult to look at or understand. Wish there was an easier way to look at my schedule.

Source: Capterra
 

Rita from Camex Equipment Sales & Rentals Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Moving from a spreadsheet/ accounting program module to Dayforce was like "dancing in the rain".

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The program holds so much information about the employee and the ease of adding more modules to the payroll program make it a very helpful product.

Pros

I like the way the software is very easy to use. The program has very good reporting and easy to create reports. Staff are able to catch on quickly to it's use and don't have a problem with the program. It is alos cloud based so it can be accessed anywhere by employees.

Cons

There is nothing really comes to mind that I don't like about the Ceridian Dayforce Program. It has so many more features than what I've had access to in the past.

Source: Capterra
 

Beverley from Conestoga Meat Packers Ltd
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

I have been using HRIS, WFM & Payroll for almost 2 years and it has grown on me.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You can update everything just once, instead of updating in multiple systems then needing to audit for compliance. Also it's handy to be able to build up the modules as they are needed.

Pros

It being an all-in-one system, it makes updating and maintaining data so much easier. The reporting capability is also user friendly and you can get what you need when you need it.

Cons

It being an all-in-one system! It can be very finicky and you need to ensure you know what you are doing when updating the security or set up.

Source: Capterra
 

Clarence from BioLife Plasma Services

July 2017

July 2017

Cost effective solution for our production employee scheduling needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Single solution for labor demand projections, employee scheduling and time away from work tracking and management for many geographically dispersed locations.

Pros

Mobile app is an employee favorite, user friendly interface, strong willingness of the vendor to accept and incorporate improvement and enhancement suggestions and requests.

Cons

Some limits in anticipated functionality, reporting and data retrieval for external analysis can be difficult.

Source: Capterra
 

Carolyn from Intelligent Software Solutions, Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Great software for a one stop shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use

Pros

I like that you can set up specialized access for your different employee and managers based on the need of the roles. One of the biggest things that I like about Dayforce HCM is that they really listen to their customers. They care about what we think and utilize suggestions for improvement and ease of use. I have been through 2 implementations and I highly recommend Dayforce HCM

Cons

There is very little that I don't like about this software. One thing that comes to mind is the updating of direct deposit accounts. I frequently have employees needing assistance with updating accounts. Also, it would be nice for employees to view their withholding forms in Dayforce and not have to rely on seeing what they are claiming on their paystubs.

Source: Capterra
 

Lisa from Creative Solutions in Healthcare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

I have been using Dayforce for 3 years and find it to be extremely user friendly and very dependable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Less stress due to the ease of use. Lots of reports to help with reporting done on daily and weekly basis.

Pros

User Friendly, all modules in one system, good customer service, very dependable with minimal issues.

Cons

Navigation between modules could be easier, however I do know they are working on a release to make that easier.

Source: Capterra
 

LORI from CAMEX EQUIPMENT SALES & RENTALS
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

IT WAS AMAZING FROM THE PROJECT LEADER DOWN TO THE IT TECH WHO HELPED INITIATE THE IMPOSIBLE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are now using the most up-to-date software available for completing payroll on time and on budget. We are legislatively compliant. Dayforce is cloud based so we have no worries about servers failing or computers crashing. Our information is safe. Our employees are confident they are being paid correctly. Dayforce has given us the ability to use project coding for our shop employees hours so we can bill our customers for hours worked on their units. It's a one stop solution for our HCM system.

Pros

IT'S USER FRIENDLY AND THE SUPPORT TEAM FROM THE ONLINE VIDEOS TO THE EDUCATION CENTER ARE WONDERFUL. I LIKE HOW IT HAS INTEGRATED INTO OUR COMPANY AND MOST EMPLOYEES HAVE ADAPTED TO IT WITH EASE. THE SCREENS ARE EASY TO NAVIGATE AND WITH THE HELP JUST A CLICK AWAY YOU NEVER HAVE TO WORRY ABOUT FIGURING OUT PROBLEMS ON YOUR OWN.

Cons

I'M STILL LEARNING SO I'M FINDING CREATING SOME OF MY OWN REPORTS DIFFICULT. I'M SURE ONCE I GET THE HANG OF HOW TO DO IT IT WILL BE FINE.

Source: Capterra
 

Patricia from Mubea
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Excellent software for workforce management.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Data is processed really fast, real-time data and updated. Manages taxes, benefits, timesheets, and payrolls efficiently.

Pros

The software allows maintaining the confidentiality of users. It is user-friendly and easy to navigate. It allows to efficiently manage payrolls, time off, timesheets, approve overtime, schedule and approve holidays.

Cons

The implementation and launch was painful transitioning from paycor, however, everything since has been smooth. There are constant updates to the software, more often than normal, I should say.

Source: Capterra
 

Melanie from Core States Group
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

The software is clunky and inefficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is more affordable than other similar softwares. It also allows us to have an integrated HR system.

Cons

They were unable to tailor it to our company's needs. It requires us to have to manually input too much information into the ATS before being able to setup individual candidate profiles.

Source: Capterra
 

Shannon from Kern Health Systems
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Ceridian Dayforce provides the flexibility that we need to be successful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can now customize our own system, we can run reports, and we have total control over our employee database.

Pros

We like the freedom to do our own configuration. The interface is very user friendly. It is nice to have all of the information that we need, right at our fingertips.

Cons

Initial set up and implementation is a little challenging because when converting, you don't know what you don't know. Some of the hidden features and functionality don't become apparent until you make a mistake and have to seek assistance.

Source: Capterra
 

Amanda from Dinsmore & Shohl, LLP
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Dayforce HCM is a great, one system software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The report is great, we really enjoy this feature! Payroll processing time is cut in half of our previous vendor.

Cons

The lack of immediate attention to issues that arise during our daily processes. We don't really have too many dislikes.

Source: Capterra
 

Phil from Club Fit
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A one stop shop for mostly all human resources and payroll functions.

Pros

The integration of payroll, scheduling, document management, performance management, recruiting, and onboarding on one platform.

Cons

It can be more intutitive. The system is easy enough to operate, but I think it would be more beneficial if some of the features were more intuitive so new users can become more efficient in a quicker manner. It takes some getting used to. I would recommend changing the format for drop down selections. It isn't always obvious to new users.

Source: Capterra
 

Evan from Wieden + Kennedy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

6 Months live on Dayforce HCM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined some of our manual processes, better reporting options, Automatic carrier feeds, etc

Pros

It's evolving at a steady pace with features and functionality. We have been through one new release and it included a brand new benefits and payroll modules that thankfully did not replace the previous modules for now so it wasn't disruptive. We have ample time to learn the new modules before they completely replace the old. The support model has been mostly very good.

Cons

There are still some bugs with the new functionality. I wish there was more control over the data to have an efficient method of fixing records that have bad data. I also think the learning curve is long to learn the advanced reporting methods of creating new topics.

Source: Capterra
 

Amy from Stone Tile
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

This is a new process for our company, so far it has been a good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very intuitive and user friendly. The system is very visually driven which makes each step very easy to follow.

Source: Capterra
 

Chris from von Drehle Corporation
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Recent implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company switched from Paychex to Ceridian Dayforce HCM in January 2017. Our implementation team was by far the best implementation team I have ever worked with. They are a very organized, cohesive group. This product is very user-friendly and intuitive. The user interface is very easy for even the most novice of users. Dayforce HCM has your HRIS, your Time & Attendance, and your payroll all in one application. A great product!

Pros

Very intuitive and easy to use. Very customizable (do so during implementation).

Cons

It takes a bit to get used to, but once you do, you will never want to turn back!

Advice to Others

Make sure that your data is accurate in your legacy system prior to implementation so that you have as clean a migration as possible.

Source: Capterra
 

William from CarnegieMuseums of Pittsburgh
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Review HCM 1st year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started in January 2016 with HCM . At first we struggled but as the year went on all parts of the module became easier to use. I don't receive as many requests for payroll information.
Employees are using the system better than expected.

Pros

It has a lot of information needed to do reports and Journal Entries. It's easy to navigate thru and gives me the information I need.

Cons

Some reports are hard to read. Customer service at times has trouble either getting back to me or they fix the problem but don't tell me how they did it so if it happens again I can fix it.

Source: Capterra
 

Joanne from Convoy Supply Ltd.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

DayforceHCM - One Year After Implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider.

Con: We do not have enough time to explore/implement the many features available.

Overall Satusfaction: Dayforce provides everything we need!

Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Advice to Others

Keep updated on the product - take advantage of training, review updates, check out what is new, be part of Dayforce community.

Source: Capterra
 
 
Write a Review