Cons: Had difficulty setting up with till & receipt printer, need it to countdown class credits and PT sessions bought in blocks,  have had false notifications about membership payments.

Systems great however the integration with dfc could be a lot better also think should be a magnetic sign out system for customers.

Good things are on-line bookings, ability to monitor it from anywhere, and the best thing is the link to our Direct Debit company DFC.

Easy to use and set up, can create a report for pretty much any part of the business and a great way to track members and their habits. Happy with the integration with DFC as well.

When looking at all members this defaults to 25 per page and resets to this every time the page refreshes, not the end of the world, but a little annoying.

Our experience with Club Manager has been great, rep has been with us every step of the way and shown us how to implement our membership base into the program and utilize its features.

It is by far the best system that I have ever used and I have been a gym owner for almost 7 years. Keep up the great work guys.

In case this is unclear, I really would not change anything.

Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.

Customer service very good, always there to help. They don't mind how many times I ring or email to query.

In addition, he has helped us with marketing ideas and been very responsive to queries. We always get fast response to any questions we have and rep's guidance promotional wise has been fantastic.

I joined Club Manager for ease and a competitive rate. I enjoy the product and it's easy to use for my trainers to input information.

Some statistics conflict with one another so may not update as quickly as some others.

We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin.

Great Software, Wayne and the team are fantastic. Always updating with new ideas to suit customers needs.

It has great user interface and a well structured database. It has provided my customers with a good plan cost.

Nice and easy to use and a great back up team behind the scences if you need any help.

Very helpful getting it set up, and all working. We're just gradually moving over to it.

All of our employees have marveled at the ease of use of the system. It's accounting features are a huge help to our accounting department and provide clarity and accountability for each transaction.

Very happy to have chosen Club Manager - great experience from the start.

Pleasant and intuitive graphical interface. Each members photo appears when they scan in which makes it great to remember new members names.

Cost is very low compared to others. Setup is very intuitive and the initial support was very good for setup.

It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue.

Great to be able to easily communicate with support staff if needed. Love the simplicity of the product - easy to pass on information/educate new staff.

Linked with DFC our membership details are taken care of so we can get on with the good stuff, helping people with their health and fitness goals.

Its software Club Manager  is often slow on many occasions. Development errors are observed from time to time.

We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless.

The customer service is great, they always get back with queries quckly and resolve issues promptly. The overview graphs help me get a snap shot of my gym and how it is developing.

Would absolutely recommend ClubManager to everyone I talk to in the industry.

Easy to navigate the screens and run reports. Customer service is superb - fast to respond, helpful and able to easily correct my errors.

The automatic reconciliation with my direct debit collections agent is superb and saves me lots of time. The updates keep improving, and I can't recommend it enough.

When someone sets up 2 memberships one for themselves and maybe another for child the first account disappears. Joint membership not connected to each other.

Whenever I had an issue they took care of it right away.

I found it a little expensive, but maybe that's because I couldn't use it to it's fullest potential. The customer service was awesome.

While my business is closed and collecting $0 revenue, Rainmaker told me I still need to pay the $197/month charge to maintain my account with them.

Seems like every week there's something new and improved, and on the rare occasion when I need help customer support is right there. Very quick to respond and get things taken care of right away.

I love how it keeps all my stats up to date for me, and al lthe diffrent ways i can see them. I Love the Bulk Email System, so smart for marketing.

Clunky and became outdated quickly. Members struggled with login protocols.

Like most gyms, my kickboxing studios were closed in March 2020 because of the Coronavirus health emergency. A crisis reveals a lot about people's character and the same is true for organizations.

Ease of use, ability to run reports, functionality.

Great support and training. Integrated seamlessly into our current Software program.

Callous to Its Customers During Coronavirus Health Emergency.

They were always pleasant and willing to help in anyway possible.

From the ease of use, features and top notch customer service, was easily the best decision I've made for my school.

I am road kill on the information highway. This does so much/trying to catch up to all that it does.

Entering time is reasonably simple and the functionality is good.

Inability to scroll for billing codes. Dictionary malfunctions at times.

I find the software very easy to use. Customer service is great - always helpful.

The software is easy to setup and use. The online support is competent and answers questions quickly.

Ve used most of the major software out there and some were OK, some were downright horrendous.

Rainmaker is not the first martial arts software I have used, but it is by far the best. This software continues to impress me every day.

The costumer service is top notch and the site is super easy to get used to.

Has some software issues that renders the statistics feature and the client survey features so inaccurate that they are practically useless.

Nice, but there are others that give you more bang for the buck.

It is extremely hard to use and I don't because of that.

From the well-designed dashboard to the ease of data entry to the tons of reports available, my staff and I are thrilled with RainMaker software.

The automation is second to none, the billing integration is outstanding, and the communication and profit generators within the system help make running my martial arts school easier than ever.

Rainmaker has brought everything together from enrolling, texting, emailing, billing, to saying Happy Birthday to students. Their customer service is second to none, excellent.

Ease of use, quality of service, reliability of connection, and overall features by far surpasses any other program for your Martial Arts school.

US Dollar

ClubManager is a cloud-based membership management solution designed for small and midsize training centers. It offers attendance management, class management, event management, scheduling and online registration within a suite.


ClubManager features membership management that enables users to manage communications throughout the member lifecycle. Members can book their classes using smartphones or front-of-house kiosk. The solution allows users to customize the solution as per their club brand and logo. Users can monitor attendance, retain members and calculate peak hour usage.


ClubManager features attendance reporting, which enables users to track member activity. The booking module allows members to book their sessions online using the mobile application.


ClubManager offers online support to its customers during business hours and free training using webinars and live demos for a year. With the help of open APIs, users can use the solution with other business systems such as accounting and customer relationship management. Pricing is per month.



LongDescription

Online Registration

Attendance Tracking

Member Database

Membership Management

Class Management

Billing & Invoicing

For Martial Arts

Member Communication

For Yoga/Pilates Studios

For Dance Studios

Web browser (OS agnostic)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ClubManager by Club Manager

In Person

Live Online

Webinars

RainMaker is a cloud-based martial arts management solution for fitness centers of all sizes. It offers membership management, class scheduling, appointment management, point of sale capabilities and more.


Businesses can set up a point of sale (POS) to sell training packages, track inventory, record purchases and more. Other features include marketing campaign management, reporting and analytics, billing history and document management.


RainMaker POS capabilities enable businesses to accept multiple forms of payment including credit cards, e-checks and cash. The real-time dashboard displays key performance indicators for monitoring overall business performance. The solution also offers an online portal for each member to view upcoming programs, schedule classes, pay bills, make purchases and update their info.


Monthly and annual subscription pricing is available. Support requests can be submitted through an online portal or via email.  



ClubManager by Club Manager vs RainMaker

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