HubSpot Marketing Software


 

With its web-based, all-in-one marketing software platform, HubSpot helps companies of all sizes create a web presence, convert online traffic into leads that can be tracked and nurtured and analyze business metrics to ensure marketing campaigns are progressing into the right direction. HubSpot Marketing is flexible to handle both B2B and B2C business in a variety of segments, including accounting, construction, retail, real estate and more.

HubSpot Marketing offers a variety of features to promote content online, track website performance, optimize content and more. The built-in search engine optimization tool allows improving search rankings of the web pages and increasing lead quality. Users can manage email outreach and social media engagements with their clients.

All of the site traffic and lead activity data is collected and analyzed to ensure that marketing efforts are accurately driven. The system also integrates with almost any CRM, as well as a variety of e-commerce shopping cart platforms.

 

HubSpot Marketing - Dashboard
 
  • HubSpot Marketing - Dashboard
    Dashboard
  • HubSpot Marketing - Keywords app
    Keywords app
  • HubSpot Marketing - Prospects app
    Prospects app
  • HubSpot Marketing - Marketing automation
    Marketing automation
  • HubSpot Marketing - Blog
    Blog
  • HubSpot Marketing - Conversion assists
    Conversion assists
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

1,243 Reviews of HubSpot Marketing

 

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Software Advice Reviews (141)
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Showing 1-20 of 141

Ida from Array Architects
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Phenomenal experience with the platform and the staff!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

HubSpot's marketing platform is very robust and contains everything an inbound marketer needs. Every time I speak with their support team, they are friendly and quickly resolve my issue. Since HubSpot is a pay-per-contact platform, the cost can easily increase if your organization is rapidly growing or doesn't keep a clean list of contacts. If your company currently uses a WordPress blog, integrating it with HubSpot is easy, but may result in having to create 301 redirects if the templates don't match up exactly. I recommend, if possible, converting the entire website (including the blog) to HubSpot.

Pros

Aside from the ease of use, the product is continually evolving to meet the needs of current marketing trends. HubSpot requests user feedback on a variety of aspects - from design to feature functionality - to make their product the best. It also integrates well with a variety of other platforms, including WordPress and Salesforce.

Cons

Creating a robust form (that includes more than one email or formatting a multi-check section) is cumbersome, and, in some cases, not possible. If you have more than one HubSpot account, all of the premium features are per user per account, which isn't ideal.

 
 

Wyatt from Dash Robotics
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Took my company's inbound marketing to the next level!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The on-boarding for this product is great. Although there is a ton of features to sift through, the abundance of helping hints, training videos and online resources helped get me up to speed very quickly and integrate this into my day to day marketing tasks.

Cons

Sometimes I found myself wishing the interface was slightly more customizable. Although many of the tools were invaluable to my company, there were also sections that I never touched and the tips or shoutouts often got in the way. Would be great to turn off annoying tools that I never plan on using.

 
 

Ali from Array Architects
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Hubspot is a winner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hubspot, with a little trial and error, is an easy platform to master - especially if you utilize all the functions...which you should!

Cons

The interface changes a few times a year, so it is a bit clunky to navigate after an upgrade. Typically the upgrades are totally worth it, but an 'update video' would be a nice touch so it is a) not a surprise and b) easier to navigate after watching the update.

 
 

Neil from Kallidus
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Powerful marketing automation platform - best on the market for SMB's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Good UI, extensive library of support materials in the Academy. Great features and functionality designed around the needs of modern marketeers. Comprehensive reporting enables clearer attribution of marketing to closed new business to prove ROI. I like the landing page builder and the ease of assigning sources to different campaigns. Dashboards are great for at a glance metrics.

Cons

Implementation was a little too light touch, expected more support from a strategic perspective. Double opt-in feature does not quite work yet. Does not support multiple Salesforce pipelines although due to be fixed later this year. Social tool does not have the ability to repeat posts.

 
 

Heather from Vettery
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Good for SMBs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommend if you're starting from scratch and don't have expectations for how to run email marketing campaigns. They give you all the tools you need to succeed. However, if you have something specific in mind, you may not be able execute on a process that doesn't align with "The Hubspot Way".

Pros

Very easy to get started. Significantly easier to use than Marketo, but still has a learning curve. They emphasize learning how to do inbound marketing "their" way, which is very good for SMBs looking to break into generating inbound leads. Their 90 day onboarding coach process is incredible - we've learned so much about inbound, blogging, webinars, and general email marketing automation. They train both for best practices AND for how to do the technical set up, which is nice.

Cons

While this is expensive, this contains everything a company needs to do inbound well. However, if you need more flexibility and already have something in mind for how to generate leads and use email marketing, then you may need to opt for a Marketo. For example, they only offer 2 unsubscribe options: "unsubscribe from all" and "manage preferences". They do not offer a "unsubscribe from THIS TYPE of email". They also do not let you integrate the subscription preferences page with a user's profile on the main website, and do not have a flexible way to manage re-subscribes via API.

 
 

Ben from SoftLedger
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great marketing and CRM solution for startups!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

For a small startup, everything you could need for marketing and sales is included. It's helped to have everything integrated.

Cons

Setting up some of the forms and landing pages isn't intuitive, but Hubspot includes a lot of helpful documentation to guide you.

 
 

Jerrold from HODS
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Depending on your needs, Hubspot could be an over kill or just what you need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have a team for internet marketing and are looking for a comprehensive platform, Hubspot is a great solution. If you just beginning or intermediate level of marketing and a small company, it's not the best ROI till you are ready for it.

Pros

It can do just about everything you or your team need to accomplish. It has great flexibility and covers most areas of a complete marketing department. The support is great and willingly given. Good automation.

Cons

Requires an extensive training ramp. It is almost like high-level programming to use the flexibility. Its capability is not for the small marketing department.

 
 

Nicole from Withheld
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Writing 28th a crayon and paper is better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Avoid This.

Pros

Nothing positive about this heap of a CRM. What, it's automated? That's about the only thing.

Cons

Unwieldy, not navigabl, nor intuitive. Horrible support. Just awful.

 
 

Olivia from Net Health
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

A good product-still learning

Ease-of-use

Functionality

Product Quality

Customer Support

I'm still getting to know the software and know there are beneficial features I'm not yet taking advantage of-I'm excited to get more proficient.

Pros

Customer support is stellar. You can get someone on the phone very quickly and most are able to resolve your problem or question right away. Online training videos are very helpful. Interesting reporting statistics are available.

Cons

Switching from Eloqua, there are some features I took for granted and viewed as more basic that aren't in Hubspot. I don't love working in templates and having to edit the template in order to change the email versus just making a change on the fly and wish you could create a workflow for specific dates.

 
 

Andre from Instructure
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Good fit for SMB, but evaluate carefully for larger operations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hubspot succeeds as a platform for companies with fewer territories, product lines, or audiences. Ease of use is clearly their main driver and is best suited for a company without dedicated staff for marketing operations or automation. Uniquely designed tools with a great user interface.

Cons

Hubspot is limited and won't match up well at all with enterprise level automation software. Workflows are clunky, and an experienced marketing automation manager will not be satisfied with Hubspot's suite of tools for processing data. All major data manipulations will need to happen in your CRM, which can be a challenge for many organizations.

 
 

Diana from Raed Business Solutions
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great Lead Sourcing ability

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I like that it allows for high customization of the lead sourcing ads and emails. They also have training available to utilize the emails and ads to their fullest.

Cons

You can't assign the ads to social networks, only to your Company's website. I doubt the social networks would allow that.

 
 

Kammi from Media on Mars
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Beware of the hard sell. They use lock in contracts to keep you paying even when the system is clearly not working for you.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Hubspot is way over priced and the complexity of the system makes it hard to fully understand what you are buying into until you are bound by a lock-in contract. My advice is to thoroughly do your research as there are much much better and more economical solutions out there. Do not believe the hype from the sales team.

Pros

The CRM is free, but the rest of the system is overpriced and a waste of money. The tool is much more of a marketing course than it is a useful tool and you can get this information easily online without paying every year. Do not believe the hype!
The marketing course info is also very shallow and way to sales-y for most businesses.

Cons

The system has lock in contracts that are there to force you into paying and selling to the system to your customers and for me, I liked my customers' way too much to force them into lock in contracts. Lock in contracts are only used when companies struggle to demonstrate value over the long term.
The system did not work for us as it was way to salse-y for our clients base and despite numerous attempts to communicate with Hubspot about this they just shut it down.

 
 

Samantha from RCRI Inc.
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Hubspot was useful for email blasts and notifying the team to check in with potential clients.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I liked the push notifications our team would receive if someone visited our site allowing us the chance to follow up after.

Cons

The dowfall to Hubspot was in not having it do what we needed to do for an automation system, and presenting the opportunity to nuture prospects.

 
 

Shantanu from Damco Group
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Excellent tool for small companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Web, Email, Social, SEO, Page performance, AB Testing metrics (essentially all metrics a marketer would look at can be tracked on HubSpot) Workflow and Campaign Automation tools Integrations and Apps Ease of website updates. Modules and coding are easy to rearrange, update and change Excellent customer service and fast response times to inquiries/ challenges.

Cons

Only meeting tool integration is with GoToMeeting (No WebEx) More in depth website auditing for SEO, Ranking Words, Backline profile.

 
 

Rachid from IT Solutions Provider
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Over promise and under deliver, cost too much, you will spend way too much time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You only buying the product, Support and training is the additional cost, also it is a commitment and even if you can't use the product if you don't have time to learn it and implement which is a full-time job, no refund.
I wasn't aware of the time and I need to spend to learn the product and training cost till I signed up and after that I was told there is nothing that they can do, that I will have to make time to learn the in and out of the product and implement it by try and error.

Pros

None

Cons

You will need to spend way more time to learn the ins and out of the product.
You will need to spend more money for training
No guarantee on ROI
You can't get out of the contract weather you continue using the product or not.

 
 

Heather from TVN wash and dry
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy to use interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product is easy to use and implement. Small businesses can take advantage of this software in their sale funnel.

Cons

There are some limitations to ongoing technical support, you’ll have to pay for it. Some tools are free elsewhere.

 
 

Justin from Costa Farms
Specialty: Agriculture
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Helps My Business Grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love that they have new features coming out all the time.

Pros

Hubspot helps me meet my business objectives and makes me more efficient in doing my daily job and for my team.

Cons

Cost. I wish it was a little less expensive; it takes a bigger chunk of my marketing budget than I'd like. But I understand.

 
 

Steven from TeleVet
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Lack of transparency in pricing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Decent product but what I originally signed up for is now free, but they are still charging me.

Pros

Works

Cons

Still charging me for a free service

 
 

Garret from Parkpnp
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like that theres a free version,

Pros

Easy interface for all of the team to learn. We got setup pretty fast and there wasn't many issues front he start.

Cons

Training could be better,

 
 

Topher from Bond Digital
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great breadth of features and surface ease of use, but complicated depth

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Love the drag and drop template builder and the capability to easily share content across different mediums.

Cons

Basic features like background images and the concept of child pages are missing and must be manually added or coded in by someone with developer knowledge, which makes all the surface ease of use a bit of a lie. The output code for webpages is also not pretty.

 
 
 
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Christine from Christine Parizo Communications

September 2017

September 2017

I use a free version, and it's great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is to use! I can just click around to see what's happening and create automations for my marketing processes.

Cons

I would love to see integrations with my task list (Todoist) so I could get reminders there to take action.

Source: Capterra
 

Ian from SilverTech
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

HubSpot is an excellent Marketing Automation platform for mid-sized businesses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

From CMS to CRM to email automation, HubSpot has it all. It is always looking to improve and recently rolled an exciting AI feature called strategy.

Cons

The design manager seems a bit dated and could use a refresh. As such, templates can be limiting. Difficult for your average marketing to get a grasp on the COS.

Source: Capterra
 

Kyley from Computer Software

September 2017

September 2017

Worked Really Well For Me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I used this at a past job for literally everything. We managed our blog, our email marketing, and our website all through Hubspot. It made it simple to have everything together.

Cons

While my prior company was grandfathered in on price the cost now is bonkers high. I think it's probably a barrier for entry for a lot of companies.

Source: Capterra
 

Josh from Manifest
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

easy to use and gets the job done for a low price point

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

a send email sequences to customers with form-letter like capabilities and stores records in the CRM. Plus integrates nicely with Gmail and Chrome

Cons

Difficult to respond to emails in the tool, just generate new ones. So, in order to do this, I must leverage gmail. However, the info is still stored in the CMS, which I like.

Source: Capterra
 

Colin from Got Your Back Total Health

September 2017

September 2017

Super easy to use and awesome educational component, really felt like i was gaining skills

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Liked the free trial and education for online marketing inbound etc. Very intuitive for people with limiyed marketing acumen

Cons

Long term contract was not in my best interest. Price jump seem high package to package. paid technical support?

Source: Capterra
 

Hassaan from Venture Capital & Private Equity
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

I can generally accomplish whatever it is I set out to do in HubSpot.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

HubSpot has helped us really stay organized as we watch our Inbound leads become part of our sales pipeline. It's just not fun using a lot of different marketing and sales tools and trying to keep all your contacts straight. I've realized that having that Marketing to Sales integration is something not to be taken for granted.

Pros

It has lots of courses and you can also make it a team-building exercise with a shared training center.

We use premium support and I highly recommend this if you have the budget: it's fantastic. They are always available.

Cons

The controls can be a bit fiddly. Editing one page may require going to three different places in the application, as well as several clicks and edits. Sometimes caching issues get in the way of seeing updates while I'm modifying my screens.

Source: Capterra
 

Keri from Dowco

September 2017

September 2017

user friendly, easy to navigate, great blogs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

track customers interactions, proposals with PandaDoc and sales tracking

Pros

I like that Hubspot is very user friendly. You can easily navigate through the program and customize reports to reflect what you want to see.

Cons

too much irrelevant content sometimes in contact property and would like to know how to better customize reports

Source: Capterra
 

Deepak from Dilip Buildcon Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubspot is one of the best designed and best marketed marketing automation tools, which explains why they have the highest number of customers among all marketing automation tools.

Pros

Hubspot have a beautifully designed product. Given the complexity of marketing automation software, they have done a great job of making it intuitive for small business owners with little or no coding ability.

Cons

Hubspot offers a well-designed set of tools, but there aren't any silver bullets in there that couldn't be found elsewhere for free or cheap.

Source: Capterra
 

Marc from Revenue River

September 2017

September 2017

Powerful SMB tool with enterprise-level functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better visibility into what is and isn't working within a digital marketing campaign

Pros

The software is always evolving, adding new items that help marketers better execute their jobs and improve results.

Cons

The pricing structure can sometimes be rigid for some situations since most all of it depends on the contact database size.

Source: Capterra
 

Ayesha from digital lync technologies Pvt.Ltd.

September 2017

September 2017

we are a education company and have been using hub spot to keep a track of walk-ins and leads

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is easy to use and user friendly , we use it to track our leads and walk-ins in two different locations.

Cons

The least I like about this software is that it gets stuck often and you loose data. There is no knowing when it will be back up.

Source: Capterra
 

Evan from On The Spot Photo Magntes
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I loved the user experience, ease of use, time savings and overall quality of the program! Well worth the investment

Cons

I don't like the price of the solution. I have used to get better deals from Oracle's Eloqua product.

Source: Capterra
 

Erin from stable|kernel

September 2017

September 2017

HubSpot is a fantastic tool for a small marketing team who is just getting started.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the integrations and functionality of the software. Overall, it has a smooth user experience. Everything works nicely together from email marketing to social media and more. The interface is very user friendly and easy to learn quickly. HubSpot was always investing in better design and new features.

Cons

At times, the platform was a bit wonky, but that comes with all software. HubSpot is clearly the expert in inbound marketing, so we wish we had more insight and training on best practices for our specific company type and industry from a HS rep. We felt like the customer service was helpful to an extent, but not in a strategic way where we had direction or help with running campaigns.

Source: Capterra
 

Don from Checkmate

September 2017

September 2017

Hubspot Marketing Automation could be an expensive alternative.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hubspot has a robust product suite that integrates very well within itself. The CRM pushes to marketing automation seamlessly.

Cons

The biggest barrier to entry is the price point. It's costly to enable marketing automation campaigns internally and therefore you'll likely need to work with a "Hubspot Agency".

Source: Capterra
 

Akis from Onflow I.K.E.

September 2017

September 2017

Hubspot is a very useful software to organize and automate your customer database and sales process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hubspot is easy to understand and implement as the user interface is pretty straight forward. The tutorial, when first launching the software, guides you through the basics and gives quickly an understanding of the structure and functionality. The level of customization is enough to make it suit most businesses needs. Most importantly though, not everything has to be done by the user. Hubspot offers a variety of features to automate processes and avoid the time consuming manual input of all the data while using the software. By inserting the email address of a contact, Hubspot will fetch information from the web to create a profile for the contact's company. Contacts' status will update automatically every time a sale involving that contact is materialized. You can also link your email to Hubspot allowing to keep a record of your correspondence, organized by contact or specific related deal. The software integrates a contact, a customer and a project database along with a To-Do list, notes and calendar which is really great, since you have all the tools you need in one place. Additionally you can attach files in each of your deals, which comes handy in some cases. Along with a variety of marketing tools, you will love being on Hubspot's mailing list. Instead of annoying newsletters, Hubspot will email you marketing tricks usually enriched with free goodies, like templates, guides and more.

Cons

I have to think a lot in order to find a negative aspect of Hubspot. A feature I would like to be enhanced is the ability to issue sales forecasts. You can do it, but it lacks some useful options like stage invoicing and invoicing/payment schedules.

Source: Capterra
 

VICTORIA from Vacant Home R
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Marketing is a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A way to be able to simplify my everyday needs for my business. Pure amazing

Pros

I absolutley love this software, It has very little glitches and makes my life easier. It pretty much does everything I need it to do.

Source: Capterra
 

nick from Fiskl Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great CRM software and highly intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubspot enables easy tracking of projects and sales prospects

Pros

Ease of use and the ability to extend functionality for extra cost. You can actually use core functions for free

Source: Capterra
 

Melissa from Radiantly You

September 2017

September 2017

HubSpot Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

We actually had a custom-made HubSpot platform for our specific business. The "promises" made that would be achieved did not occur and I believe it was poorly launched.

Cons

Customer Support, ease of use, duplication, CRM needed work. Not as much ability to track traffic as desired.

Source: Capterra
 

Juan Carlos from Unicomer Group.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Love It since the first time we used It!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to manage our client relationships from one place, holding all of their data making it easily accessible across the company. The dashboards are incredibly helpful in interpreting sales data.

Pros

I like best that I can keep track of so many things in one place for my customers. I can see all previous contact, both by myself or others. It's one place for all documents, able to keep track of completed tasks, history of the customer, etc

Cons

Hubspot have a beautifully designed product. Given the complexity of marketing automation software, they have done a great job of making it intuitive for small business owners with little or no coding ability.

Source: Capterra
 

Paul from Duke Motor Company
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Very Personable Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hubspot manages your social media and reviews in an optimal mannner and minimizes what you have to do to stay on top of it all.

Pros

The guys at Hubspot go out of their way to make sure you feel at ease with what they are helping you accomplish. They will take your current strategy and make all the necessary improvements to maximize your social marketing effectiveness. Improvement was noticed right away and they got our social marketing team involved and engaged in reaching and exceeding our goals.

Cons

There is not a lot to dislike about their service. They really are fairly priced and are definately effective.

Source: Capterra
 

Kelly from Dowco Enterprises Inc

September 2017

September 2017

I highly recommend Hubspot to all of my friends

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Marketing automation is hands down the best feature. Setting up workflows. I love the sales tracking. That shouldn't be an add on. It's essential.

Cons

Not much. I think the workflows could be "printable" or "shareable" meaning you can send them to your team so they know what's up.

Source: Capterra
 
 
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