Some of the most prominent worldwide retailers rely on Aptos for retail management software. Aptos' solutions are used by American Eagle Outfitters, Zales, Zumiez, Aéropostale, Ann Taylor, and over 400 other leading retailers. This is a system for mid-sized and large global multi-store retailers.
This suite includes applications for point of sale, financials, business intelligence, CRM, warehouse management, loss prevention, merchandise planning, assortment planning, product lifecycle management, and cross-channel order management. The system also offers real-time updating of sales and inventory figures. All features are backed by Aptos professional services that service users in North America, Europe, Asia, and the Middle East. Aptos is also able to integrate with mobile and web stores via its mobile and e-commerce platforms.
Aptos is offered as on-premise or SaaS applications that are able to integrate with most third-party software applications. Aptos' SaaS option enables the software to be automatically updated and managed with less IT investment than other systems. Aptos provides software, hardware terminals, and technical support for its retail management software.
Danni from Stenson Physical Therapy
Specialty: Health & personal care
Employees number: 2-10 employees
Some of the billing portions of this software are very difficult to use. Plus they have decided to discontinue this product and will no longer be giving support.
Luis from Windsor
Specialty: Apparel & fashion
Employees number: 201-500 employees
Their service has been improving but still requires some work. As a Saas customer, they do take care of our stores when it comes with support.
- Saas support
- They fall behind deadlines at times
- Company is so big that departments always have a lack of communication with each other
Peter from SVN
Employees number: 501-1,000 employees
I paid someone to import my database into Aptos. Totally unusable.
Can't think of a thing
Way too complex. Requires paid add in's to do basic stuff.
John from ASG Group
The interface to finacials with auto replication. It's up to date with legislation.
The help desk is front end only. The expectation of self-installation is unreasonable.
Be aware that self install and train the trainer are expectations of Epicor. This places a load on future upgrades.
BoB from John Zedder, Inc.
Ease with which I am able to submit queries. They reply with great celerity.
The user interface is not ideal and is sometimes buggy. There are problems that take long to be resolved.
Do your research and select a vendor that best meets your business needs.
Esther from Marshall Retail Group
Implementation was great due to great customer support. They were very open to suggested modifications that help to enhance our performance. Several of our suggestions were added to the baser package.