Bindo POS Software


 

Bindo POS is a sleek, powerful cloud-based POS system with mobile capabilities, that also offers inventory management, customer management, and e-Commerce within their suite. The software integrates seamlessly to their online marketplace, so shoppers can purchase products directly from in-store inventory, instantly. This scalable solution even works well for stores that carry thousands of different items at a time.

Updating inventory in Bindo is simple; once the UPC is scanned, Bindo automatically populates the Live Listing catalog with a product photo, title, and description. From there, users just add the price and quantity. Their matrix feature categorizes products with up to three attributes, such as color, size, and material, all from a single screen.

A customizable loyalty program is included with customer management to help build customer retention in an increasingly competitive market. By tracking a customer’s purchase history, retail associates can optimize the shopping experience. Bindo records important information like email address, phone number, points collected and redeemed, and total sales.

The Bindo platform also comes with multi-store reporting and intuitive dashboard capabilities. Users have instant access to metrics for tracking sales, products sold, refunds, and online store visits-- delivering complete visibility over the business.

All data is secured in the cloud and available in real-time. Bindo offers free transitioning and migration from the previous platform. Upgrades to the software are sent out twice each month and hardware is available through the Bindo team.

Bindo POS can be installed across all retail market verticals, but we found them to be especially great fit for well in liquor stores, pet stores, pharmacies, convenience stores, apparel shops, sporting goods, and shoe stores.

 

Bindo POS - Login screen
 
  • Bindo POS - Login screen
    Login screen
  • Bindo POS - Register
    Register
  • Bindo POS - Customer details
    Customer details
  • Bindo POS - Inventory
    Inventory
  • Bindo POS - Purchase order
    Purchase order
  • Bindo POS - Time clock
    Time clock
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

22 Reviews of Bindo POS

Showing 1-20 of 22

 

from American Dream Detailing
Specialty: Other specialty retailer
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Perfect software for our business

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Likes Best

The ability to track my business sales and keep a data base of customers. We own a large auto detail company with a main location and 2 mobile units that are out in the field. Now we can eliminate paper recipes and join the new age of technology. This software has changed the way we do business and made operating our company easier.

Likes Least

Nothing. The team at bindo has been there for me from start to finish. When I first started with the software they personaly walked me through every step

Recommendations

Give them a chance. It worked great for us. Have no issues

 

from The Crab Pad
Specialty: Bar / nightclub
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

worst application for restaurant

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Likes Best

The person who sold us is readily available but I feel bad for him, we encounter problems all day long. This app is probably the worst app in the world.

Likes Least

Once one thing is semi-fixed, another problem occurs. Numbers are inaccurate, system constantly shuts down in the middle of sales, no real customer support or training offered. Just constant communication back and forth. Very much so like a start up and feels like we're their first customer. If we are their guinea pig, they should offer us so much more for all the sales we lose daily.

Recommendations

DO NOT PURCHASE FOR YOUR RESTAURANT, YOU WILL LOSE OUT ON A LOT OF SALES AND FRUSTRATION. THIS SOFTWARE NEEDS A LOT OF WORK.

 

from Sparkle Boutique
Specialty: Apparel & fashion
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Constant problems.

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Likes Best

Bingo could be a really great POS if it worked properly. Sadly though is does not work the way it should. I have constant issues. I like being able to attach photos to products and be able to see what my customers are purchasing but all the other problems outweigh this feature.

Likes Least

It does not work like it should. Very inconsistent constantly shuts down sometimes right in the middle of a sale.

Recommendations

DO NOT INVEST IN THIS SOFTWARE. It has way too many problems that are not being addressed.

 

from Crescent Wines & Spirits Corp.
Specialty: Liquor store
Number of employees: 1 employee Employees number: 1 employee

my rollercoaster experience with bindo pos

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Likes Best

the ability to have reasonably priced pos system for a start-up is a big plus so you can keep tighter control inventory,employees,orders,etc...

Likes Least

software is buggy and it becomes frustrating when you have re-do your work again and again,also their customer service weak.

Recommendations

well it really comes down to how flexible and patient you are willing to be.

 

from Crown Wines
Specialty: Liquor store
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Bindo is great - use it in two liquor stores, great inventory mgmt

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Likes Best

Product is very easy to use so I don't have to spend a lot of time training employees on it. Inventory is flexible, I have over 5,000 products in one of my stores and the system manages it well. The customer profiles are also good, having the ability to save a credit card on file for a customer is useful.

Likes Least

Occasionally I run into bugs, but the customer service is helpful and I can reach them if I have questions. No major issues so far.

Recommendations

Talk to other stores similar to yours that are using the system

 

from The Grove Community Church
Specialty: Restaurant
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Dont purchase this System

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Likes Best

We were sold this system based on the fact that the back of house restaurant printing features would be up and running by Oct 1st. So we purchased it and for our bookstore and cant use either. We have tried and get no where with time frame for roll out and our Salesman has just walked away and claims you had 14 days to return so sorry.

Likes Least

In the sales process talked with salesman every day. Was sold a system that to this day still does not have the new software promised. We are trying to return everything and move on but they say we are past our 14 days. When they new we would not even have the new upgrade till after that. No date for the roll out even as of today.

Recommendations

Buyer beware as they sell it and dump you to customer service and that has not been at all useful for answers. We have been trying to return equipment and software and our salesman is like sorry but no. We haven't even taken all but test station out of the boxes.

 

from Cox Farms
Specialty: Other specialty retailer
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Easy to use, but...

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Likes Best

Once you are set up, the program is very easy to use. For basic cashiering it is intuitive and requires very little training.

Likes Least

Lack of customer support - no humans available when a major system problem arises that can't wait hours for a call back, major software update released without proper testing or proper warning for customers to update during non-business hours, product documentation severely lacking and not updated when system updates change procedures, there are "buttons" to export report data, however they don't work...

Recommendations

Look into customer support - do they have a live person answering your questions or do you need to wait for a call back.

  Response: Dan, Bindo

Date: October 2015

October 2015

 

Thank you for the feedback. We are sorry to hear that you are not completely satisfied with your experience with Bindo. We have a full-time support staff that helps stores like yours everyday. We recently brought on more new customers than we had originally anticipated causing issues with our ability to be as available as quickly as we would like to be. We have already made staffing adjustments and continue to optimize our support staff scheduling to allow for increased coverage. We are glad to hear that you have found Bindo easy to use and we hope that we can serve you better in the future.

 

from Golden Ox Liquors
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Watch Out any Sales Reps from this Company.

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Likes Best

From experience. NOTHING.. It may be a great fit for fast food restaurant and clothing industry..

Likes Least

It says it can be used for a liquor & wine store and couple of users has a positive review @ this POS but it CAN NOT be used for a liquor & wine store presently....some reasons..
> It does not have a (-) department that can be used for Lotto paid out transactions.
> Matrix feature is too much complicated and CAN NOT be used for a single UPC as it is possible in Microsoft RMS.
> No Customer facing display. So customer don't know what is happening during a x'saction.
> Customer support.. 0 out of 10.

Recommendations

Try other POS before using this. Don't believe the graphics,design look and info available on the web site and also don't go by review from others even if they are from similar industry. TRY OUT FIRST..

I just signed a 3 year lease and feeling "stuck" as the system hardware and software is nothing but a "paper weight"...

  Response: Dan, Bindo

Date: October 2015

October 2015

 

Thank you for the feedback. We are sorry to hear that you are not completely satisfied with your experience with Bindo. After reviewing further it appears that we did not work closely enough with you during the sales process to make sure that Bindo meets all of your needs. We always ask lots of questions to potential customers during the sales process to understand needs and make sure that Bindo is a good fit. It sounds like there was a failure in communication here and we apologize for that. Please note that we do in fact offer a customer facing display, and we offer an inventory matrix feature. Our customer support staff works hard to ensure that you are satisfied with your experience with Bindo and you may reach out to them at any time to learn more about utilizing all of the features of Bindo.

 

from skinnyskinny
Specialty: Health & personal care
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Choose Any POS but Bindo

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Likes Best

There is nothing to recommend about this product or this vendor.

Likes Least

We used bindo POS for about 10 months. Initially, the program was stable and seemed to offer quite a lot of back-end features (the reports seemed relatively robust). As time went on, we began to experience more and more instability. The entire system would stop working for hours at a time, which meant that we could not process any transactions whatsoever. Our cash counts in bindo would be completely erratic and would often start us over at $0 a few times throughout the course of a business day. Often times, transactions would simply stall and would never be completed so we would have to cancel the transaction and begin again as customers waited. Bindo also incorrectly set-up our accounts so for months at a time, we were not receiving any deposits from AmEx transactions (this happened twice). Bindo's customer service and tech support was awful in dealing with these issues. At one point, they asked if the cash count was actually necessary to us. There were so many other issues. Perhaps the worst aspect to them is the duplicitous way in which they set-up accounts. I was told repeatedly by the salesman what the system would cost for 2 registers. I purchased equipment and signed an agreement. When bindo's extensive problems really began to adversely affect my business, I discovered that I was actually in a lease agreement with a company for the equipment that I had already purchased and that I was being held to it for the remainder of the contract term. So, I've switched to another company that is actually reliable and I will have to potentially continue to pay for equipment that I've already purchased and for software from bindo that I know longer use.

Recommendations

I would strongly advise you to choose another company.

  Response: Michael, Bindo

Date: June 2015

June 2015

 

A number of the problems you experienced were related to network issues in your store. We wish that we had been more proactive to address those issues, and we apologize for failing to do so. We have since revised our merchant onboarding process to ensure that our merchants have a stable internet connection before getting started with Bindo. Since putting the new process in place, no merchants have experienced the issues described in your review. If you would like to give us another try, we would love to have you back as a customer at any time.

 

from ATN
Specialty: Manufacturing & wholesale
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Does what it says, no frills

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Likes Best

It works as advertised without complications. It has a fairly easy learning curve and has not failed or crashed.

Likes Least

It lacks any updated bells and whisltes so, it's not full-featured.

Recommendations

Look strongly at it if you want an easy to use situation and can do without the gee-whiz factor.

 

from child abuse prevention services
Specialty: Health & personal care
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

POS a system for our agency

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Likes Best

Its ease of use. It also offers us the technology we need to keep running here.

Likes Least

It is hard to reach a real person over the phone for customer service, but mostly, it's fine.

Recommendations

You best to do your research online and talk with other users before purchasing.

 

from Happy Jack's
Specialty: Apparel & fashion
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Bindo is the winner for us!

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Likes Best

It is very easy to use, it looks great, and it works. Bindo does everything we need it to do, simply and efficiently. It looks great, and makes sales super fast and easy, as well as having all the reporting info we need.

Likes Least

Well, I'd like Apple to hurry up and approve the new Bindo update for iOS8 so that a couple of the glitches in the system can be corrected, but these are so minor. I really don't have anything to complain about.

Recommendations

Prior to choosing Bindo I spent 6 months using Shopkeep, and then tried Lightspeed. Shopkeep has a great cash register interface, but can't handle more than one sales tax percentage (we have two in our store as clothing is taxed differently in NY than everything else), and has terrible reports that proved useless to me. So, to make a change I tried to make the jump to Lightspeed. That proved to be an awful experience. Lightspeed has amazing reporting capability (much more than I needed), but their cash register interface is truly terrible. It is slow, overly complicated (taking triple the amount of time to ring up a sale), and then when you finally get the cash drawer to open so you can make change, the screen automatically jumps to a new sale and no longer tells you the change you need to make. My staff absolutely hated it, and demanded we go back to Shopkeep or switch to something better. Software Advice suggested Bindo and we've been thrilled. I suggest to everyone interested in finding a system to take advantage of any kind of free trial offer and make sure it really works for you. Lightspeed signed me up for two years and when I hated it and told them I would not be using them, they refused to refund me anything. I was out two years worth of monthly payments. Buyer beware.

 

from Mturk
Specialty: Wireless / cellular
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I like it a lot!

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Likes Best

I like how easy it is to use and that they have good customer service.

Likes Least

Nothing! This company and product have it down.

Recommendations

I would recommend going with it!

 

from Midtown Liquor Store
Specialty: Liquor store
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Easy to use with great customer service

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Likes Best

My favorite feature is Bindo's CRM. When a customer comes to purchase an item, I simply "add" that customer to their receipt. Then, Bindo keeps track of all of my customers and their past purchases. This is really useful when a customer tries a few different wines and wants to return to one that they had purchased in the past, or when customers purchase the same item again and again.

Likes Least

There have been a few minor bugs here and there, but the customer service team has always been able to help me work around them until they're fixed (which is never very long).

Recommendations

Definitely take advantage of their CRM capabilities, as well as their super helpful customer service.

 

from Fat Cat Wines
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Quick and useful

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Likes Best

I like how easy it is to use and how quickly it does its job. The last place I worked had this slow crash register that kept misreading cards and buttons, so this was like a big red easy button.

Likes Least

It sometimes takes a bit longer to read some credit cards, but that doesn't happen often.

Recommendations

I'm not sure, but it's definitely something worth trying.

 

from Fat Cat Wines
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Owner/partner

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Likes Best

there are a few bugs here and there, but the customers like it.

Likes Least

Sometimes, the credit card processing takes too long, and the card reader occasionally does not work. I have nothing negative to say about the vendor; they are very responsive no matter what time you call them.

Recommendations

Just be honest and say what you like and don't like.

 

from Fatcat wines
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Bindo is really easy; it makes my job easier

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Likes Best

I'm an employee, so I never had a chance to meet the vendor. My boss told me that the guy that sold him Bindo was actually very nice and told me if there were any issues to call him.

Likes Least

Sometimes, the app stops working, and you have to turn everything off and restart it. When this happens, of course, I have a line of customers out the door.

Recommendations

I wish I could help, but I think everyone who has a retail job should use it!

 

from Fat Cat Wines
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Bindo is fun and easy to use!

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Likes Best

The interface is very simple and easy to navigate. Most of my transactions take 15-20 seconds. It's great when I need to search the inventory, because everything is on the same screen as the transaction, so there's no need to switch back and forth.

Likes Least

Sometimes, the transaction will freeze in the middle of a sale, which makes it awkward between the customer and me.

Recommendations

Upload all of the inventory! Other POS systems are too bulky or not very user-friendly, and newer apps like the card readers for iPhones and Androids are very incomplete and not suitable for larger operations.

 

from Fat Cat Wines
Specialty: Liquor store
Number of employees: 1 employee Employees number: 1 employee

Pretty cool, but lots of little bugs. They are very responsive to help.

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Likes Best

They are very responsive and available all the time.

Likes Least

Credit card processing can take too long, but it may be my modem. I am installing a new one today, so we will see if that fixes the problem. Mine is six years old.

Recommendations

Shop around and see if this one works for you. There may be less expensive systems out there.

 

from Gramercy Wine Cellars
Specialty: Liquor store
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Better every day

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Likes Best

I always get a contact person at Bindo if I need help. It saves time, space, and messy paperwork.

Likes Least

Initially, I got a lot of bad information about what I was buying. Even to this day, there are features on the software that make no sense to me or need to be implemented. I have no idea why some of these things are missing.

Recommendations

Don't discount the excellent customer service. You can't plan for every emergency but you can count on Bindo to help you through them.

 
 
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