Cybex Enterprise Retail Software


 

Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce.

The Cybex Enterprise Retail Suite focuses on information accessibility. This system allows users to manually and automatically input data, organize it as their business sees fit, and access this information from one central location. This software is ideal for mid-sized and enterprise level retail operations that are managed from one main headquarters location.

Users that wish to integrate web sales can do so with Cybex’s e-commerce integration. Cybex currently offers its Enterprise Retail Suite as an on-premise solution. The system is built on Microsoft .Net technology and runs on a Microsoft SQL server.

 

 

Cybex Enterprise Retail Suite - Cybex enterprise retail system
 
  • Cybex Enterprise Retail Suite - Cybex enterprise retail system
    Cybex enterprise retail system
  • Cybex Enterprise Retail Suite - Cybex business intelligence
    Cybex business intelligence
  • Cybex Enterprise Retail Suite - Cybex merchandise assortment plan
    Cybex merchandise assortment plan
  • Cybex Enterprise Retail Suite - Cybex customer relationship management
    Cybex customer relationship management
  • Cybex Enterprise Retail Suite - Cybex e-commerce
    Cybex e-commerce
  • Cybex Enterprise Retail Suite - Cybex point of sale
    Cybex point of sale
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10

11 Reviews of Cybex Enterprise Retail Suite

 

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Carolyn from John B. Malouf, Inc. dba Malouf's Fine Apparel
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Satisfaction The Key to SuCCess

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our retail business has been working with the Cybex POS systems for many years and have had great success with the experience. I highly recommend Cybex as a reliable source for record keeping. The support team that Cybex has on staff are all professional, prompt, and always have an answer for any questions that we have asked. Their response time is within 24 hours of every call. Cybex has tremendous reporting capabilities from the large corporation to the small mom and pop locations. The whole team at Cybex feels the customer is number one. They have planned for your success and your satisfaction using every facet of their company. You can not go wrong dealing with the team at Cybex.

Advice to Others

Buy Cybex, you will not regret spending the money. It is worth every penny that you spend.

 
 

Carson from Cudmore Group Inc
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

As Good As It Gets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been with Cybex for 13 years now. There are so many aspects that we really like. First off, the ease of use at the POS is very important. Training of staff takes mere minutes, everything works perfectly, so mistakes are almost nonexistent. When it comes to supporting, you are answered right away by someone who will handle whatever issue you have right then and there. No endlessly pushing buttons, no speaking to someone from another country, you get an experienced tech who knows what they are doing. It's a huge benefit, I can't stress that enough. We also appreciate the custom reporting functions. The system is reporting happy as it is, you can analyze so many things from so many areas, but if there's something specific you need, they build it for you. Stock integration is also fantastic. The system tells us what to replenish our stores with, tells us what stock to order from which company. Cybex has turned us into inventory experts without even trying. Integration into accounting is seamless and works perfectly. From my perspective, everyone in our organization loves Cybex, from the ownership on down to accounting, at the store level, at the warehouse level, we are as glad we chose Cybex now, as we first did 13 years ago.

Pros

Ease of use, accounting integration, custom reporting, being such a powerful system at such a great price point, and the best support you could ever ask for.

Cons

Assigned representative doesn't live in my hometown, so I can thank him personally.

Advice to Others

We went from 5 stores to 11 since starting with Cybex, and they were there every step of the way helping us with our growth. So whether you are a smaller operation, or a large multimillion dollar company, Cybex has the solutions you are looking for.

 
 
 
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