The EDGE Jewelry Store Software


 

The EDGE by Abbott & Shapiro is a comprehensive software system for independent jewelers with between one to five stores and up to 20 users. It offers industry-specific touches such as drop-down menus for selecting diamond clarity and jewelry chain types.

Inventory management is one of The EDGE's strongest applications. Bar code scanning and integration make it easy to add, manage and track products in your system and on your shelves.

Building up your customer relationships with The EDGE's robust marketing tools. The system can pull up clients' names based on name, location, anniversary date or other search fields. Create anniversary postcards and seasonal mailers customized with your clients' names and special dates.

The EDGE offers an integrated suite that includes point of sale, inventory management, customer management and e-commerce applications. The system interfaces with QuickBooks Pro for intuitive accounting. The software is built on the Microsoft .NET platform, and is installed directly on your computer system. The EDGE is backed by the largest tech support staff in the jewelry POS industry.

The EDGE currently serves nearly 2,000 stores nationwide. Abbott & Shapiro is a Microsoft Gold Certified Partner and was one of the first businesses to offer Windows 7-compatible software.

 

The EDGE - Main menu
 
  • The EDGE - Main menu
    Main menu
Supported Operating System(s):
Windows 8

6 Reviews of The EDGE

Showing 1-6 of 6

 

from Merrit Simpson Group at Keller Wiliams
Specialty: Other specialty retailer
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Good Basic system

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N/A

Likes Best

The ability to incorporate our idx software. It is actually easier than using the MLS

Likes Least

It really brands your company and not you as an individual. It tends to look very corporate and not personalized.

Recommendations

Insightly, does not brand you specifically but has a great system for reminders and tasks.

 
 

from Grunwald & Kiger Fine Jewelers
Specialty: Jewelry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Once you get it, you've got it!

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Functionality

Product Quality

Customer Support

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Likes Best

I like how it is organized, and the company is very helpful.

Likes Least

It would be nice to have access to past webinars for reference.

Recommendations

If you have very little or no computer experience, take a basic computer class!

 
 

from MMS
Specialty: Electronics & appliances
Number of employees: More than 1,001 employees Employees number: More than 1,001 employees

edge review 12/14

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Functionality

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Likes Best

Excellent customer/business support available all hours of the day/night, 24/7. They have a knowledgeable support staff.

Likes Least

Some of the product functions are not as clear as they can be. They are not intuitive. Understanding them takes increased effort.

Recommendations

In advance preparation for an evaluation would help with the quality of the assessment. Perhaps a team evaluation would provide better input.

 
 

from ups
Specialty: General merchandise
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

The Edge Review

Ease-of-use

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Likes Best

Easy to use and easy to work with. Very minimal training required.

Likes Least

The cost is a little on the high side but the value is good.

Recommendations

Shop the market and find the correct software for your business. Each offers a little something different and unique.

 
 

from student
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

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Likes Best

Easy to use. Saves me time and a lot of frustration that I experienced with other products.

Likes Least

Costs more than I'd like to spend. As a new establishment I need to save money where I can.

Recommendations

Using surveys is helpful. Giveaways draw users in. Similiar marketing to surveys are good too.

 
 

from Scott's Custom Jewelers
Specialty: Jewelry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

The Edge POS

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Likes Best

I like that it's intuitive; the categories make sense for both reporting and setting up.

Likes Least

The setup is very labor intensive, but it's worth it because in the end, you'll have your data exactly how you want it. I was unprepared with how many hours it would take to set it up for my stores.

Recommendations

Budget time for the setup and have patience! Also, implement The Edge slowly so that employees master each phase of the program.

 
 
 
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