ClubManager Software


 

ClubManager is a cloud-based membership management solution designed for small and midsize training centers. It offers attendance management, class management, event management, scheduling and online registration within a suite.

ClubManager features membership management which enables users to manage communications throughout the member lifecycle. 

ClubManager features attendance reporting, which enables users to track member activity. With the help of a booking module, members can book their sessions online using the mobile application.

ClubManager offers online support to all its customers during business hours and free training using webinars and live demos for a year. With the help of open APIs, users can use the solution with other business systems such as accounting and customer relationship management.

 

ClubManager - Dashboards
 
  • ClubManager - Dashboards
    Dashboards
  • ClubManager - Class scheduling
    Class scheduling
  • ClubManager - Analytics
    Analytics
  • ClubManager - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

32 Reviews of ClubManager

Showing 1-20 of 32

 

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Gary from Miracles Wellbeing & Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Why didn't we buy this years ago!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Tracking Key Business KPI's improving our prospecting and retention!

Pros

Keeps us real time up to date on all key indicators of our business from whatever platform we use anywhere! Without the introduction of Club Manager our business may well have disappeared - it revolutionised our approach and our results.

Great support and good on line tutorials.

Cons

Not many cons to be honest, in fact only one! - whilst the on line tutorials are good - the tutorials don't keep up to date with the latest releases.

Source: Capterra
 

Lucy from Evolve NCA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Overall an easy system to use and ideal for my business

Ease-of-use

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Full accounting for the business as well being able to track membership trends

Pros

Easy to navigate the screens and run reports. Customer service is superb - fast to respond, helpful and able to easily correct my errors!

Source: Capterra
 

Amir from EWF

February 2017

February 2017

Club Manager Saves Me So Much Time

Ease-of-use

Functionality

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Value for Money

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I have been using Club Manager for a couple of years now. I use it to run my martial arts school and also have another account to run my gym/fitness classes. It just makes my job so much easier and saves me a lot of time. I love the fact that the team are always adding new features and genuinely listen to feedback and make improvements. Highly recommend club manager

Source: Capterra
 

David from Lifestyle fitness gym ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Club manager software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

Best thing we have purchased and done for our business. Freed up our time with this software keeping all our figures and notifications of non payers for memberships. We have purchased entry gate to work alongside this and about to add on online booking. We have used this for 6 years and still get help and ongoing support

Pros

Runs our business for us couldn't cope without it

Cons

Nothing

Advice to Others

Every gym needs it

Source: Capterra
 

David from Beckton Globe Youth Zone

July 2016

July 2016

Brilliant - adjusted for our needs has saved us lots of staff time!

Ease-of-use

Functionality

Product Quality

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Value for Money

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We are currently trialing at 2 of our 4 youth centres. It will replace our excel spreadsheet. We never realized how powerful the system is, it has allowed us to monitor attendance and given us many more stats on our members. It is a very powerful system!

Pros

That its easy to use and without any training the staff have worked out lots of ways it can be used for our youth centres.

Cons

Nothing - apart from I wish we purchased it sooner.

Source: Capterra
 

Jordan from Atlas Gyms 24/7
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Fantastic Service & Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Club Manager was extremely easy to set up. If an issue occurs a response is easily given within a few hours and it usually solves the problem.

Pros

Easy to use, intuitive, ease of accounting and readily available statistics.

Cons

Some statistics conflict with one another so may not update as quickly as some others.

Advice to Others

No

Source: Capterra
 

Lee from PT4U Ltd

May 2016

May 2016

Should have taken Club Manager on board from day 1

Ease-of-use

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The administrative time this software saves me is 'unmeasurable'. It has helped streamline my business and has helped change the way I run my club.

Source: Capterra
 

Angus from Brownes Boot Camp

May 2016

May 2016

nice and easy to use and a great back up team behind the scences if you need any help!

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I joined Club Manager for ease and a competitive rate. I enjoy the product and it's easy to use for my trainers to input information. Very happy. I advise all boot camps, health clubs and sports clubs to use this software because you will benefit a lot from it.

Source: Capterra
 

Gaz from ZONE FITNESS

May 2016

May 2016

Brilliant Software!

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Great Software, Wayne and the team are fantastic. Always updating with new ideas to suit customers needs. cant wait for them to integrate this system for multi site use!

Source: Capterra
 

Matt from Atrium Fitness

May 2016

May 2016

Why use anything else

Ease-of-use

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We have owned our health club since 1992. Since then we have used a few different software companies to provide us a club management solution.

We got let down hugely by another supplier a few years ago and were in some trouble, so we turned to Club Manager, who pulled all the stops out and got us up and running with virtually no interruption. Since we made the decision to use Club Manager we have never looked back. The support is always first class and the product is developing all the time. In my opinion, Club Manager is the best and most cost effective Club Management software available, why use anything else?

Source: Capterra
 

Puneet from Simply Women

May 2016

May 2016

Amazing Software!

Ease-of-use

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I have been using Club Manager for a few months now and I have to say how impressed I am with it. It is so user friendly and you can tell it has been developed my someone who knows the gym industry. The fact that I can get it on my mobile, tablet and pc, is so handy for someone like me, as I am always on the move. Adding members is so easy and keeping an eye on the day to day running of the gym is very simple. The support team at Club Manager are always on hand to sort out any technical issues. It is by far the best system that I have ever used and I have been a gym owner for almost 7 years. Keep up the great work guys!!

Source: Capterra
 

Trudy from FGF Wellbeing Ltd

April 2016

April 2016

First dealings with Club Manager

Ease-of-use

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Customer service very good, always there to help. They don't mind how many times I ring or email to query. Very helpful.

Source: Capterra
 

Tricia from Slim Fit Life

March 2016

March 2016

Well designed and visually easy to read and track members and their attendance

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The customer service is great, they always get back with queries quckly and resolve issues promptly. The overview graphs help me get a snap shot of my gym and how it is developing.

I would like to be able to set the number of members I can see on a page as when I select 200 and then move between screens it defaults back to 20 everytime

Source: Capterra
 

Debra from Club Zest Ladies Leisure

March 2016

March 2016

Everything you need at the press of a button

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After many frustrating years using a few of the "major" software companies I moved to Club Manager because I felt they really understood what my club needed. They didn't let me down. The software is easy to use yet gives you everything you need. The tech team are fantastic and are there for you, speaking a language thats easy to understand - not tech jargon. Can't praise Club Manager enough - it has streamlined the way we run our club and cut back on admin time giving staff more time to spend on the gym floor engaging with the members.

Source: Capterra
 

Penny from Flackley Ash Leisure Club

March 2016

March 2016

Excellent system that has made my job easy!

Ease-of-use

Product Quality

Customer Support

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Support

This system is so easy to use, I have had no formal training as I took over the running of a leisure club without a manager in place. I found my way around the system with total ease.

Source: Capterra
 

Barry from Bphysical

March 2016

March 2016

Great Software for a New Facility

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have recently opened up a fitness facility in Derbyshire and have found Club Manager invaluable.
Linked with DFC our membership details are taken care of so we can get on with the good stuff, helping people with their health and fitness goals.
The till and reporting features are very useful day to day and any issues we have had have been sorted promptly by the supports staff.
Very impressed overall.

Source: Capterra
 

Kirsty from MM Fitness

March 2016

March 2016

From the first training session to daily use this software system has been a pleasure to use

Ease-of-use

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From the initial training session done over the telephone, I really have no negative comments to make only positive observations. From someone who is not particularly computer literate, I find the system easy to use, easy to pick up, provides all the information I require at a glance, is updated regularly to make moving around the system even easier. All in all we love it and have indeed been offered other software but we are more than happy to stay with this one. It is a one piece package that provides everything required at the press of a button.

A big plus for me is being able to access the software from home and work on paperwork, stats etc from the comfort of home at times to suit myself.

Source: Capterra
 

Maria from Life Fit Wellness

March 2016

March 2016

Still room for improvement

Ease-of-use

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Customer Support

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Support

We've had some issues with CM due to our credit system we use and still feel that what we were told the system could do for us has never materialised. However some of the recent upgrades have improved the movement around the diary etc. We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless. Also cannot get to grips how to email a specific group to target for marketing, i.e. can I email anyone who has attended yoga to tell them about a new class?? Also, the class reminders are useful but we charge for cancelling less than 24 hours in advance so if you could select your own time frames that would be good. I find little help from the support team in general as always feel I am asking something that isn't possible.

Source: Capterra
 

Ruth from HD3 Fitness Centre

March 2016

March 2016

Fit for purpose

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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I like Club Manager a lot but there are a couple of issues I would like to improve. Sometimes the system runs slow, especially at busy evening times (class bookings etc). The support is usually good but again, sometimes slow to respond to an e-mail.
Good things are on-line bookings, ability to monitor it from anywhere, and the best thing is the link to our Direct Debit company DFC.

Source: Capterra
 

Leo from Oakhil Leisure

March 2016

March 2016

Superb Customer Service

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Quality
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The software is overall easy to use and setup, but when problems do arise and issues and concerns become apparent the team at Club Manager are always on hand to provide excellent help and support.

Source: Capterra
 
 
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