ORDYX Standard Software


 

ORDYX Standard from ORDYX POS is a cloud-based solution designed for bars and restaurants. The program allows users to stay connected to their business from anywhere around the world and includes the flexibility to use their own existing equipment while staying updated with the latest software upgrades.

With ORDYX, users gain access to several types of analytics reports, including Security, Labor, Customer Loyalty, and Inventory Tracking. The system is able to integrate with several different third-party applications including QuickBooks, HotSchedules, OpenTable, and ADP and processes deliveries via Google Maps. Since the system is cloud-based, ORDYX is compatible on iOS devices, is scalable to enterprise-level operations, and allows managers to remotely make authorizations – including voids and comps – from anywhere.

 

 

ORDYX Standard - Main Login
 
  • ORDYX Standard - Main Login
    Main Login
  • ORDYX Standard - Menu and Inventory
    Menu and Inventory
  • ORDYX Standard - Backoffice Dashboard
    Backoffice Dashboard
  • ORDYX Standard - Google Maps Integration
    Google Maps Integration
  • ORDYX Standard - Ordering
    Ordering
  • ORDYX Standard - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

8 Reviews of ORDYX Standard

 

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Software Advice Reviews (1)
More Reviews (7)

Showing 1-1 of 1

Michelle from MO BURGER INC.
Specialty: Restaurant
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Don't go with Ordyx

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

System has major flaws in reporting and we acitvely seeking new POS system. In addition TERRIBLE customer service on all counts. Do not go with this company.

Pros

None.

Cons

Clunky interface, MAJOR reporting error, lack of customer service. In the face of these major issues we were not contacted by management and no effort was made to keep our business.

  Response: ORDYX POS, ORDYX POS

Date: May 2017

May 2017

 

Thank you for your review. Your feedback is very important to us as we always want our customers to have a great experience when using our system. We are sorry to hear your experience was inconsistent with what our customers typically are accustomed to and we will take into consideration your feedback for improvement. At Ordyx we work under the idea that we will never be done writing software. Ordyx is constantly evolving as is evidenced by the fact that our software is upgraded every two months. The upgrades include creative suggestions from our customers as well as innovative ideas generated by our staff. If you feel there is functionality missing in Ordyx or if you have a suggestion for a cool new feature, send us an email to suggestions@ordyx.com or click the Suggestions link in the Ordyx back office which you will find towards the top of the screen in every page. Suggestions sent via that email or the link will go directly to our Development Team who will promptly evaluate your request.

 
 
 
Showing 1-7 of 7

Ken from Dryburgh Abbey Hotel

March 2017

March 2017

Don't buy this software for a Hotel

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have just experienced 4 long months of frustration, poor communication and mis selling of Ordyx software for a busy hotel. Please don't buy this software it is a re hash of another system not up to date, not user friendly, no training given no 24/7 support, expensive, and bought software that simply does not meet the client needs .This software may be good for a restaurant or bar but for a hotel as they claim it simply doesn't work and charging to guests folio just does not exist. Also there is no contract signed between the parties and they appear to be happy to run a business on this premis hiding behind the fact that there is no contract so the client expectation cannot be met. The current president is a very poor communicator and this seems to infiltrate down the hierarchy of this organisation and I begin to wonder if he is actually in charge of this operation. If you are thinking of purchasing software form Ordyx I would advise against as will only be frustrating and plenty other software companies cheaper who can provide a more updated system. Please learn from our misfortune. I would positively rate this whole experience as a "0" but unfortunately I am unable to do so. I wonder if Ordyx will be quicker to respond to this review than they were are responding to our requests...I suspect they will. Well done you run highly positive, constructive and communicative organisation!

Advice to Others

Don't buy!

Source: Capterra
 

Corey from Specialty Beer Cellar
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Worst pos I've experienced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Absolute garbage pos system. Old GUI with no control on button layout. Slow touch screens. Web based is BAD, doesn't always update when you hit receive if theres a server error. Poor interface. Back office offers no support to do batch modifies and is VERY clunky to navigate and view items.

Pros

It doesn't crash your computer.

Cons

Everything else.

Advice to Others

Buy something else

Source: Capterra
 

Pradeep from Sangeetha Restaurants USA

January 2016

January 2016

Great starter software (3.5 stars). Need to improve UI. Need dynamic reporting.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros:
- Value for money.
- Simple and easy to understand. Easy to maintain.
- Helpful support team. Provides 1-1 support (over days) for critical issues.

Cons:
- Dated (UI & features). Whatever UI upgrades I've seen have been cosmetic.
- Not device agnostic (and I don't mean iOS; I mean devices within Apple); at least my version.
- No clear roadmap so don't know of coming upgrades/updates.
- No Voice-of-Customer input. I would like to know that holes in my workflow are being addressed. These are not bugs but things that fall through the cracks.

Source: Capterra
 

Thom from Creekside Alehouse and Grill

January 2016

January 2016

We have the Ordyx system in our bar and grill since July 2014.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our experience has bee favorable, for the most part. The product is good, Customer Service could be a bit better. Meaning responsive to requests for more flexibility in reporting and in setting up discounts and comps.

Source: Capterra
 

Anthony from Di Tullio's italain Market

January 2016

January 2016

frusterating at times and sometiems acceptable.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

iOS updates - that cause the software to fail - are crippling and become unacceptable when our customers can no longer process their transactions. A backup previous version would be a great option to revert to while the effects of the update are discovered. A numeric keypad needs to be the default keyboard when nembers need to be entered. The keyboard is very inefficient.

Source: Capterra
 

Rosane from Espeto Brazilian Steak House

January 2016

January 2016

Great Solution!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Easy to use, fast and with a very good tecnical support. We are using Ordyx for more than a year and it's our third system since we open 8 years ago. Is the easiest to handle and we could base the system in an Apple Mini what means no freezes or scares.

Source: Capterra
 

david from Funky Buddha Brewery

November 2015

November 2015

Rolling with the growing pains of new updates

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The biggest con has been working with the mobile devices. I take into consideration the new updates that take place and understand the growing pains. So it's not as much of a concern. Ordyx has been helpful and patience with a lot of our issues with the mobile devices so I thank you for that. The follow up calls are essential to maintaining a good working relationship...I thank you for that as well.

Source: Capterra