Infoplus is an inventory management solution for small to midsize organizations in industries including consumer goods, electronics, food and beverage, retail, pharmaceuticals and more. The system is offered primarily as a web-based solution, and is both Mac and PC compatible.
Key features offered within Infoplus include core inventory management, demand forecasting and replenishing, inventory optimization, kitting, lot traceability, reporting and analysis and vendor managed inventory. Additional features include channel integration with ordering channels such as eBay, Amazon and more. Single source order and shipment tracking, lot control, product recall tracking, item cost allocation, inbound scheduled receipts, and location management are also offered with the system. The system is also iPad compatible.
Katherine from Dixie Grace Candle Company
Employees number: 2-10 employees
Don't think you are too small for this software! Utilizing it helped us grow beyond our expectations and focus on our goals without adding resources!
We are not tech experts so the fact that we learned this software and understand the workings of it is invaluable and a true testament to the dedicated customer support team at Infoplus Commerce. We are a new company and all of our resources need to be focused on costs and growth in real time. Letting Infoplus handle our inventory and fulfillment needs has allowed us to stay on track to hit 250% growth this year without adding a single resource to our team! I can say with 100% honesty this would not be possible without this software.
We do not have any complaints about this software. We are still a small company so we are not utilizing all the additional "parts" of Infoplus (just fulfillment and inventory currently) but look forward to using their additional features as we continue to grow. If you need something from Infoplus, just ask. Their team is all over it!
Dianna from Claremont Center
Specialty: 3rd Party Logistics (3PL)
Employees number: 11-50 employees
Because the system is very robust, it can seem overwhelming at times; however, they had a team dedicated to our project who was available via email or phone whenever we needed them. They also have an extensive knowledge base though it too was sometimes hard to understand. Overall I have no regrets with choosing Infoplus and I truly believe this system will play a large part in our success story.
Robust functionality, I have yet to discover the full feature set
Smart Blocks that allow automation without programming or coding changes
Dedicated implementation team to assist in every aspect of our system conversion
Extremely fast turn around times
Quick Actions navigation
The system can be very overwhelming until you're comfortable in it
Not 100% developed, it seemed like they were still focusing on getting some core product features developed (serial capturing, po automation)
Dana from ATT
Specialty: High Tech
Employees number: 10,000+ employees
When fully deployed and all capabilities integrated InfoPlus is worth the money. Just prepare for a longer than necessary deployment period.
The application is fully functional and fully configurable. The table structures can be modified to meet the target organization needs.
Because it is flexible it requires a deployment team to optimize for your site. The deployment manager is you only POC with the company and they are allocated across many companies/projects. They also build deployment in sprints and the sprints run at 2-week intervals. Our deployment should have been smooth and quick. it has been long and painful.
The base product is also deployed to a "legacy" customer base. InfoPlus won't change the base operations of the system if it alters the old legacy system. This led to more customization than needed.
Michael from QCS
Im an IT manager for a 3rd Part Logistics provider. The warehouse had an old school spreadsheet, handwritten, in the head of one person system where things were tracked. This system created lots of extra work and headaches for this warehouse hero. They asked me to help.
I have no warehouse or logistics background. I demoed 4 companies and Infoplus shined brighter than any. Based on monthly shipments Infoplus was able to craft a billing plan that fit our budget. Their staff has been there to help from the beginning 24/7 during our setup. Infoplus went above and beyond by sending a representative out at no cost to ensure the on-boarding of our biggest client went smoothly.
All of the other 3PL's we interviewed the initial cost of entry was mid five figures. With Infoplus we purchased a few thousand dollars worth of equipment and within a month we were using the system. Their implementation manager has gone the extra mile by ensuring things run smoothly. Only an email or phone call away for any questions myself and/or the warehouse manager has had.
The selling points for us was Infopluss willingness to please and the lack of infrastructure we had to add and maintain. With a cloud-based solution, we dont have to worry about additional hardware/software licensing, information security on those items, up-time of said devices, etc. The list goes on and on.
We are very pleased and happily recommend Infoplus to anyone who will listen.
With any new business software solution, there are hurdles to overcome. When the tough times came Infoplus was there to help and even hold our hands when needed. So there are really no cons we've found so far. We are looking forward to bringing new lines of business on-line with Infoplus.
Ricardo from Mouth Foods Inc
Employees number: 11-50 employees
Enterprise ready software with a small to medium sized business price tag.
So many ways to customize and automate workflows. Each team member can have access to the information most helpful to their specific function within our organization.
Some workflow concepts seem overly complicated. Set up takes time, but that's due to the flexibility of the software.