Dayforce HCM Software


 

Dayforce HCM by Ceridian is a cloud-based human capital management solution designed for medium to large sized enterprises. Ths solution provides a unified suite of applications for managing payroll, attendance, timesheet, benefits administration, workforce planning and recruiting.

The solution allows human resource teams to manage employee payrolls and timesheets. Employees can also track their attendance history and other work-related information from their personal portals. Dayforce HCM's built-in ATS functionality allows organizations to hire the right people and manage benefits enrollment using a single interface. Managers or administrators can set annual goals for their team members and can then score them based on their performance at the end of the year.

The software's built-in management dashboard provides relevant insights into data and helps to make valuable business decisions. Other benefits offered by Dayforce HCM are workforce management, document management, recruiting management and appraisal management.

 

Dayforce HCM - Manager home
 
  • Dayforce HCM - Manager home
    Manager home
  • Dayforce HCM - Dashboards
    Dashboards
  • Dayforce HCM - Payroll
    Payroll
  • Dayforce HCM - ACA dashboard
    ACA dashboard
  • Dayforce HCM - Management by exception
    Management by exception
  • Dayforce HCM - Performance overview
    Performance overview
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

106 Reviews of Dayforce HCM

 

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Software Advice Reviews (76)
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Showing 1-20 of 76

Michael from AGCO Corporation
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Dayforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Everything related in one software that is related to HR, PR, Benefits and Time.
More enchanced Self Service capabilities

Cons

Reporting is cumbersome to use.
Repeated Issues with new product releases and the ability to get those fixed quickly.

 
 

Caitlynn from MHC Healthcare
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Training Dayforce has been a simple process when you have a great product.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Dayforce caters to our needs. We can now do so much more than we could ever think of doing in our old HRIS system.

Cons

During our performance evaluations we had some trouble with the settings not being so customizable as we thought it would be.

 
 

patrice from evo payments
Specialty: Payroll Provider
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

i really enjoyed using this program and would greatly recommend it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This program provided an easy and efficient way to navigate the site for both my co workers and I. we know we can succeed more through this program

Cons

I believe that there is nothing I dislike about using this program. It has affected my department in a very positive way.

 
 

Rita from Camex Euipment Sales & Rentals Inc,
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Dayforce HCM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a user friendly product that can be learned very quickly for the Employees and Managers to use. It also makes processing of payroll much more streamlined and quicker as it is in real time and you don't have to import it into another program to process the payroll. The Dayforce app is awesome for employees working from home or at different job sites.

Cons

Nothing to do with the product but employees are sometimes resistant to change and they take a bit more time to learn new programs.

 
 

Stephen from ASC
Specialty: Distribution
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Dayforce HCM is a great, single database cloud software, that is constantly adding new features.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules.

As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all.

It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust).

The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees .

Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Pros

One database means data is always consistent throughout modules.
The flexibility within the configuration is unmatched.
Beautiful appearance and very user-friendly.

Cons

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading when using the new HTML pieces.
Aside from that, the system is as good as your involvement and motivation to learn (especially during Implementation - be diligent and thorough in your discovery and scoping, or it will be painful when transferred to support).

 
 

Khristan from Sand & Sea
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Empowering Team Members

Ease-of-use

Functionality

Product Quality

Customer Support

Overall, we have truly benefited from partnering with Dayforce. Our team members are excited about the user friendliness of the program, the accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. Our managers have raved about being able to schedule within labor guidelines and team member availability. Time Off requests are easier to track, schedule, approve/decline. Personal Action Form items that require approval are now electronic, which has smoothed out our process. We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, we have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Pros

• Our team members are excited about the user friendliness of the program,
• Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically.
• Managers have raved about being able to schedule within labor guidelines and team member availability.
• Time Off requests are easier to track, schedule, approve/decline.
• Personal Action Form items that require approval are now electronic, which has smoothed out our process.
• We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity,
• We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Cons

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.

 
 

chelsea from Farm Credit Foundations
Specialty: Non-Profit
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Ease of use, interface, configuration options, and the level of help from support makes troubleshooting easier

Cons

Not intuitive, things constantly "break" with hotfixes, lack "standard" features, constant updates that inadvertently change other things

 
 

Lisa from MHC Healthcare
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Ceridian's Dayforce Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

When implementing, you must know ahead of time what your organization set up is and how it will expand out to all levels. It would also help to have some programming background. Dayforce is one system, so be aware all changes can effect another.

Pros

It is an incredibly comprehensive and customizable product. The training that is offered is vast and at all levels. Implementation was supportive and provided a team that worked well with ours. The offer so many avenues of training, support and networking. I love the payroll side and I find it much easier to use than ADP's Workforce now.

Cons

Customer support is not as responsive as I would like. It is not an instant set up, it takes a lot of programming to customize it to your company. Dayforce is not a cookie cutter system it takes work to make sure that your organization is reflected correctly for HR and Payroll.

 
 

Stephanie from Spicers
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Payroll, Benefits and Pension Supervisor

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I don't see myself using any other product

Pros

Very user friendly, One stop shop, Uses real time, Reporting is very simple to use and can pull lots of data out.

Cons

When up grades are down in the Dayforce it sometime creates other issues and you have to wait for hot fixes to get them resolved

 
 

Melanie from Metal FAb
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Implementation went as smooth as possible

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Everything is all in one place. We love processing payroll with the time sheets right there. And having the employee record handy works well too.

Cons

The constant updates. Updates are happening often and sometimes it will update one thing but break another. We have to be on the lookout for items on a regular basis.

 
 

Mary from Power Construction
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Excellent technical acumen!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Pros include the customer support and success manager. Pros also include the technical acumen that the system offers.

Cons

Dislike the dashboards & My Project. It appears that Ceridian needs to invest a bit more time and money into these features.

 
 

Karen from GHCSCW
Specialty: Healthcare / Medical
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Dayforce HCM provides integration of all HR/Payroll/Benefits processes

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Dayforce helps our lean department run smoother.

Pros

Dayforce HCM is cloud based, processes data quickly, provides real time vacation balances, and is very informative of compliance updates/changes.

Cons

Dayforce HCM reporting is powerful, but this is something that could always be improved due to the ever changing business world of analytics.

 
 

Mike from Plymouth Tube
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Good application

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

No real general comments other than the current support structure is a little disturbing. There are time you can call support and get a person to help and try and determine the problem. There are other times you get a person that literally tells you they are opening a ticket and that's it!

Pros

compared to older Ceridian applications (HPL, HPW, Source 500) everything is done and complete. No more application/Signature issues.

Cons

There is still a 'back end' that as a client I can not see. You used to be able to use SQL to make behind the scene application changes and have the data flow to Signature. You no longer need to flow anything to Signature but there is so some of behind the scene work the client can't do,

 
 

Mike from CoBank
Specialty: Banking
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Large Learning Curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I do think it is a quality product, it just requires a lot of massaging to get out what you need.

Pros

Having benefits, payroll, (WFM), tax compliance, all in the same system is very useful. Changes are reflected instantly

Cons

Support is not worthy. The product seems very focused on retail and manufacturing companies and employers, such as mine, have to manipulate the system to work with our office staff who do not use time clocks or conform to schedules. A lot of 'upgrades are broken upon release and could use more internal testing before dropping them on customers.

 
 

Andrea from ASI
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Dayforce is a scam/ don't waste your money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our company is still going through our implementation so I'm sharing all the real and live experiences of what we are going through. It's extremely painful working with Dayforce. Please do yourself a favor. DON'T consider Dayforce. You will regret!!

Pros

They have nice homepage/ contemporary looking website. They have a good sales team who force you into purchasing their product.

Cons

Horrible implementation team. Whole bunch of overseas IT who has no HR knowledge or understanding of labor laws. We can't understand most implementation team members' English. They promised us many things at the beginning and they only accomplished 10%. It's the slowest system/website I have ever used. Their customer support takes forever to resolve one issue. We have a simple issue that took them one month to resolve. Their website is extremely unstable. We get error messages and get booted out all the time. Their data integrity is horrible and their systems have so many limitations. They can't even build a simple formula that can properly accrue and calculate our PTO and CA sick leave policy. It has been incorrect for 5 straight payroll since we went live. Their report function is corrupted. We run the exact same report 3 times and each time we get different outcomes. Their system is corrupted. Our company regrets so much to choosing this company. But we already made our investments this far, there's really no way out at this point.

 
 

Bill from Corus Entertainment
Specialty: Media
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Really poorly designed user interface

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Why is this software so slow to enter data? Takes forever to complete fields and doesn't update or maintain data from one day to the next for easy repetitive entry. Each field has to be manually entered from a drop down for each day. Why not maintain data preference from one day to the next or allow copy/paste? Even the "conveniently" filled in hours fields don't activate hours until you reenter them manually or increment/decrement them numerous times which gives you partial fractional hours.
Can't enter data for days in advance if you happen to be going away or don't want to revisit your time sheet on the final day of work schedule.
Therefore supervisors have to review all time sheets on the last day of work schedule rather than ahead of time.
Makes a 2 minute task take 20 mins.

Pros

Too bad zero stars isn't an option on this review

 
 

Mike from Curo Health Services
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Dayforce Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We implemented Dayforce almost a year ago. It has been a good product for our HR needs. For the most part it is easy to use and has enabled us to run our HR processes more efficiently.

Pros

Easy to navigate
Good user interface

Cons

At times the system will run slower than anticipated
It can still take many clicks to get to the information you need

 
 

Tony from Curtiss-Wright
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Changes the way we look at HCM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In the middle of an implementation for the HR and payroll modules. Very easy to use, great for both the back office as well as employee facing pieces. Great support as well. Revolutionizes what HCM should be. Able to manage and process through multiple countries, and not as an aggregator. Great reporting functionality.

Pros

Ease of use, employee self service. Mobile enabled.

Advice to Others

Do your research but this is a game changer. Partnering with their implementation team made this a success.

 
 

Danna from ABC Inoac Exterior Systems
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Leaping into the future...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ABC Inoac previously utilized the Ceridian HPW platform solely for payroll management. Due to personnel changes and attrition over the years, we were down to only two users who could operate within HPW. As the obvious need for change was being discussed, we became aware of the Dayforce application and could not wait to see it first hand. From day one we knew this was the solution would best fit our needs and objectives. The implementation and go-live process was fairly seamless. With a great internal team and wonderful support from the Ceridian staff, we were able to navigate many custom programming issue in order to accommodate the many policies and processes already in place. The change has been largely well received by all employees. Within a couple months we were able to stop printing paper earning statements. This was a huge leap for our folks and not without some stress but has gone very well overall. We look forward to growing into the many features the application has to offer including attendance and document management.

Pros

Fairly seamless transition from HPW to Dayforce platform. We used to utilize a separate Kronos system for timekeeping so having timekeeping and payroll all in one application now is so much easier. Our HR and support staff are able to focus on other important issues rather than spend hours on timesheets. Utilizing the benefits functionality has been a bit of a transition but has gone very well. We look forward to a totally interactive open enrollment in 2017.

Cons

Implementation team changes caused some delays during configuration which ultimately cut into our testing timeline. This was a bit of an inconvenience but thanks to a great internal team, we were able to navigate the changes without jeopardizing the go-live of 1/1/16.

Advice to Others

Depending on the size of your implementation, the best advice I can offer is to have a strong internal team of no less than 4 people. HR, payroll, accounting and an IT component are key players in making this a successful launch. Know your policies and procedures and be ready to support Ceridian configuration team in developing them in the application by answering questions in great detail. Most of all, be organized, stick to the timeline, educate yourself and keep an open mind. All will go well.

 
 

Ashlie from WEIDMANN Electrical Technology, Inc.
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Robust All in One System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have worked with other HCM products such as Workday, but nothing compares to Ceridian Dayforce. Dayforce has everything you need in one system. No need for integrations with other systems. The support is amazing and the training opportunities are wonderful.

Advice to Others

You will save time and money by using a product that has every system you need in one.

 
 
 
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Showing 1-20 of 30

Shannon from Kern Health Systems
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Ceridian Dayforce provides the flexibility that we need to be successful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can now customize our own system, we can run reports, and we have total control over our employee database.

Pros

We like the freedom to do our own configuration. The interface is very user friendly. It is nice to have all of the information that we need, right at our fingertips.

Cons

Initial set up and implementation is a little challenging because when converting, you don't know what you don't know. Some of the hidden features and functionality don't become apparent until you make a mistake and have to seek assistance.

Source: Capterra
 

Amanda from Dinsmore & Shohl, LLP
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Dayforce HCM is a great, one system software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The report is great, we really enjoy this feature! Payroll processing time is cut in half of our previous vendor.

Cons

The lack of immediate attention to issues that arise during our daily processes. We don't really have too many dislikes.

Source: Capterra
 

Phil from Club Fit
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A one stop shop for mostly all human resources and payroll functions.

Pros

The integration of payroll, scheduling, document management, performance management, recruiting, and onboarding on one platform.

Cons

It can be more intutitive. The system is easy enough to operate, but I think it would be more beneficial if some of the features were more intuitive so new users can become more efficient in a quicker manner. It takes some getting used to. I would recommend changing the format for drop down selections. It isn't always obvious to new users.

Source: Capterra
 

Evan from Wieden + Kennedy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

6 Months live on Dayforce HCM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined some of our manual processes, better reporting options, Automatic carrier feeds, etc

Pros

It's evolving at a steady pace with features and functionality. We have been through one new release and it included a brand new benefits and payroll modules that thankfully did not replace the previous modules for now so it wasn't disruptive. We have ample time to learn the new modules before they completely replace the old. The support model has been mostly very good.

Cons

There are still some bugs with the new functionality. I wish there was more control over the data to have an efficient method of fixing records that have bad data. I also think the learning curve is long to learn the advanced reporting methods of creating new topics.

Source: Capterra
 

Amy from Stone Tile
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

This is a new process for our company, so far it has been a good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very intuitive and user friendly. The system is very visually driven which makes each step very easy to follow.

Source: Capterra
 

Chris from von Drehle Corporation
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Recent implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company switched from Paychex to Ceridian Dayforce HCM in January 2017. Our implementation team was by far the best implementation team I have ever worked with. They are a very organized, cohesive group. This product is very user-friendly and intuitive. The user interface is very easy for even the most novice of users. Dayforce HCM has your HRIS, your Time & Attendance, and your payroll all in one application. A great product!

Pros

Very intuitive and easy to use. Very customizable (do so during implementation).

Cons

It takes a bit to get used to, but once you do, you will never want to turn back!

Advice to Others

Make sure that your data is accurate in your legacy system prior to implementation so that you have as clean a migration as possible.

Source: Capterra
 

William from CarnegieMuseums of Pittsburgh
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Review HCM 1st year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started in January 2016 with HCM . At first we struggled but as the year went on all parts of the module became easier to use. I don't receive as many requests for payroll information.
Employees are using the system better than expected.

Pros

It has a lot of information needed to do reports and Journal Entries. It's easy to navigate thru and gives me the information I need.

Cons

Some reports are hard to read. Customer service at times has trouble either getting back to me or they fix the problem but don't tell me how they did it so if it happens again I can fix it.

Source: Capterra
 

Joanne from Convoy Supply Ltd.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

DayforceHCM - One Year After Implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider.

Con: We do not have enough time to explore/implement the many features available.

Overall Satusfaction: Dayforce provides everything we need!

Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Advice to Others

Keep updated on the product - take advantage of training, review updates, check out what is new, be part of Dayforce community.

Source: Capterra
 

Renee from Sendik's Food Markets
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Return on Investment - In No Time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a move from multiple, interfaced together to the single point of record platform of Dayforce. One of the best moves the organization could have made. Users enjoy it and find it easy to use. Training is available from several resources and the support continues to improve. The partnership Ceridian provides to the clients is very impressive.

Pros

The single point of record

Cons

Reporting

Source: Capterra
 

Cheryl from Tech International

April 2017

April 2017

Dayforce HCM Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really like being on one platform for HR and payroll. Dayforce is a very robust product. Ceridian continues to improve on this product and offer more features each year. Truly a one stop shop product.

Pros

One platform and very robust.

Cons

Does not offer succession planning or 360 performance feedback as of this review.

Advice to Others

Ceridian continues to enhance Dayforce. They value customer feedback.

Source: Capterra
 

Jennifer from Hertiage Golf
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Dayforce makes my life easier!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Previously I was processing payroll and onboarding employees using 2 different systems. A time and attendance and a payroll/HR system. Switching to Dayforce has streamlined the way we handle HR incidents, new hires, payroll, time and attendance all in one easy to use the system. My employees appreciate the fact they can now take ownership and enjoy the fact that they have access to see their time, paystubs, able to change addresses, or personal info has needed. As a payroll/HR administrator, time is of the essence when processing accurate payroll. Dayforce streamlined our payroll process and what used to take 3 days, now only takes 1!!!

Pros

Payroll/HR System is easy to use and the icons they have created helps when issues need to be addressed for my managers.

Cons

Silverlight crashes a lot but Dayforce and Ceridian are moving away from Silverlight so it should not be a problem in upcoming future.

Advice to Others

The system is very intricate. Think outside the box when in implementation. The system can do much more than you think....

Source: Capterra
 

Laura from Creative Solutions in Healthcare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Another happy customer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our company made the switch in 2013 to Dayforce and we are so glad we did! The software is easy to use and support services has been very helpful as our needs have changed throughout our contract. We are currently using Dayforce for general HRIS functions including timekeeping, payroll, benefits, and taxes, and are on the cusp of rolling out recruiting and scheduling for full HR integration. It was a big leap for our company to leave our prior payroll company and go with Dayforce, but we are so happy we did. We have more reports and metrics available for analysis than ever before.

Pros

Clear, easy to use interface

Source: Capterra
 

Sophia from CalOptima
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Growing with Dayforce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are growing our workforce and Dayforce has joined with us to help keep up with with out pace.
We have a great relationship with our product manager, Pamela Schaffer, she keeps us in the loop for upcoming training and events, she ensures we have the ability to resolve our issues by assisting as needed and escalating issues when needed.
Ceridian events such as Insights provides opportunities to network with others in our industry as well as on sight training

Pros

Front end ease, ability for administrators to configure system to meet our needs

Cons

The 9/80 work ability needs additional research to meet expected results

Advice to Others

Understand what you want to get out of the product before implementation, set up can drive how easy or hard the product is to manipulate

Source: Capterra
 

Barbara from Koroseal Interior Products
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Dayforce makes my job easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Dayforce for a little more than three years. We use it as a North American tool, whereby we are able to report on all employees regardless of where they are located. We continue to find new ways to define and segment pay categories so that we can drill down and report on various cost areas. While many of our hourly employees do not always have access to a computer, the Dayforce app makes reviewing pay information (the most important to them) readily available and almost everyone has an android or iPhone.

Pros

Reporting is fairly easy. Easy to manage both payroll and benefits. Carrier feeds are very important in reducing administrative time. Ability to pull payroll registers is extremely helpful. Ability to request information in different formats (PDF, Excel) is also important.

Cons

Ability to customize or move things on the screen. Some of the job/position fields are a bit misleading, but that may be because of the way we set them up.

Source: Capterra
 

Julie from Tire Centers, LLC

February 2017

February 2017

It takes a strong team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tire Centers has been on several Ceridian platforms over the 16 years I have been with the company. Dayforce HCM certainly stepped into the future of what the full service human capital management arena will look like. Through a tedious implementation and stabilization period we are very pleased with the offerings of the system and most importantly our end users are on board and have embraced the system.

Pros

User friendly for all levels of employee users. The system has been able to accommodate the specific needs of our business practices.

Cons

Multiple releases over the past few years has made it difficult to keep our internal training and documentation updated.

Advice to Others

Be very specific and clear of your expectations as a customer and never be afraid to ask the hard questions and expect to hear the full "why" to explain the answer you may receive.

Source: Capterra
 

Danielle from YMCA of Boulder Valley
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Dayforce HCM is a great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Dayforce HCM since January 2015. It has increased our reporting capabilities, offered employee and managers greater ease of use, payroll processing is more accurate with less potential for errors than ever before. Overall we are happy to be using this product.

Pros

Ease of use, accuracy, it's configurable. I also appreciate working with my Customer Success Manager from Ceridian. She is very helpful and is a part of the reason we are successful using this product. I also enjoy their customer success program.

Cons

There are some work-arounds we've had to create to get the product to work for our organization. As a non-profit we¿d like to make some changes in our overall set up, but the cost of making changes after implementation is typically not something we have in our budget.

Source: Capterra
 

Kathleen from MHC Healthcare
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Modernizing with Dayforce HCM!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're excited to modernize our primarily paper processes with our transition to Dayforce HCM. Both HR and Payroll processes are becoming electronic and even mobile. Having the ability to audit and run reports in multiple areas will make a huge difference in our data capabilities. I can't wait to finalize the implementation of Performance Management with Team Relate.

Pros

The ability to track approvals, run reports, and maintain interactive communication - all in one system.

Cons

The Recruiting implementation has been a little rocky, but we're getting there.

Advice to Others

Allow more time than you anticipate for pre-implementation, especially if your company has policies, processes and workflows which can be documented, evaluated, and revised to make a smoother transition. The sooner you can iron out your inefficiencies, the better!

Source: Capterra
 

Angie from First Credit Union
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Easy to use, lots of flexibility, and huge time saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our company launched Dayforce HCM in May of 2015. We went from an entirely manual process to a sleek HRIS. This was a large challenge due to the significant amount of change for our managers and employees. Luckily, Dayforce was easy to use so it reduced the amount of training our employees needed. Now that we are fully functional on the program, we are seeing huge productivity gains from our admin, payroll, HR and management teams. We have also increased our ability to effectively manage our business by increasing our visibility and access to employees. I would highly recommend this product to others looking to invest in an HRIS or considering changing providers.

Pros

The ability to customize the product to fit our unique business challenges. This was very important to us given we work in a very complex environment. Ceridian was able to make software changes that allowed us to accomplish the specific tasks we needed in order to effectively manage our business.

Cons

The thing I like least about the software are some of the compatibility issues. The recruitment module is unable to accept formatting from Microsoft word which means we need to change the format of job descriptions before they can be posted.

Advice to Others

Before implementing, review all the policies and procedures you currently have in place to ensure they are truly the process you want to continue with.

Source: Capterra
 

Lisa from MHC Healthcare

January 2017

January 2017

Dayforce Automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We starting our second pair alive with Dayforce. We are moving from a mostly manual system to an automated system which has had its challenges. Our Dayforce implementation team has been amazing converting our manual processes into automated workflows within the system, it is so customizable that I can see we will be working on it for a long time and adding more and more forms and Self Service tools for employees as we go.

Source: Capterra
 

Katrina from MHC

January 2017

January 2017

Overall great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using Dayforce HCM has greatly impacted our HR department in exciting ways. Moving piles of papers into electronic processes with the ability to track and audit the information has expedited our PAF process and made room in our days for more important things like connecting with our employees.

Pros

It's configurable and everything can be audited!

Cons

It's configurable, you have to know what your executives want before implementation.

Advice to Others

Knowing what you want before you implement this system will only lead to success!

Source: Capterra
 
 
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