Businesses across all industries will find Celerant Command Retail a strong resource for its comprehensive retail management tools. Celerant's solution will help different departments within your business track activity in real time.
The highly flexible POS system allows users to add customer information at any point during the transaction. Individual employee logins allow managers to limit cashier access while tracking hours worked through the built-in punch clock system. Celerant's inventory management application allows users to easily group several items into a single kit for sale, while the purchase planning application makes re-ordering additional stock as simple as opening a new screen.
One of Celerant's stand-out features is its robust e-commerce integration. The e-commerce tool syncs directly with the POS in your offline stores, eliminating the need to maintain two separate systems for order processing. The orders go directly to your database, even if items feature different prices online and offline.
Inventory management, supply chain management and warehouse management applications can be purchased as part of an integrated suite on top of the core POS software. These tools help businesses track inventory shipments, manage warehouse stock, and replenish products that are running low without disrupting the rest of the company process.
Celerant Command Retail is an on-premise Java-based software solution, and can be installed on computers running any operating system. Celerant has consistently ranked among the top 5 retail software vendors in the RIS Leaderboard and is a program we feel comfortable recommending to retailers looking for a full-featured, enterprise solution.
Anthony from Rally House
Specialty: Sporting goods
Portfolio size: 2 to 5 users
Celerant is a very good POS system that provided a quick and easy way to track sales and inventory when used correctly. Once I was used to it, I certainly enjoyed the ease of use of the system and the ability to network in our stores from around the country. I felt very comfortable with the system after about a week or so, which I felt was a good amount of time to get the hang of it.
It is slightly counter-intuitive when learning how to use the system. At times, it can be confusing why certain actions weren't as easy to un-do or go back. If certain items, such as one product being given two names in the system, aren't entered correctly, it can cause a good amount of confusion to figure out why you have extra shirts after ringing them in. To be fair, this issue probably only arose due to the items being entered wrong on our end.
If you are going to use Celerant, be sure to take the proper time to train employees and staff in using the system. It is a good system, but "winging it" is not an effective way to do things, which is how I felt I was trained.
Aja from AmWINS Brokerage of GA
Specialty: Manufacturing & wholesale
Portfolio size: 2 to 5 users
It was simple and easy to use - very self explanatory.
Sometimes the program would crash when trying to pull reports and wasn't multifunctional while performing transactions. It didn't have the capability to "think" (pull reports) and perform (conduct transactions) at the same time.
Be patient with the program while using and do not rush it along. Let it think at its own pace. Don't reinitiate the same command more than once - the command registered the first time.
Jose from OSS
Specialty: Footwear / shoes
Portfolio size: 6 to 10 users
Command Retail is an innovative all in one system. Besides the point that it works as intended it is a relief to no longer have to work with API's to your ecommerce or Open To Buy or Accounting package. It is all in one place, using on DB.
I'm lucky to have used the product AND have worked for the vendor ( Customer Satisfaction ), the vendor is responsive and understanding, they know they do not have all the features that others may have, but they know the ones they have work.
With the flexibility of customizing the software for different verticals, it may take some time to get a stable release due to the fact that so many of their customers have taken the package and made it theirs. This is a blessing and a curse, but a good one either way since you can choose what you want this package to do without re-inventing the wheel.
Test, test, test
Use your own data, your own process, with the most important daily processes.
Be prepared to do things sometimes a little different than you used to, after all that is why you are looking for a new solution.
Charles from Barney's Police Supplies
Specialty: Guns & tactical gear
Portfolio size: 21 to 50 users
Versatility, Ease of POS operation, most reports are run in Crystal format, therefore can be customized to fit our needs.
Too many suggested improvements requiring additional cost.
Get everything correct before you go live, leave nothing to chance or assume. In a large company that can be daunting task but it must be done.
James from 2EFC
Specialty: Health & personal care
Portfolio size: 11 to 20 users
Easy to use and good communication. Responsive when needing any sort of customer assistance.
Expensive and not the best features available. Processing is slow.
Be familiar with the platform and use it a lot before reviewing it.