BigTime - Time & Billing Software


 

BIGTIME is an online time and billing software designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time & expense tracking, WIP management, task & workflow management, invoicing, billing and more.

BIGTIME time tracking feature captures every time spent on projects or out of office activities through mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile sets and attach scanned receipts as expense proof. Once finalized, the solution automatically generates a digital expense report and submits into the system for approval.

BIGTIME also offers comprehensive project management features to helps managers monitor project status, defines tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses streamline their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements.

Users can also access the solution on their Android and iOS smartphones using BIGTIME mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.

 

BigTime - Time & Billing - Timesheets
 
  • BigTime - Time & Billing - Timesheets
    Timesheets
  • BigTime - Time & Billing - Expenses
    Expenses
  • BigTime - Time & Billing - Admin homepage
    Admin homepage
  • BigTime - Time & Billing - Posting to Quickbooks
    Posting to Quickbooks
  • BigTime - Time & Billing - Invoicing
    Invoicing
  • BigTime - Time & Billing - Report Center
    Report Center
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

175 Reviews of BigTime - Time & Billing

 

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Software Advice Reviews (39)
More Reviews (136)

Showing 1-20 of 39

Deni from Delta Think
Specialty: Management Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Love Big Time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Brea deserves a trophy for all she does!

Pros

It is so easy to use, I learned it in a day. Brea P, our "onboarder," is prompt to respond and has the ability to answer each and every question. It's a very personable group. The UI is clean and simple, and you can customize almost anything.

Cons

Can't do some more granular stuff we need, like weekly (rather than monthly) resource allocations, and there are some necessary workarounds, but it still is going to save us so much time.

 
 

Nidia from Atom Engineering, PLLC
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great Project Manager Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Friendly software. Very easy to use. The customer service very nice. Lots of different reports in accounting and project manager

Cons

The company could do better job offering a better price for small companies or should cost much just to add one more user.

 
 

Nausheen from Walker Sands Communications
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Very handy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I've worked at agencies where we used excel to track time -- this is a huge step up from that. Very easy to use, has a mobile app version, can access my time off tracker and more. Highly recommend.

 
 

Ayesha from Webber + Studio Architects
Specialty: Architectural
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

BigTime: Architecture Office Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using BigTime for about 6+ months at the office I'm currently working in. It's been mostly easy to use, and keeps track of our time really well! I particularly like that we can update our budgets on there.

Pros

Updating budgets easily; Being able to track hours for yourself as well as other employees.

Cons

We were having difficulty inputting some of the previous invoices into the system to reflect the true amount. However, customer service ended up figuring it out for us.

 
 

Rodney from Greystone
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Rodney greystone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Like it very much only thing I would like to change is to accept a value of zero in hours worked box for construction workers that miss or have no vacation

Pros

Very easy to work

Cons

Not accept zero as value

Advice to Others

Two thumbs up

 
 

Peiheng from PHT Lighting Design
Specialty: Architectural
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Easy to use and generate report

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We have been using Bigtime for almost two years. It made submitting time sheet and track work progress very easy.

Cons

The mobile version is sometimes confusing. It does not seem to update automatically. I have been signing out and signing back in to get the timesheet update and it would be great to skip this step. The other part I find it a little confused was the projects that have been classified as "completed". There are times I still like to generate report and see our time performance about the past completed project. But so far, the only way seem to be going back to reclassify the "complete" status to generate report.

 
 

Cheryl from The Dentists Service Company
Specialty: Other Services

August 2016

August 2016

Quick implementation and ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

BigTime combines a wealth of functionality in a very user-friendly and simple to use package. Even if you're not using all of the features, you can repurpose some of them for other requirements. It also doesn't try to incorporate every piece of functionality into one place - focusing instead/first on having a great interface that's easy to use and building on features. BigTime's support is also very available and responsive.

Likes Least

The only thing I wish it had was the ability to cross-tab report data by time period - all of the reporting is very customizable, but flat - if you pull data for a multi-month period, you can't organize the results by month. At least you can get the data and export it easily though.

Recommendations

Engaging in a demo and using the free trial was very helpful. Do the best you can to define your requirements, both current and near-term up front... we picked the "right thing for right now" knowing that it may not have everything we would need for the long-term future because getting up to speed quickly and easily was important to us. The best system for right now is something that you will use.

 
 

Daniel from Steven Broadbent CPA
Specialty: Accounting/Taxes

August 2016

August 2016

BigTime Time and Billing Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The best thing about BigTime time and billing software is its easy interface. It was easy for me to understand the set up and daily use features.

Likes Least

It allowed a client to be set up multiple times, which confuses the user and the biller.

Recommendations

Double check your client list to insure no duplications.

 
 

Benjamin from OPA Design Studio
Specialty: Architectural

August 2016

August 2016

It's been very good. This is our second time using PM software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's relatively straight forward. Bigtime has been very responsive to our inquiries.

Likes Least

Not into using the email option to send bills from Bigtime.

Recommendations

So far, I haven't seen anything better. We use it for Architect project management.

 
 

Daniel from Relay Application Innovation, Inc.
Specialty: Engineering

August 2016

August 2016

Very Intuitive and Clean

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I enjoy how this product is able to cater to various individuals with multiple projects being completed at the same time.

Likes Least

There are a few bugs at times, but are quick to solve issues which arise.

Recommendations

Try out the trial period and discover what is available up front. There are many ways to use this solution, and can make it work for your business.

 
 

Greg from G B Mendenhall Pllc
Specialty: Legal

August 2016

August 2016

The software works very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The flexibility to produce time/billing reports and the ability to enter time on my iPhone.

Likes Least

I have experienced sync issues with QuickBooks. This is a result of my not understanding the proper setup of new matters in QuickBooks and BigTime.

Recommendations

Spend more time in the initial evaluation period to understand the proper setup of BigTime and Quickbook matters.

 
 

Corry from Cloward H2O
Specialty: Engineering

July 2016

July 2016

Big Time is a good program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Best software to manage projects for A/E firms that we've come across - and we've looked extensively!. Handles accounting, project management, time and expense tracking, scheduling, progress reporting - all integrated and visible to everyone you want to see the information on your team.

Likes Least

Not totally intuitive, but it's all learnable. Once you understand it, its good.

Recommendations

There is a learning curve, but it's not hard - and their support will walk you through it.

 
 

Marek from Webber + Studio Architects
Specialty: Architectural

July 2016

July 2016

Streamline tool for billing, profitability, and time efficiency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use, and smart chart for time input. The clarity of the presentation is helpful, as is the live tabulation at the bottom and sides. It is a great way to see the development of time and project allocation on a daily basis.

Likes Least

Automatic reorganization of line items. It would preferable to be able to reorganize these by the user.

Recommendations

Make sure the various abilities are understood before evaluating the program; what are ALL the possible take-aways.

 
 

Stefan from Webber+Studio, Architects
Specialty: Architectural

July 2016

July 2016

Great budget overview, difficulties at important history data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The budget overview is really nice at a quick glance.

Likes Least

Time keeping system. Way too complicated and not as intuitive as other, newer mobile applications.

Recommendations

Make sure you have a strategy in place for importing data prior to evaluating software in depth.

 
 

Graham from Architecture & Dunn
Specialty: Architectural

July 2016

July 2016

Brilliant Application

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Great handling of phases and progress billing. We run our projects in phases, and use fixed-fee percent complete invoicing.

Also good for tracking costs in order do see how profitable we are per project, and even per staff member.

We couldn't have asked for a better fit :)

Likes Least

"Submit timesheet" link was hard to find. Once we got the help and figured it out, it was pretty easy.

Recommendations

If you're an Architecture firm, definitely have a rep help you set up your account for fixed-fee percent complete invoicing. You won't look back from there.

 
 

brian from engineering solutions
Specialty: Engineering

July 2016

July 2016

Great idea, poor support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The program is intuitive and quick to set up. Our employees were able to get up and running after a one hour training session

Likes Least

The support provided is poor. They have a horrible support phone system that they seems like an issue with VOIP. They do not respond to emails promptly. When we found some bugs in the software, they said that they have made a note of it, but they have not fixed them in several weeks. This affects the performance of the program based on the category you give each project.

Recommendations

Keep looking...Bigtime has some big time issues in the software and they don't seem too anxious to fix them.

 
 

Daniel from Complete Title Solutions
Specialty: Legal

December 2015

December 2015

Up and running quickly.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ability to sync with quickbooks and for employees to access on a mobile device

Likes Least

Does not bill by days. Only by hours so I have to calculate everything after exporting.

Recommendations

Import client, staff lists from a csv file for faster entry.

 
 

Jennifer from Springline Architects, LLC
Specialty: Architectural

December 2015

December 2015

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

What we like best about this product is its easy use and great integration with Quickbooks. The timesheet entry is very easy to learn and the reports are very detailed helping us streamline our invoicing. If we ever have a problem customer services is very attentive and responds quickly.

Likes Least

If we had to say anything negative maybe it would be that there are too many bells and whistles. Sometimes this makes it hard to just get to the information you need and what's most important for your business.

Recommendations

This software is easy to use and will help you get your invoicing out quicker

 
 

Jack from Main Street Business Services, LLC
Specialty: Accounting/Taxes

December 2015

December 2015

Big Time the time saver

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that I can track and record time from either my desk or smart phone. A lot of my work is done in the field, the mobile app is a big help

Likes Least

I am relatively new to the product, but Big Time has met all of my expectations, really don't have a dislike at this time.

Recommendations

Excellent product. But what good is a product without support. Perhaps the greatest strength of Big Time is it's support. Exceptional in a day when that CANNOT be said for all software.

 
 

Matt from Generation Web
Specialty: Advertising & PR

December 2015

December 2015

Great, the best customer service ever!!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Great product and customer service!! These guys knocked it out of the park!!

Likes Least

Too soon to tell if there is anything I won't like, but so far so good! We'll see what the future holds.

Recommendations

This software is very flexible. Regardless just ask your account rep how it will work with your business. They are a great help to do so.

 
 
 
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Showing 1-20 of 136

Carrie from Mussman Architects
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ability to keep up with time spent on each project and on over head.

Pros

Pretty easy to use and figure out yourself. When needed Customer Service is amazing. Quick to respond. The set up demos that are included for new users are very helpful for the things I could not figure out how to do myself.

Cons

There really aren't too many Cons. I would say the biggest one is there is not a super easy way to budget for Sub Consultants in BigTime.

Source: Capterra
 

Bridget from Ecological Land Services, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great features and customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of tracking projects.

Pros

What I like most about BigTime is the ease of setting up and tracking a project and project budgets.

Cons

BigTime does not give the option of project leads approving their own time on their projects. Therefore, I have to give them access to manipulating invoices as there is not an invoice approval process set up for IQ Pro as of yet.

Source: Capterra
 

Alejandro from S2e Technologies Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Excellent, very easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time accounting data.

Pros

The software is very user-friendly and the support from the BigTime staff is great! The set-up of the projects and tasks is very straight forward, and provides great visibility into projects and provides detailed time accounting data.

Cons

Just familiarizing with the software, it seems that the least attractive features about this software is the submitting, approval and posting of time-sheets.

Source: Capterra
 

Denise from V2V Management Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Excellent software for our consulting business! We capture time & expenses and invoice seamlessly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Implementing BigTime provided us structure for our consultants to begin tracking time and capturing expense receipts electronically, while on the road.

Pros

Super Easy to learn, configure and use. The Onboarding resources provide training specific to how we use BigTime. Support is available online, live chat or by phone. Integration with QuickBooks has saved time and steps in our daily workflow.

Cons

There is no manual to walk through configuration or for quick reference in routine troubleshooting. The Knowledgebase tool is helpful but doesn't cover everything. Stopping in the middle of a key process- such as monthly invoicing- to watch a YouTube video is not conducive to workflow.

Source: Capterra
 

Matthew from Albanese Sinchar Smith & Co.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

overall a good easy to use and learn system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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to be able to accurately account for time and be able to code each time entry to the appropriate category.

Pros

I like how easy it is to add info to the system. if a client requires additional info it is easy and quick to be able to add that into bigtime

Cons

when "add timesheet row" the first cell that you can type in is the today hours. If this could be changed to the client number so I can click "add timesheet row" and began to type right away into client to save on time would be great

Source: Capterra
 

Vanessa from Integrity Engineering & Development Services

July 2017

July 2017

Wonderful experience working with Mary Pat Holtrop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great program, love that it can track time to invoicing services to clients and vendors and management can track timing to allow for cost analysis. thank you.

Cons

Needs more options in invoicing. Lack of options but a great product, other than that program works great!

Source: Capterra
 

Sam from Albanese Sinchar Smith & Co

July 2017

July 2017

My experience has been enjoyable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Requirement of notes to be added to time entries. It helps knowing what specifically has been worked on within each time code.

Cons

When working multiple jobs within a single client too many line items are needed. Weekly time sheets tend to become cluttered and hard to navigate.

Source: Capterra
 

Jesse from Bear Hill Bookkeeping
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Best time tracking software out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
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Pros

Solid, dependable system that is clean and easy to use. I have been using the express version for some time now and love it so much I recently upgraded to take full advantage of the tool BigTime offers.

Cons

Reporting. The reporting system is definitely powerful and the pre-built reports are good, but to get what you really want you'll need to spend some time setting up and modifying the reports. So there is definitely some time you'll have to spend there.

Source: Capterra
 

Larry from Larry Cox CPA, Inc.

July 2017

July 2017

Great help in getting to know the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I believe the reports and information will be invaluable. Having a system that integrates with both QuickBooks and Lacerte will be an advantage

Source: Capterra
 

Daniel from MWM Consulting Group

July 2017

July 2017

Very happy with ease of use and features.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It's very easy for all of our team members to enter their time. With our prior system, employees sent their time sheets to an admin person who then had to enter it into our system. Really like the ability to enter time from anywhere either online or through the mobile app.

Cons

So far we have no complaints. It would be nice if the iPad app version allowed for full week view when entering time similar to the website layout.

Source: Capterra
 

Susan from Results Driven Marketing

July 2017

July 2017

Rep did a great job with the training! She was knowledgeable and provided valuable insight!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate the intuitiveness and ease of "editing" information. Really like the "export" function as well.

Cons

There is nothing negative about it really. It just takes some time to become proficient with the functionality.

Source: Capterra
 

Cassie from Albanese Sinchar Smith & Co.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

its easy to use and keeps my billing and time organized, also I like being able to easily keep track of my PTO

Cons

sometimes I need to transport bills into word in order to get the spacing and font correct. I wish I could do everything inside the program

Source: Capterra
 

Michele from Felde CPAs, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

New user but no complaints so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Timers are easy to use. So far, the setup has been fairly simple to this point. The Quickbooks and Lacerte integration.

Cons

Some of the user rights and notifications could be more descriptive. I'm a new user so limited exposure up to this point

Source: Capterra
 

Abigail from SME Environmental
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

I could not get my invoices to Quickbooks. My issue was handled efficiently, professionally,quickly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of posting from the order processing side to the financial application.

Pros

BigTime syncs with Quickbooks. Customer support has a quick response time. My provider was a proficient user!

Cons

The number of screens I have to go through to complete a transaction. The fact that I can not "drill down" on all transactions.

Source: Capterra
 

Juliana from Aclairo PDG
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been with Big Time for the past 6 years and have recently went from Enterprise to IQ Pro, and we just are so pleased with all the improvements. Brea, the BT consultant has been fantastic in helping us transition. We have had a great response with the support team! she has gone over and beyond in getting our needs met. I needed some customized reports, and she was able to turn around in just a few hours. Overall, we are very pleased and happy to be a part of the BT family.

Cons

The syncing tends to be an issue at times. Once synced, the data tends to not always be correct. We work closely with the Support Team to resolve

Source: Capterra
 

Leslie from Ashe Broussard Weinzettle Arch
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

customer rep. was very professional and friendly in helping me correct a problem I was having

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

It saves me a lot of time. Everybody can put their own time in.

Pros

It makes time keeping so easy and time efficient. It is very easy for everyone to put their own time in so I don't have to do it for them.

Source: Capterra
 

Kristen from Steckbeck Engineering & Survey
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Overall Great product. Super Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Support

Daily time tracking is much easier to do.

Pros

BigTime has saved me hours of work. My company used to input everything by hand through excel and now we have all our employees do time sheets through BigTime. It is very easy to use. The reporting and tracking is very helpful. Data entry/recall is great.

Cons

On several occassions while posting timesheets from BigTime to Quickbooks, there have been some unexplainable software glitches. This slows down our progress and we have to contact support. The issue is usually on BigTime's end and we cannot fix it on our own.

Source: Capterra
 

Thomas from The Ripples Group
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Clear interface and easy to set-up/use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Interface is modern and straightforward
Mobile capability was a big plus with the team and management

Cons

Some limitations when not linking to Quicken
Took a few trial and error entries for projects to reflect accurately, but a little bit of playing went a long way

Source: Capterra
 

Stacey from Anchor Accounting Solutions, Inc.
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Small Accounting Business Time Keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

I love that I can log my time or start a timer on my phone to keep up with my billable time on the go. I also love the functionality with Quickbooks Online.

Cons

It can be a little glitchy sometimes on my iPhone but it has gotten better over time. Sometimes the timer won't stop or it will double the time. A little annoying, but not so much that I have considered going elsewhere.

Source: Capterra
 

Jillian from SME Solutions Group

June 2017

June 2017

Very easy to learn software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
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Pros

The software is easy to use and figure out. As a new user to any administrative software, I found it easy to pick up.

Cons

No way to customize invoice reports (column width), no way to organize custom reports, not intuitive to have N/C items left off of invoices. Chat option was not helpful, no immediate response and I was logged off. The submit buttons on the bottom of the screen are too small and look like more text and not the submit button. We used to use Concur and there was an option to email your receipts and they would be downloaded for the user. Our employees miss that attribute.

Source: Capterra
 
 
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