Workforce Manager by Reflexis


 

Reflexis Workforce Manager is an ACA-compliant solution that helps mid-sized and large companies in the retail, hospitality, and quick service restaurant verticals manage employee scheduling, attendance, budgeting, labor forecasting, and employee self-service.

Reflexis Workforce Manager can increase manager efficiency and store revenue by aligning workforce schedules with customer demand in the aisles. It can help eliminate error-prone, paper-based labor management processes by generating optimized schedules factoring in variables such as customer demand, employee skills & preferences, store characteristics, and labor laws. It uses retail-centric labor optimization algorithms built at MIT's Operations Research Lab to rapidly generate labor schedules. Analytics and reporting allows leaders to build and share reports that analyze customer and workforce data and provide insight into productivity and customer engagement.

Workforce Manager is typically recommended to companies looking to manage a workforce of one thousand or more employees. The system is accessible to employees and schedulers from Android, iOS, and HTML5 devices and smartphones; users can bid on open shifts, request shift swaps, and view schedules and vacation / time off statistics via mobile devices.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

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Amy from QuickChek
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Managing Our Workforce Made Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, this software helps our Store Leaders better manage their day-to-day functions. They have visibility into what's going on at their store - both when they are there and when they are not. The data that we get from using this platform can be acted on quickly, which really helps us improve our processes and our business.

Pros

Real-time data, Visibility by management, Easy to use by management and Team Members, Improved processes

Cons

Not as customizable as some would like, not completely user-friendly on MACs for those Store Leaders that like to review things from home