Brilliant vs Wrike

RATING:

4.8

(22)

Brilliant has 22 reviews and a rating of 4.82 / 5 stars vs Wrike which has 2638 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (22)
4.3 (2638)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 13, 2024
June 14, 2024
Pros/Cons
  • Pros

  • He works within our budget and his recommendations are top notch. Our lawyers and summer associates have enjoyed the swag we've ordered through Brilliant with [sensitive content hidden] help.
  • The Preferred Gift option is such a simple way to send out swag without having to compile names, addresses, etc. Brilliant has been so easy to use and I can't recommend them enough.
  • Cons

  • Its often hard for me to find the history of my bulk sends within the app.
  • I know most of the issues we are having are not Brilliant's fault and they are doing what they can to get things where they need to go but this is a pain point for our company.
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  • Pros

  • Honestly, I love the color schemes. It makes it very easy to use because of bold colors.
  • It has a lot of integration options (e.g., create tasks from Outlook email -- which is quite nice).
  • Cons

  • What I really hated about Wrike is how user unfriendly it is.
  • The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos