Linnworks by Linn Systems is a Web-based order and inventory management system designed for item-based businesses and retailers. It features deep shipping and ordering management capabilities along with standard inventory management functions. Users can also monitor their stock across all channels.
Unique to Linnworks is its open API, allowing users to customize the system’s features to suit their needs. The system integrates with ecommerce sites, such as eBay, Amazon and Bigcommerce, in addition to shipping outfits, such as UPS, FedEx, USPS and Royal Mail. With its bulk-listing tool, users can update product information across all channels without having to perform double entry. The system also features support for users who are shipping goods to international locations, with customizable shipping labels and currency conversions.
Linnworks is available as a monthly subscription priced at different tiers based on the number of users. Prospective buyers can try Linnworks for a free 30-day trial.
Patrick from Cleveland Furniture Factory Outlet
Linnworks has some advanced functionality to make ecommerce much more automated and less time consuming such as scheduled imports and exports of CSV files. You can set up the software to automatically pull inventory data from a file every day, every week, etc. as well as exporting order data to a file on a set schedule. It integrates with many popular ecommerce marketplaces to allow companies to expand their reach.
Linn Systems seems to be switching their software from a program that was installed on the user's computer to a cloud-based system, and they haven't quite gotten all of the kinks worked out of the cloud-based version. There are some bugs that negate some of the software's great functionality, and the system just doesn't seem to be quite finished. Also, support is decent but not the best I've experienced.
Make sure to take advantage of the free trial and thoroughly test the software before you make a decision. Checking out all the alternatives is a great idea to make sure you get the features you need without paying extra for ones that you don't.
Ian from JMD Online Ltd
Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting.
e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things
Some of the documentation does need updating, and a bit more input into their forums would be good.
Give it a try (for free) and ask questions on their facebook page and on their own forum. There are a lot of helpful Linnworks users out there that will give you there own experiences.
Gareth from Navitech ltd
The best part about linnworks is the value compared to other e-tail software's out there.
I dont like the fact that if you need change things are taking longer and longer such as integration with channels or bugs within the software
My recommendations is to meet face to face before signing up and really underline what support you are getting and what is feasible to ask for and have a regular contact to follow up any tickets created