Firm360 vs Jamku

RATING:

4.7

(125)

Firm360 has 125 reviews and a rating of 4.7 / 5 stars vs Jamku which has 36 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (125)
4.5 (36)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 21, 2024
October 11, 2023
Pros/Cons
  • Pros

  • We like that we can see at a glance on our dashboard what work we have assigned to us as it comes in and the appropriate staff check in the projects.
  • The staff are very helpful and always timely. The Invoice creation process was smooth and saved me a lot of time.
  • Cons

  • In viewing the project history, it is hard for me to follow the steps as the go from step to step.
  • Nothing that I've seen yet other than the pain of changing software.
Read all user reviews
  • Pros

  • The support team are always eager to resolve any issues we may run into. The fact that Jamku is always listening to customer input and building on their requirements to make you future-ready.
  • Highly supportive team for use/training. User Interface are excellent.
  • Cons

  • Billing and task linking with billed invoices are receptive to manipulation and inaccuracies.
  • Also such tasks if created are unable to delete even when no work done is updated for the same. This will lead to mess in master at a future date.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos