Cons: Had difficulty setting up with till & receipt printer, need it to countdown class credits and PT sessions bought in blocks,  have had false notifications about membership payments.

Systems great however the integration with dfc could be a lot better also think should be a magnetic sign out system for customers.

Good things are on-line bookings, ability to monitor it from anywhere, and the best thing is the link to our Direct Debit company DFC.

Easy to use and set up, can create a report for pretty much any part of the business and a great way to track members and their habits. Happy with the integration with DFC as well.

When looking at all members this defaults to 25 per page and resets to this every time the page refreshes, not the end of the world, but a little annoying.

Our experience with Club Manager has been great, rep has been with us every step of the way and shown us how to implement our membership base into the program and utilize its features.

It is by far the best system that I have ever used and I have been a gym owner for almost 7 years. Keep up the great work guys.

In case this is unclear, I really would not change anything.

Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.

Customer service very good, always there to help. They don't mind how many times I ring or email to query.

In addition, he has helped us with marketing ideas and been very responsive to queries. We always get fast response to any questions we have and rep's guidance promotional wise has been fantastic.

I joined Club Manager for ease and a competitive rate. I enjoy the product and it's easy to use for my trainers to input information.

Some statistics conflict with one another so may not update as quickly as some others.

We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin.

Great Software, Wayne and the team are fantastic. Always updating with new ideas to suit customers needs.

It has great user interface and a well structured database. It has provided my customers with a good plan cost.

Nice and easy to use and a great back up team behind the scences if you need any help.

Very helpful getting it set up, and all working. We're just gradually moving over to it.

All of our employees have marveled at the ease of use of the system. It's accounting features are a huge help to our accounting department and provide clarity and accountability for each transaction.

Very happy to have chosen Club Manager - great experience from the start.

Pleasant and intuitive graphical interface. Each members photo appears when they scan in which makes it great to remember new members names.

Cost is very low compared to others. Setup is very intuitive and the initial support was very good for setup.

It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue.

Great to be able to easily communicate with support staff if needed. Love the simplicity of the product - easy to pass on information/educate new staff.

Linked with DFC our membership details are taken care of so we can get on with the good stuff, helping people with their health and fitness goals.

Its software Club Manager  is often slow on many occasions. Development errors are observed from time to time.

We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless.

The customer service is great, they always get back with queries quckly and resolve issues promptly. The overview graphs help me get a snap shot of my gym and how it is developing.

Would absolutely recommend ClubManager to everyone I talk to in the industry.

Easy to navigate the screens and run reports. Customer service is superb - fast to respond, helpful and able to easily correct my errors.

The automatic reconciliation with my direct debit collections agent is superb and saves me lots of time. The updates keep improving, and I can't recommend it enough.

When someone sets up 2 memberships one for themselves and maybe another for child the first account disappears. Joint membership not connected to each other.

Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers.

The customer support has been awesome. Emily has been proactive about engaging with solutions rather than simply selling the features.

Easy to use and report capability. Clubworx reporting tool is amazing.

After only using the Clubworx software for 3 months I am happy with the results so far.

All thanks to refreshingly helpful staff who actually know their product and how their customers will use it and an intuitive, easy to use interface.

Emily was very helpful so far in the transition , what we see with the software is a clean and simple look that our clients could like.

We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.

Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well.

I like the ability to track a students progress to help improve student retention.

It doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo.

It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times.

The support is fantastic. The staff have been very accommodating (and patient!) to any requests for additional features and explaining how best to navigate situations.

Sign in feature help us a lot to track overall attendance at our facility.

The few niggles I have with the functionality will no doubt be fixed up in upcoming releases - well done guys.

Im very happy with Clubworx its super easy and has everything we need. Prices are reasonable and the customer service is amazing, they are always there for us.

I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you.

The ease of use and helpful resources, definitely made it a great experience.

They are based out of Australia and have no customer service available.

It's good company,they are really easy to contact them, great rates and great software. Me and my partners are really happy.

Need a referral system or credits for classes and groups. Better integration with some standard autoresponders - can be done via API, e.g. Mailchimp, Get response, Aweber, Infusionsoft etc.

The use of waivers has been handy in reducing paper forms and having to file them correctly. Also the Integration with Ezidebit has made receiving payments a lot easier for me.

We feel very honored and blessed to have found such a great organization and individual reps.

Send text and emails easily, tracks passes, customer info, automation, integrations through Zappier (Beta).

Amazing intuitive software - simple to use and effective. Has revolutionised our fitness studio.

The software from and Admin and End User stand-point is difficult to use. Reports are not easily created for the admin and booking classes are not easy either.

There are no bells and whistles that you don't use.

Easy to setup and use software that give more expensive products a run for their money.

US Dollar

ClubManager is a cloud-based membership management solution designed for small and midsize training centers. It offers attendance management, class management, event management, scheduling and online registration within a suite.


ClubManager features membership management that enables users to manage communications throughout the member lifecycle. Members can book their classes using smartphones or front-of-house kiosk. The solution allows users to customize the solution as per their club brand and logo. Users can monitor attendance, retain members and calculate peak hour usage.


ClubManager features attendance reporting, which enables users to track member activity. The booking module allows members to book their sessions online using the mobile application.


ClubManager offers online support to its customers during business hours and free training using webinars and live demos for a year. With the help of open APIs, users can use the solution with other business systems such as accounting and customer relationship management. Pricing is per month.



LongDescription

Online Registration

Attendance Tracking

Member Database

Membership Management

Class Management

Billing & Invoicing

For Martial Arts

Member Communication

For Yoga/Pilates Studios

For Dance Studios

Web browser (OS agnostic)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ClubManager by Club Manager

In Person

Live Online

Webinars

Australian Dollar

Clubworx is a cloud-based member management solution for studios, gyms and martial arts schools. 


Clubworx gives you the tools you need to reduce time spent on daily admin tasks by automating payments, bookings and communications (email/sms). Effortlessly track attendance and and get access to reports to measure key metrics so you can manage your business with ease.


Clubworx allows gym and studio owners to drive new member sign ups with online registration forms. These are fully customizable and mobile responsive forms that let your members sign up with you and pay online when they are ready.


Clubworx makes it super easy for your members to book into your classes through the Member App. Members can view, make and cancel bookings and purchase additional memberships or packs via the member app.


Clubworx offers an automated payment system for sending automated reminders and payment updates to members via email and text messages. Users can also generate payment reports for monitoring payments received, failed or pending at any particular time. Other features include website design tools, campaign management and smart contact lists.


Plans are available on a monthly or annual subscription basis that includes support via email, phone and online user guide.



Member Accounts

Enrollments/Onboarding

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Dues Management

Access Controls/Permissions

Belt Ranking Classification

Activity Tracking

SMS Messaging

Contract/License Management

Credit Card Processing

Transaction History

Wait List Management

Attendance Management

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Data Import/Export

Email Templates

Multi-Location

Self Service Portal

Self Check-in/Check-out

Student Management

Booking Management

Email Marketing

Mobile Access

Online Payments

Membership Renewals

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Event Management

Customizable Templates

Visitor Management

Event Calendar

Website Management

Real Time Reporting

Customizable Branding

Member Types

Contact Database

Customizable Forms

Appointment Management

Client Management

Staff Management

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Member Portal

Inventory Management

Check-in/Check-out

Template Management

Team Management

Instructor Management

Sales Reports

Reporting/Analytics

Task Scheduling

Task Management

Scheduling

Parent Portal

Mobile Alerts

Skills Tracking

Member Management

Multiple User Accounts

Financial Reporting

Automated Scheduling

Clubworx offers a free plan for businesses with under 20 active members/students. We offer paid plans starting from just $109 per month (annual upfront payments available at a 20% discount). Your first month (trial period) is free!

ClubManager by Club Manager vs ClubWorx

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons