BigTime - Time & Billing Software


 

BIGTIME is an online time and billing software designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time & expense tracking, WIP management, task & workflow management, invoicing, billing and more.

BIGTIME time tracking feature captures every time spent on projects or out of office activities through mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile sets and attach scanned receipts as expense proof. Once finalized, the solution automatically generates a digital expense report and submits into the system for approval.

BIGTIME also offers comprehensive project management features to helps managers monitor project status, defines tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses streamline their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements.

Users can also access the solution on their Android and iOS smartphones using BIGTIME mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.

 

BigTime - Time & Billing - Timesheets
 
  • BigTime - Time & Billing - Timesheets
    Timesheets
  • BigTime - Time & Billing - Expenses
    Expenses
  • BigTime - Time & Billing - Admin homepage
    Admin homepage
  • BigTime - Time & Billing - Posting to Quickbooks
    Posting to Quickbooks
  • BigTime - Time & Billing - Invoicing
    Invoicing
  • BigTime - Time & Billing - Report Center
    Report Center
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

133 Reviews of BigTime - Time & Billing

 

Start your review of BigTime - Time & Billing

Click to start
http://www.softwareadvice.com/psa/bigtime-review/
Software Advice Reviews (38)
More Reviews (95)

Showing 1-20 of 38

Nidia from Atom Engineering, PLLC
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great Project Manager Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Friendly software. Very easy to use. The customer service very nice. Lots of different reports in accounting and project manager

Cons

The company could do better job offering a better price for small companies or should cost much just to add one more user.

 
 

Nausheen from Walker Sands Communications
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Very handy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I've worked at agencies where we used excel to track time -- this is a huge step up from that. Very easy to use, has a mobile app version, can access my time off tracker and more. Highly recommend.

 
 

Ayesha from Webber + Studio Architects
Specialty: Architectural
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

BigTime: Architecture Office Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using BigTime for about 6+ months at the office I'm currently working in. It's been mostly easy to use, and keeps track of our time really well! I particularly like that we can update our budgets on there.

Pros

Updating budgets easily; Being able to track hours for yourself as well as other employees.

Cons

We were having difficulty inputting some of the previous invoices into the system to reflect the true amount. However, customer service ended up figuring it out for us.

 
 

Rodney from Greystone
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Rodney greystone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Like it very much only thing I would like to change is to accept a value of zero in hours worked box for construction workers that miss or have no vacation

Pros

Very easy to work

Cons

Not accept zero as value

Advice to Others

Two thumbs up

 
 

Peiheng from PHT Lighting Design
Specialty: Architectural
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Easy to use and generate report

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We have been using Bigtime for almost two years. It made submitting time sheet and track work progress very easy.

 
 

Cheryl from The Dentists Service Company
Specialty: Other Services

August 2016

August 2016

Quick implementation and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

BigTime combines a wealth of functionality in a very user-friendly and simple to use package. Even if you're not using all of the features, you can repurpose some of them for other requirements. It also doesn't try to incorporate every piece of functionality into one place - focusing instead/first on having a great interface that's easy to use and building on features. BigTime's support is also very available and responsive.

Likes Least

The only thing I wish it had was the ability to cross-tab report data by time period - all of the reporting is very customizable, but flat - if you pull data for a multi-month period, you can't organize the results by month. At least you can get the data and export it easily though.

Recommendations

Engaging in a demo and using the free trial was very helpful. Do the best you can to define your requirements, both current and near-term up front... we picked the "right thing for right now" knowing that it may not have everything we would need for the long-term future because getting up to speed quickly and easily was important to us. The best system for right now is something that you will use.

 
 

Daniel from Steven Broadbent CPA
Specialty: Accounting/Taxes

August 2016

August 2016

BigTime Time and Billing Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The best thing about BigTime time and billing software is its easy interface. It was easy for me to understand the set up and daily use features.

Likes Least

It allowed a client to be set up multiple times, which confuses the user and the biller.

Recommendations

Double check your client list to insure no duplications.

 
 

Benjamin from OPA Design Studio
Specialty: Architectural

August 2016

August 2016

It's been very good. This is our second time using PM software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's relatively straight forward. Bigtime has been very responsive to our inquiries.

Likes Least

Not into using the email option to send bills from Bigtime.

Recommendations

So far, I haven't seen anything better. We use it for Architect project management.

 
 

Daniel from Relay Application Innovation, Inc.
Specialty: Engineering

August 2016

August 2016

Very Intuitive and Clean

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I enjoy how this product is able to cater to various individuals with multiple projects being completed at the same time.

Likes Least

There are a few bugs at times, but are quick to solve issues which arise.

Recommendations

Try out the trial period and discover what is available up front. There are many ways to use this solution, and can make it work for your business.

 
 

Greg from G B Mendenhall Pllc
Specialty: Legal

August 2016

August 2016

The software works very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The flexibility to produce time/billing reports and the ability to enter time on my iPhone.

Likes Least

I have experienced sync issues with QuickBooks. This is a result of my not understanding the proper setup of new matters in QuickBooks and BigTime.

Recommendations

Spend more time in the initial evaluation period to understand the proper setup of BigTime and Quickbook matters.

 
 

Corry from Cloward H2O
Specialty: Engineering

July 2016

July 2016

Big Time is a good program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Best software to manage projects for A/E firms that we've come across - and we've looked extensively!. Handles accounting, project management, time and expense tracking, scheduling, progress reporting - all integrated and visible to everyone you want to see the information on your team.

Likes Least

Not totally intuitive, but it's all learnable. Once you understand it, its good.

Recommendations

There is a learning curve, but it's not hard - and their support will walk you through it.

 
 

Marek from Webber + Studio Architects
Specialty: Architectural

July 2016

July 2016

Streamline tool for billing, profitability, and time efficiency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use, and smart chart for time input. The clarity of the presentation is helpful, as is the live tabulation at the bottom and sides. It is a great way to see the development of time and project allocation on a daily basis.

Likes Least

Automatic reorganization of line items. It would preferable to be able to reorganize these by the user.

Recommendations

Make sure the various abilities are understood before evaluating the program; what are ALL the possible take-aways.

 
 

Stefan from Webber+Studio, Architects
Specialty: Architectural

July 2016

July 2016

Great budget overview, difficulties at important history data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The budget overview is really nice at a quick glance.

Likes Least

Time keeping system. Way too complicated and not as intuitive as other, newer mobile applications.

Recommendations

Make sure you have a strategy in place for importing data prior to evaluating software in depth.

 
 

Graham from Architecture & Dunn
Specialty: Architectural

July 2016

July 2016

Brilliant Application

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Great handling of phases and progress billing. We run our projects in phases, and use fixed-fee percent complete invoicing.

Also good for tracking costs in order do see how profitable we are per project, and even per staff member.

We couldn't have asked for a better fit :)

Likes Least

"Submit timesheet" link was hard to find. Once we got the help and figured it out, it was pretty easy.

Recommendations

If you're an Architecture firm, definitely have a rep help you set up your account for fixed-fee percent complete invoicing. You won't look back from there.

 
 

brian from engineering solutions
Specialty: Engineering

July 2016

July 2016

Great idea, poor support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The program is intuitive and quick to set up. Our employees were able to get up and running after a one hour training session

Likes Least

The support provided is poor. They have a horrible support phone system that they seems like an issue with VOIP. They do not respond to emails promptly. When we found some bugs in the software, they said that they have made a note of it, but they have not fixed them in several weeks. This affects the performance of the program based on the category you give each project.

Recommendations

Keep looking...Bigtime has some big time issues in the software and they don't seem too anxious to fix them.

 
 

Daniel from Complete Title Solutions
Specialty: Legal

December 2015

December 2015

Up and running quickly.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ability to sync with quickbooks and for employees to access on a mobile device

Likes Least

Does not bill by days. Only by hours so I have to calculate everything after exporting.

Recommendations

Import client, staff lists from a csv file for faster entry.

 
 

Jennifer from Springline Architects, LLC
Specialty: Architectural

December 2015

December 2015

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

What we like best about this product is its easy use and great integration with Quickbooks. The timesheet entry is very easy to learn and the reports are very detailed helping us streamline our invoicing. If we ever have a problem customer services is very attentive and responds quickly.

Likes Least

If we had to say anything negative maybe it would be that there are too many bells and whistles. Sometimes this makes it hard to just get to the information you need and what's most important for your business.

Recommendations

This software is easy to use and will help you get your invoicing out quicker

 
 

Jack from Main Street Business Services, LLC
Specialty: Accounting/Taxes

December 2015

December 2015

Big Time the time saver

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that I can track and record time from either my desk or smart phone. A lot of my work is done in the field, the mobile app is a big help

Likes Least

I am relatively new to the product, but Big Time has met all of my expectations, really don't have a dislike at this time.

Recommendations

Excellent product. But what good is a product without support. Perhaps the greatest strength of Big Time is it's support. Exceptional in a day when that CANNOT be said for all software.

 
 

Matt from Generation Web
Specialty: Advertising & PR

December 2015

December 2015

Great, the best customer service ever!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Great product and customer service!! These guys knocked it out of the park!!

Likes Least

Too soon to tell if there is anything I won't like, but so far so good! We'll see what the future holds.

Recommendations

This software is very flexible. Regardless just ask your account rep how it will work with your business. They are a great help to do so.

 
 

Peiheng from PHT Lighting Design
Specialty: Architectural

December 2015

December 2015

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and can generate report very easily, I am able get a realistic view on how much time we spent on each project. The fact that the report can be adjusted per project and the period of time, it's very flexible.

Likes Least

I don't have too much complaint about this product, it is very easy to use.

Recommendations

It's very easy to use but takes a little bit of time to set up. I have asked a friend whose company is using Big Time to help me get started.

 
 
 
Write a Review