Journyx

RATING:

4.1

(35)

About Journyx

Journyx provides cloud-based time tracking software for organizations that need to easily and accurately track employee time and expenses for project cost accounting, billing, payroll, compliance, and more. Our time tracking solutions offer an unmatched level of customization and flexibility, so you get the data you need, when you need it. With automated features like time entry approval workflows, data validation using custom rules, and integration with other business systems, we help companies save time and money by streamlining the collection and processing of timesheets. No more wasted time chasing down late timesheets or manually correcting errors. Journyx includes robust reporting tools and visual dashboards that provide real-time visibility into employee work h...

Journyx Pricing

Pricing may vary. Volume and nonprofit discounts available. Core Journyx products—JX/PX—start at $12/$17 per user per month. Contact vendor for a personalized quote (sales@journyx.com) or visit journyx.com/pricing for more pricing details.

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

Time entry screen

Journyx Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Journyx

1 - 5 of 35 Reviews

Claire

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Awesome Company & Support!

Our business benefits greatly from this online system where our consultants, located all over the USA, can enter time and expense for payroll, billing, etc. This is also a great tracking system for longer term reporting. We love it.

PROS

Journyx is a terrific time and expense tracking system that is based in Austin, TX. We enjoy supporting our local Texas businesses, and we have found the quality, expertise, and support to be excellent. This works well with our accounting system, QB, and it's my standard for many reports daily, weekly, monthly, and annually. I can't imagine business life without it!

CONS

I need to work more with the Excel reporting that is available. Haven't take the time to review since the beginning. I'm not referring to the export of reports into an Excel format. That works great.

Reason for choosing Journyx

Local business in Austin was a major consideration, and the system worked well for our needs. Other platforms were not as flexible.

User Profile

Leonardo

Verified reviewer

Entertainment, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2020

It was quickly adopted and it is very valued by our operations and human resources teams.

It is a very useful software that in our company has helped to better organize the projects by crossing important data on financing and management of worked hours and availability of human resources destined to each project, it allows to better manage the distribution of working hours according to the schedules established by the managers, it accelerates administrative processes by automating them and it allows the payment of hours with more precise and updated data. I recommend it because it helps to accelerate many administrative and accounting processes allowing a more fluid development of the projects under development.

PROS

Journyx is a very good platform, in our company it was quickly adopted and it is very valued by our operations and human resources teams, it allows a better management of the personnel and keep the budget under control, it integrates well with other administration and financial tools, it has a clear and well designed interface.

CONS

We have not registered any negative opinions about this software from any sector of the company.

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

FUNCTIONALITY

2

Reviewed September 2018

It's better than nothing.... but not by much

PROS

It IS better than trying to track time in Excel, but that's about it. A few other pros: - decent (not great) reporting - not too hard to add new projects

CONS

There were a lot of things I did not like about this tool. - terrible User Interface - not mobile friendly - reporting was not great - no real dashboards - could not use to forecast time/revenue - approvals of time also kind of meh

Vendor Response

Thanks for your review ¿ we really do appreciate your honest feedback! Feedback from customers like you have a large impact on our product improvement plans. There are many major improvements to our user interface, mobile app, and reporting on the way in the next 6 months, but in the meantime, there may be some ways we can help you get more value out of using Journyx. We¿d love the opportunity to listen to you and figure out some possible solutions for you, so please reach out to us so we can set up a time to chat. Since your review is anonymous, just send a note to me (maxin@journyx.com) with your name and company name, and I¿ll put you in touch with your account manager.

Replied September 2018

Tammy

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Journyx - Smooth Sailing

The product and product team are so wonderful! We are currently upgrading our system to the latest version and it has been a very easy project to manage. The management team from Journyx has been with us every step of the way - providing solutions to small issues, answering questions, creating new tools to make uploading much easier/faster, etc. The product is so easy to use as well.

PROS

Ease. of. use. As the administrator of our system, the ease of use is amazing. Navigating through the system is very easy and streamlined. The Journyx team helped us to make the system extremely easy to use for our employees as well. Their team of experts provided guidance on some items during the upgrade to help us reach our various goals of the system quickly and efficiently.

CONS

Nothing at this time.

Rosa

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Journyx - Great Product!

We have used Journyx since 2003 and have been extremely satisfied with the product. Their customer service and support is exceptional.

PROS

Journyx allows us to have a centralized time keeping system which our personnel can access from all over the world. Also, with Journyx hosting our site, it gives us flexibility without having to maintain the product/platform.

CONS

As an approver of multiple time sheets, I would like to have a summary of hours and be able to approve them at the same time versus having to open each individual time sheet to view the charges.