Raiser's Edge NXT Software


 

Raiser’s Edge NXT is an integrated, cloud-based fundraising and supporter management solution. It is designed to offer nonprofit organizations the infrastructure needed achieve sustainable growth. 

Acquisition tools allow users to reach prospective donors, and send them timely and relevant communications. Existing donors can be targeted for growing revenue with cultivation tools designed to address retention and empower evangelists to raise money on behalf of the organization. Data enrichment services can help fill in the blanks on donor contact information, while online and offline giving tools allow users to process payments regardless of location and data connectivity.

Blackbaud has been providing support to nonprofit organizations for over three decades. Raiser’s Edge NXT offers simple subscription pricing; unlimited web-based access means that any number of users can access the system from anywhere with Internet connectivity.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

45 Reviews of Raiser's Edge NXT

 
Software Advice Reviews (43)
More Reviews (2)

Showing 1-20 of 43

from The University of Texas at Tyler
Specialty: Higher Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

Streamlined and Easy to Use

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We've been using Raiser's Edge NXT for almost a year now. It makes it much easier for our development officers to look up information quickly and customize their view so they see what is most important for them.

Pros

You can attach pictures to the profile and see what is most important to you each time you open up a record by customizing your view.

Cons

Other features of The Raiser's Edge have not yet been migrated over to this version like query, export, dashboards, and reports. As a result not everyone can do their work in this version.

Advice to Others

I would highly recommend this product. Blackbaud is on the right track and the current version is built to make it easier for management and development officers to find information quickly.

 
 

from Saint Andrew's School
Specialty: K-12 Education
Number of employees: 201-500 employees Employees number: 201-500 employees

Nice to have an ll in one platform

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Nice to have an all in one platform, definitely for bigger shops as it is an expensive program; however, they are continuously working to improve, gather user feedback and listen to customers on way to move forward.

Pros

all cloud based

Cons

The log in process is a little difficult nd time consuming.

 
 

from Truckee Meadows Community College
Specialty: Higher Education
Number of employees: 201-500 employees Employees number: 201-500 employees

Love RE

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I've been using RE since 2014, but my new position is the first time I've had full access and my first time using RE NXT. It's been a bit of a learning curve being able to do more than I was able to do at my last job, but there are so many great tutorials on Blackbaud University and Google has also been a great resource, as have my coworkers.

 
 

from Benedictine Health System
Specialty: Healthcare & Hospitals
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

RE NXT

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We recently upgraded to NXT. It is so much easier for development officer's to use and can be used anywhere. The new features such as Analyze are great and will really help bring us to the next level. It is a work in progress and we are really looking forward to seeing the increased functionality.

 
 

from Landmark Christian School
Specialty: K-12 Education
Number of employees: 201-500 employees Employees number: 201-500 employees

Almost There

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Raiser's Edge NXT has a bright future, especially when combined with other Blackbaud (NXT or otherwise) products.

Pros

The navigation of the NXT products is easy to learn and intuitive. The format of constituent pages is clean, which is makes it very simple to get an overall picture of the donor. The built-in overview and reporting features are crisp and elegant. It is very simple to see how far a campaign has gone to completing its goal or useful information about specific appeals. RENXT does a fantastic job of showing trends over time.

Cons

The program houses huge amounts of information and the creation of reports hasn't been fully built out, yet. Even when that is completed, if you don't have time to spend in educating yourself on the features you'll be missing out or under-utilizing the program. At this stage in the program development you'll still be utilizing the database view quite a bit to make changes. That will require you to pick up knowledge on two similar, yet separate programs. This could be a problem if you've never used Raiser's Edge before.

Advice to Others

If you are currently utilizing Raiser's Edge and haven't moved to NXT, yet, now is a good time to get things going. You will still find yourself in the initial phases of development, but not too young to find issues with the program. As it continues the growing process, you'll be glad you were on board to start. If you aren't using Raiser's Edge or other Blackbaud products make sure you have the time and personnel needed to utilize the reporting features. If you don't have any need to analyze your work and how effective it is and are just looking for a place to store information, RE NXT may not be for you.

 
 

from Marin Community Clinics
Specialty: Healthcare & Hospitals
Number of employees: 201-500 employees Employees number: 201-500 employees

Raisers Edge - IF you are good to it, it will give you GOLD

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Raiser's Edge is great for development departments of medium to large nonprofits, schools, etc, especially those with sophisticated fundraising programs. It may not be the best fit for small nonprofits with limited resources in the budget. The Raiser's Edge is an excellent software for cultivation, solicitation, and stewardship and allows for easy tracking of each constituent's relationship with your organization.

Raisers Edge is being used by the development department to track donations and our constituents relationship to us as an organization. Our database is not large but the relationships are long and often complicated. A database like this allows us to see the constituent and all of the interactions we have had with them over the years. The Raisers Edge in combination with some of the add on's like online express have been helpful for seamless tracking of newsletter readership and conversions from our website and online publications.

Pros

Queries are what we use to create lists of constituents with particular behaviors or similarities that we can use for creating mailings, invitations or actions. An amazing tool with endless possibilities.
Raisers Edge is a beast of a program. It can do just about anything you could want for a donor database and Blackbaud offers several supplemental solutions that seamlessly integrate.
Donor stewardship, from first contact, to donation, to acknowledgement letter, is a process that is handled particularly well with Raisers Edge

Cons

The program is quite complicated and if data is not entered correctly than the program just won't work well. "bad in, bad out'. But that is not unique to this program.
That some of the features that I like to use like global changes for adding appeals is pretty buried and the way of finding it convoluted.
Attributes could be more flexible: like I would prefer to have all events under one table (which it can do now) but then there is no step further where I can then say whether they RSVP and then also whether they attended and their name for easy export for nametags.

Advice to Others

Tracking all of this information allows us to behave in a much more professional manner. Repeat solicitations, not understanding donor relationships and so many other simple slip ups are totally avoided with a program like Raisers Edge. Invaluable!
We are able to segment and evaluate what work and what does not. We are able to track our appeals, mailings and other correspondence to see what action brings the most in donations.

 
 

from WE
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

Raiser's Edge - essential fundraising tool

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I've used Raiser's Edge to track donations and fundraising at a nonprofit. Easy to use interface and helpful customer service make this an essential software, especially for nonprofits with small fundraising departments.

 
 

from Hindman Settlement School
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

Helping our Development Team Immensely!

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We recently upgraded to Raisers Edge with NXT and have advanced our development team's work a great deal. We were working with a simple database system before and had outgrown it. Being able to access NXT via computer or phone, etc., means we don't have to just be in the office- we can stay informed and have all our information at our fingertips even when we're traveling and meeting with donors or prospects.

Pros

I love how easy it is to navigate and interpret data. The different types of reporting also has led to a whole new world of information for us to unlock, that was not easy to access or even possible with our old system. We are already becoming more efficient and coming up with new ideas for expanding our development work. As a non-profit, this has been huge for us.

Cons

There is a learning curve, as the software is more in-depth and complex that what we were working with before, but trainings offered through Blackbaud and the online manuals have been incredibly helpful and easy to use.

Advice to Others

If you are tracking a lot of donors and need to be able to interpret complex configurations of data or travel a lot for donor relations, NXT is an incredibly helpful tool. Being able to access information at any given time and look at reports to aid in solicitations is a great advantage.

 
 

from Self Employed
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

Raiser's Edge NXT

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I have only used Raiser's Edge NXT for a couple of Months. So far I find it being very easy to use and functional. For someone who isn't that tech-savy and a first time user I find it very easy to cope with. I have also watch numerous how-to videos which have helped me use the software. I will recommend NXT to anyone who is new to the fundraising world.

 
 

from Nea-Tec Solution Provider
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

Raiser's Edge NXT

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I have found that this RE NXT was easy for me to use while viewing managing my constituents while on the go. The dashboards help me prepare prior to an meeting. It also acts like an scheduling app on your mobile when looking up the donors.

Advice to Others

Make sure you clean your database prior to use.

 
 

from Multiple Sclerosis Society of Canada
Specialty: Philanthropic Foundations
Number of employees: 201-500 employees Employees number: 201-500 employees

For the fundraiser on the go

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NXT is fantastic for giving me a 360 picture of a donor quickly when I'm running from one donor meeting to another. The ability and opportunity to create actions and call reports right after a meeting is fantastic!

Pros

I like the viewing capability and the ability to upload documents.

Cons

When uploading documents via NXT they are not necessarily in the normal 'desktop' RE constituent record.

Advice to Others

Try it!

 
 

from Hindman Settlement School
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

Raiser's Edge NXT

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The training for this was very helpful. Its really helpful to be able to enter a variety of information and pull different reports from one area.

Pros

I love all the reports that you can pull up with this data base.

Cons

Need a faster way to upload copies of checks to the media tab.

Advice to Others

You will love it.

 
 

from Hindman Settlement School
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

NXT

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Raiser's Edge NXT is a great product and is the industry standard for nonprofits looking for powerful donor management solutions. RE NXT meets all of our organizations needs.

Pros

Feature-rich
Excellent, responsive support

Cons

Expense

 
 

from MS Society
Specialty: Healthcare & Hospitals
Number of employees: 201-500 employees Employees number: 201-500 employees

RE vs. RE NXT

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I have had great experience with Raiser's Edge NXT. It is easy to use and provides an overall view of the constituents for the fundraiser's on the go. It has predefined reports/queries/dashboards. The dashboards gives the user the ability to view all the necessary information in one place when communicating with the constituent. Also the action updates are quick and easy through NXT.

Advice to Others

If your database ins't clean, I wouldn't recommand using NXT until you clean the database (de-dupe records/gifts). NXT provides information that already exists in Raiser's Edge and if the data isn't valid the information you see wouldn't be valid either. Create accurate business rules and provide training prior to using NXT.

 
 

from Marin Community Clinics
Specialty: Healthcare & Hospitals
Number of employees: 201-500 employees Employees number: 201-500 employees

It does so much

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The amount of features is overwhelming but one I dialed all that in, my job has become exponentially better. I can seamlessly lookup my clients on the go and recall crucial info before meeting.

 
 

from The College of Problems of Drug Dependence
Specialty: Higher Education
Number of employees: 11-50 employees Employees number: 11-50 employees

User Friendly

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N/A

This product is very use friendly and has many ad ons to manage your entire business from accounting to membership and abstracts.

Pros

Easy data entry

Cons

Customer support could be re-vamped

Advice to Others

Great product to manage your organization all in one place

 
 

from Riverside Healthcare Foundation
Specialty: Healthcare & Hospitals
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

Right Changes but New Enough to have Room to Grow

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Blackbaud NXT responds to exactly what fundraisers need by harnessing automated analytics to inform and direct actions of gift officers. The platform is much more modern than the traditional database view, easy to use, and easy to look at with many dashboard style widgets. While RE is making the right changes, this product was launched early without all the user roles yet ready for release. The ongoing functionality and feature changes can be a bit of a challenge for training and using to the tool with best practices.

 
 

from Van Andel Institute
Specialty: Healthcare & Hospitals

Data to the NXT Level

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Likes Best

NXT allows fundraisers to easily visualize how their hard work is paying off through various analytics. It is also a great way to see what needs to be cleaned up on the back-end of your database. The program also allows fundraisers to pull their own reports freeing up time for your database users.

Likes Least

It really is a great product, however, if your database isn't clean or there are holes in your tracking methods you have to have the time to dedicate to cleaning it up. It would also be nice if there was more functionality for event reporting and tracking.

Recommendations

Take the time to discuss if your organization is ready for NXT and will be able to utilize a majority of its functionality. It's a worthwhile investment, but could easily mean wasted money if you're not prepared for implementation.

 
 

from J. Murphy & Associates
Specialty: Other

I love the Raiser's Edge

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Likes Best

I love the Raiser's Edge for constituent relationship management, prospect management, gift recording, stewardship, events - it has everything I need! Blackbaud is a great company that really helps when you have questions.

Likes Least

Blackbaud is a behemoth of a company, and can be quite pushy with sales.

Recommendations

Make sure that you need something as robust as the Raiser's Edge before purchasing it. If you will use it fully, then go for it! If you don't have that many constituents/gifts/etc., then maybe look at another product.

 
 

from Burnaby Family Life Institute
Specialty: Human Services

Large Capacity,

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Likes Best

It allows the management team to personalize the profile of each donor and and easy to pull our reports for donation history and interests.

Likes Least

It can be hard to find a donor in the system due to the sensitivity of the data input.

Recommendations

It is great for a organization with large donor database, only necessary if constant donation revenue established as it is relatively costly.

 
 
 
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