About Alessa

Alessa is an anti-money laundering (AML) compliance software that helps businesses in banking, finance, insurance, retail and other industries streamline operations related to due diligence, sanctions screening and transaction monitoring. The procurement monitoring module enables organizations to use investigation and remediation tools to monitor transactions and block suspicious activities.

Alessa lets leaders track activities and transactions across corporate purchases and credit cards to detect anomalies, personal purchases, policy violations and other misuses. With the sanctions screening module, users can conduct on-demand, periodic, or real-time screening to evaluate and remediate risks. Additionally, the regulatory reporting tools enable regulators to ...


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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Alessa

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(9)

9

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

May 2020

Ashwini from Treasury board of Canada

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Cutting edge software

I have worked in Alessa for over five years. What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.

Pros

Ability to identify and take actions on the flaws or loop holes in the business process and further improve it.

Cons

Every software needs new features. The development team is constantly taking feedback and new user stories to improve the experience and usability.

Response from CaseWare RCM

Replied May 2020

Hi Ashwini, We appreciate the review! Understanding the customer's business process is an integral part of the process; thank you for highlighting it as a pro. Like any other software, there is always more features that we want to add. We very much depend on people like you to understand the requirements and prioritize their implementation. Thanks again!

June 2020

Christian from BildungsCentrum der Wirtschaft

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Saves a lot of manual working time due to automatic business processes!

Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues.

Pros

This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic.

Cons

Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process.

Reasons for Choosing Alessa

We needed a more standardized and automatic solution with regular and revision-proof controls.

Response from CaseWare RCM

Replied June 2020

Thank you for the detailed review, Christian! We appreciate learning how Alessa allowed you to automate some of your processes and saves time for your employees. It is also very interesting that Alessa allowed you to implement more controls and significantly improve your compliance and risk management for accounting and taxation issues. Thank you for being a customer and providing your perspective on how Alessa helps your organization!

May 2020

Gabriela from Dos Pinos

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

May 2020

Alessa

Alessa nos permite tener visibilidad de lo que está pasando en los procesos de negocio y poder aprender del comportamiento del negocio para realizar auditorías mejor enfocadas.

Pros

Lo que más valoramos de la solución que tenemos con Alessa es la automatización que logramos para monitorear controles de procesos de negocio y tener alertas cuando dichos controles tengan un comportamiento inusual.

Cons

El tema de estadísticas debe ser mejorado, la cantidad de datos que Alessa genera permite analizar patrones de comportamiento de las alertas que sin duda aportaría muchísimo valor a los usuarios de la herramienta.

Response from CaseWare RCM

Replied June 2020

!Gracias por su comentario Gabriela! Nos alegra saber que estas viendo los beneficios de la automatizacion de los procesos de negocio y que eso les permite aprender del comportamiento del negocio para realizar auditorias mejor enfocadas. Algunos de nuestros otros clientes tambien han conseguido los mismos resultados. Con respecto a tu necesidad de mas estadisticas y de mayor profundidad, un miembro de nuestro equipo te contactara para ver si los reportes con los que Alessa cuenta asi como la capacidad de crear otros personalizados utilizando SQL Server Reporting Services podria ayudarte a obtener los resultados deseados. Tambien tenemos nuevas capacidades para generar visualizaciones y tableros de control directamente desde los datos almacenados en Alessa que podrian interesarte. !Gracias de nuevo!

May 2020

Rory from Symptai Consulting Limited

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

May 2020

Alessa as a Continuous Monitoring Solution

Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing Anti-Money Laundering solution. The tool looks to adapt to the many changes across different regulations and they have a team that are committed to serve the customer's needs.

Pros

In the software it allows you develop monitoring processes fully customizable to your needs. It is data-driven and contains capabilities for creating an automated ETL as well as workflow management for handling various scenarios.

Cons

The software does require quite a bit of set up and consultation prior to initial use, this is necessary for the customized experience.

Response from CaseWare RCM

Replied May 2020

Hi Rory, Thank you for the feedback! Being a highly configurable, data-driven software is a must for Alessa since we work with so many types of financial institutions and corporations. Thank you for acknowledging it as a strength of our solution. You are right in that the solution does require set up and consultation prior to initial use. But like you said, that is necessary in order to get a solution that is customized to a customer's needs. Rory, we appreciate your feedback and we look forward to continuing to work with you.

May 2020

Nelson from Banco Nacional de Costa Rica

Company Size: 5,001-10,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Excelente Opción Alexa

Nos ha permitido dar seguimiento y llevar tiempos en cada fase del proceso, lo que nos permite mejorar la oportunidad y calidad de lo que hacemos.

Pros

Permite un seguimiento al flujo del proceso, cuanta con elementos gráficos que facilitan la toma de decisiones y facilita la operativa de forma organizada.

Cons

La utilización de los procesos de envió y recepción de las alertas por medio de correo electrónico institucional.

Reasons for Choosing Alessa

Cumplía con las necesidades de la organización, por el precio y se adaptada perfecto con el motor de base de datos ya existente.

Response from CaseWare RCM

Replied June 2020

!Gracias por el comentario Nelson! Nos alegra escuchar que Alessa les ha ayudado a automatizar los procesos de negocio, a facilitar la toma de decisiones y a mejorar las operaciones. Al parecer esta teniendo un problema para conectarse a su servidor de correo. Dado que hemos podido establecer conexion con servidores de correo en otras organizaciones, creemos que podria tratarse de un problema local. Nuestro equipo le contactara para determinar si podemos ayudarle a diagnosticar la causa. !Gracias de nuevo!