Adaptive vs AvidXchange

RATING:

5.0

(27)

Adaptive has 27 reviews and a rating of 4.96 / 5 stars vs AvidXchange which has 150 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (27)
4.5 (150)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 21, 2024
May 7, 2024
Pros/Cons
  • Pros

  • Our clients have been thrilled to see the detailed reporting that comes out of Adaptive which we can now easily send weekly along with their invoice.
  • The ability to customize our payment approvals have been a game changer and the cost-plus draw functionality have improved our cash flow significantly.
  • Cons

  • There is a lot of things coming up with future releases and it's hard to keep up with all the changes.
  • It makes me feel stupid for having done all of these things in the least productive way before we implemented Adaptive.
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  • Pros

  • The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.
  • Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
  • Cons

  • As far as we know, there is no way to change that default.
  • I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.
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Pricing Range
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Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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4 Recommendations
10 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos