Celerant Command Retail POS Software


 

Businesses across all industries will find Celerant Command Retail a strong resource for its comprehensive retail management tools. Celerant's solution will help different departments within your business track activity in real time.

The highly flexible POS system allows users to add customer information at any point during the transaction. Individual employee logins allow managers to limit cashier access while tracking hours worked through the built-in punch clock system. Celerant's inventory management application allows users to easily group several items into a single kit for sale, while the purchase planning application makes re-ordering additional stock as simple as opening a new screen.

One of Celerant's stand-out features is its robust e-commerce integration. The e-commerce tool syncs directly with the POS in your offline stores, eliminating the need to maintain two separate systems for order processing. The orders go directly to your database, even if items feature different prices online and offline.

Inventory management, supply chain management and warehouse management applications can be purchased as part of an integrated suite on top of the core POS software. These tools help businesses track inventory shipments, manage warehouse stock, and replenish products that are running low without disrupting the rest of the company process.

Celerant Command Retail is an on-premise Java-based software solution, and can be installed on computers running any operating system. Celerant has consistently ranked among the top 5 retail software vendors in the RIS Leaderboard and is a program we feel comfortable recommending to retailers looking for a full-featured, enterprise solution.

 

Celerant Command Retail - Main Screen - Alternate
 
  • Celerant Command Retail - Main Screen - Alternate
    Main Screen - Alternate
  • Celerant Command Retail - Main Screen
    Main Screen
  • Celerant Command Retail - Pay Screen
    Pay Screen
  • Celerant Command Retail - POS Screen
    POS Screen
  • Celerant Command Retail - Mobile Pay Screen
    Mobile Pay Screen
  • Celerant Command Retail - Example Website
    Example Website
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

9 Reviews of Celerant Command Retail

Showing 1-9 of 9

 

from Merz Apothecary / Smallflower.com
Specialty: Health & personal care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Handles stores, sites, mail order, amazon, wholesale and more.

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Likes Best

There are not many combined POS and web platforms that can truly do both well. Celerant does exactly that. We searched high and low before finding Celerant, so I know most of the other options out there, and they did not fit our needs. We wanted POS registers that were able to run locally in the event of internet outage, but otherwise were essentially real time. We needed a great web platform, a mail order web interface, and a very robust amazon integration. We have that and our business has flourished over the past 7 years because we've been able to focus on our core business rather than technical issues.

Likes Least

Any time that you have a large POS platform that handles all aspects of your business (we use QB for accounting, though) plus integrates with a custom web platform, you are going to have complexities that can take awhile to figure out. So I would say that you need to allow enough time and testing to get things working perfectly. But then again, if it weren't complex in this way, it wouldn't cover all of our needs. So it is the flipside of having a system that handles all of our channels and the enormous growth that we've had over the past 7 years that we've been using Celerant.

Recommendations

First off, if you have actual stores, in my opinion you want a system that operates on a local server, not a cloud based product that can flake out when customers have cash in hand in front of you. That was a huge factor for us. Celerant has created a browser based POS so you can use mobile devices, etc, and can operate "in the cloud" when needed, but anyone who has busy stores knows that you want something rock solid. The retailers in my area who have switched to Netsuite and other systems that are cloud based have been asking me if they can visit my stores to see how my system works. That is a bad sign. So do your research, and then make sure you visit at least one or two retailers giving heavy use to the system you are considering. Finally, once you have committed to a system, make sure you have the opportunity to do serious testing before you go live. Then commit the resources on your end to do that testing again and again and again. All of that time and energy will pay off in a much smoother launch.

 
 

from Crown
Specialty: Sporting goods
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Information, Information, Information

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Likes Best

Reporting and accessibility of information. Almost every search screen/list can be customized and exported to a variety of formats. There are plenty of pre-designed reports that cover most needs and you can create your own reports using Report Designer, Datamining or Data Warehousing.
Plenty of features for all - Operations, POS, Buying, CRM....Etc. I've worked with this product for 12 years and there are still options and features I haven't even tried yet.

Likes Least

Because there are so many pieces, it can take a little while to learn how everything works together. However that full knowledge set isn't necessary for most end users, they only need to know the portion that is pertinent to their job functions.

Recommendations

Because there are so many facets of the system, it is very important to get the proper training. Explain your business practices clearly to the trainer so they can train you on the processes/features that are the best fit for you.

 
 

from Shoe Gallery
Specialty: Footwear / shoes
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Tried–and–True

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Likes Best

We have four store and a website and we have been using Celerant for over 10 years now. I am on a build from 2013 that works just great for us and is very stably. Unlike another reviewers here, I find the core system and the web to be particularly integrated.

Likes Least

Of late, what I like least about this product has more to do with having to become "EMV compliant" than anything to do with Celerant.

Recommendations

Like any major investment, do your homework which if you are on this site you likely are already doing. Ask for demos and referrals from similar businesses as yours and even consider visiting a business and seeing the system live.

 
 

from Reno Guns & Range
Specialty: Guns & tactical gear
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Promises, Promises, Promises

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Likes Best

You can scan a customer's driver's license.

Likes Least

Doesn't work properly. We purchased an "Integrated system", but there's poor integration between Command, Stratus & Website. There are also lots of issues with the point of sale system. Stratus is in its infancy and it shows. Our staff and customers are frustrated with it. Celerant just cares about being paid and not about getting your system working properly. Our website should have launched 9 months ago... we're still waiting for them to get it working right before launching it. They have seriously affected our business in a negative way.

Recommendations

DON'T DO IT. There's a disconnect between sales and development and between Command and Stratus and Web development.

 
 

from Rally House
Specialty: Sporting goods
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Slight learning curve, easy to acclimate to after

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N/A

Likes Best

Celerant is a very good POS system that provided a quick and easy way to track sales and inventory when used correctly. Once I was used to it, I certainly enjoyed the ease of use of the system and the ability to network in our stores from around the country. I felt very comfortable with the system after about a week or so, which I felt was a good amount of time to get the hang of it.

Likes Least

It is slightly counter-intuitive when learning how to use the system. At times, it can be confusing why certain actions weren't as easy to un-do or go back. If certain items, such as one product being given two names in the system, aren't entered correctly, it can cause a good amount of confusion to figure out why you have extra shirts after ringing them in. To be fair, this issue probably only arose due to the items being entered wrong on our end.

Recommendations

If you are going to use Celerant, be sure to take the proper time to train employees and staff in using the system. It is a good system, but "winging it" is not an effective way to do things, which is how I felt I was trained.

 
 

from AmWINS Brokerage of GA
Specialty: Manufacturing & wholesale
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

I worked with this product for 1 year with Teavana in the retail store

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Likes Best

It was simple and easy to use - very self explanatory.

Likes Least

Sometimes the program would crash when trying to pull reports and wasn't multifunctional while performing transactions. It didn't have the capability to "think" (pull reports) and perform (conduct transactions) at the same time.

Recommendations

Be patient with the program while using and do not rush it along. Let it think at its own pace. Don't reinitiate the same command more than once - the command registered the first time.

 
 

from OSS
Specialty: Footwear / shoes
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Celerant Technology----Command Retail

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Likes Best

Command Retail is an innovative all in one system. Besides the point that it works as intended it is a relief to no longer have to work with API's to your ecommerce or Open To Buy or Accounting package. It is all in one place, using on DB.
I'm lucky to have used the product AND have worked for the vendor ( Customer Satisfaction ), the vendor is responsive and understanding, they know they do not have all the features that others may have, but they know the ones they have work.

Likes Least

With the flexibility of customizing the software for different verticals, it may take some time to get a stable release due to the fact that so many of their customers have taken the package and made it theirs. This is a blessing and a curse, but a good one either way since you can choose what you want this package to do without re-inventing the wheel.

Recommendations

Test, test, test
Use your own data, your own process, with the most important daily processes.
Be prepared to do things sometimes a little different than you used to, after all that is why you are looking for a new solution.

 
 

from Barney's Police Supplies
Specialty: Guns & tactical gear
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Celerant Command Retail

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Likes Best

Versatility, Ease of POS operation, most reports are run in Crystal format, therefore can be customized to fit our needs.

Likes Least

Too many suggested improvements requiring additional cost.

Recommendations

Get everything correct before you go live, leave nothing to chance or assume. In a large company that can be daunting task but it must be done.

 
 

from 2EFC
Specialty: Health & personal care
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Review of CCR

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Likes Best

Easy to use and good communication. Responsive when needing any sort of customer assistance.

Likes Least

Expensive and not the best features available. Processing is slow.

Recommendations

Be familiar with the platform and use it a lot before reviewing it.

 
 
 
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