OneStep by Business Control Systems is a powerful Point of Sale and distribution system designed to provide an affordable automation product for the Firearm industry that is simple to implement and easy to use. The OneStep system can be scaled to accommodate small, mid-market, and large retailers. In addition to fundamental retail functionality, very specific processes have been designed for firearm retailers and shooting ranges. The ATF compliant firearm tracking system forces specific compliance processes and generates the appropriate forms, eliminating many of the manual, labor-intensive Federal and State compliance procedures.
Since 1976, Business Control Systems has been involved in the software and POS market, watching the industry grow and changing and adapting with it. Eventually, their specialty became Point-of-Sale software, and they put a heavy focus on providing a comprehensive system that can adapt to any retailers specific needs and processes.
Unlike other POS software developers, Business Control Systems understands that not all businesses are alike, so not all software systems should be either. That's why they created OneStep. There is not a one-size-fits-all when it comes to retail, and Business Control Systems has created a flexible system to suit a variety of retail needs.
OneStep is best suited for smaller retail businesses specializing in guns and tactical gear, sporting goods, and tobacco. OneStep is a dependable, user-friendly, and complete Point of Sale system perfect for the firearm dealer seeking a reliable and fully compliant system designed for their unique needs.
Chris from American Firearm School
Specialty: Sporting goods
We have been using OneStep since 2006. OneStep is a easy to use and easy to learn. It accommodates all the needs of a Shooting Range and Firearm Retailer. From membership tracking through all the ATF reporting and form management, it has automated and eliminated the most complex of compliance processes that used to take an enormous number of man-hours. Aside from giving us the ability to easily comply, it provides us with a full range of reports on product performance and customer management (Purchasing and Receiving, Sales Analysis, Labeling and many other day to day tasks that used too much time).
At the moment, we are using QuickBooks for General Ledger and Accounts Payable. Although the integration between OneStep and QuickBooks is pretty good, I would prefer to have one product doing all functions. I do like QuickBooks, but I would not need it if OneStep would do it all.
Make certain that the product you are buying is current in technology and is not just presenting you with screens that you are impressed with. We did have another product but we realized very quickly that as technology changed, the database and language used to develop the product did not advance to keep up with new functionality. OneStep is written in Java and uses MS-SQL as its database, about as good of a technology product as you will find.
Kenny from KAP Guns
Specialty: Sporting goods
The product is very simple to use, but it accommodates some of the most complex functionality required by our industry. Business Control Systems has extensive industry expertise. The company doesn't just supply the software. We have significant accounting requirements, ATF audits and complex internal procedures. They helped us automate our State and Federal compliance, worked with our accountants to get our P&L set properly and have always responded when needed.
I would like it if I would not have to use QuickBooks for the General Ledger and Accounts Payable. The QuickBooks interface is good, but it forces us to work in another product for those aspects of our operation. My preference would be to have those features build into the OneStep product. The company is not willing to make a commitment to designing GL and AP modules into the product.
The primary concern for us was tracking firearms and memberships. Obviously, in our industry ATF and State compliance is of primary concern. Business Control Systems has done a great job to that end.
Kurtis from Creative Militia Plc
It's efficient and reliable but most of all Iove the interface.
There are no complaints from me or business partners.
Have patience; one must take time to review instructions.
Emad from Globe Wholesale
It is a well-organized product that accommodates every facet of a retail and distribution business. It is easy to use and very logically structured, making it easy for new employees to learn.
New additions to the product are very frequent. Although they may make sense for other businesses, they don't necessarily apply to us. The changes are added to our system regardless of being applicable to us.
Make sure the vendor knows your industry and has built things into the software directly accommodating what you do, not workarounds. That's what we love about the OneStep software.
Jim from Point Blank Range
Date: August 2013
We are an indoor range and gun store that has used One Step for several years. This is a very small company with limited support resources. The system works fine 98% of the time, but when you have lots of transactions, the 2% it doesn't is a major nightmare. There continues to be many bugs in the system that must be worked around.
It is not very stable and frequently has corrupted postings that make it impossible to rely upon for inventory and sales accounting postings without very careful review and reconciliation. Every monthly export of financial data since we started using the system has been out of balance due to corrupted postings, and must be reconciled and fixed. To add insult to injury, customer support is by the hour and you pay to have the "glitches" fixed, as everything is caused by issues outside of their control.
There were many promises of functionality that don't exist. I would urge anyone considering this system to look elsewhere. Any cost savings from buying this system will be used up in the first year in support charges alone. Not to mention the time your staff will spend reconciling and fixing corrupted postings.