Ambivo

RATING:

4.9

(8)
Overview

About Ambivo

Ambivo is a cloud-based customer relationship management software that helps businesses automate lead capture, send appointment reminders, import contact lists, and more on a unified platform. Key features include task allocation, customer engagement, and social media integration. The tool lets users view shipments, new subscribers, and revenue details on a centralized dashboard. Managers can gain real-time insights into the team's performance via auto-generated reports.

Ambivo Pricing

Free trial: 

Not Available

Free version: 

Not Available

Ambivo dashboard

Ambivo Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Ambivo

8 Reviews

Joe

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Ambivo made my real estate brokerage easy to run!

PROS

It is a simple and user-friendly platform that offers all the features I need to run a business. I can keep track of leads, contacts and any companies I work with and they do a great job at keeping things organized and separated compared to most CRM.

CONS

Nothing stands out that I don't like as it has helped my business operations.

Reasons for switching to Ambivo

Ambivo is much more affordable and much more easy to use.

Rachel

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Ambivo Is My Amigo

PROS

As someone trying my best to keep up with how fast technology is progressing, but by no means a computer expert, I was relieved to find Ambivo. Ambivo has been helpful to our company since it is a CRM created with the user in mind. So often technology can feel complicated and CRM functions can seem difficult to understand but this is a straightforward CRM that anyone can learn and master very quickly. The organization and streamlined functions are designed to keep leads and clients organized and track their progress through marketing and analytics. These simple tools are helpful to keep our team organized and accountable and provide intuitive and simple lead-tracking systems during the generation and subsequent life of each lead and client. The customer life cycle is tracked from start to finish and tools are provided to easily reference the analytics over time. Using Ambivo is like having a part-time assistant for our company. It helps to keep our company organized and focused and leaves our sales team with more time to do what they love which is meeting new clients and making sales!

CONS

Ambivo doesn't have some of the generic bells and whistles of some larger CRM companies but in my opinion that can be a pro as well. The features it does have are tailored for the individual companies that subscribe to use it.

Vendor Response

Rachel, Thank you for your feedback, we are glad to hear how helpful Ambivo has been for your business!

Replied January 2024

Lauren

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Lauren’s review

PROS

The ease and simplicity. Easy to navigate

CONS

Seeing other agents clients/company leads. I’d only like to see my own info whenever I log in instead of having to select my name

Vendor Response

Lauren, Thank you so much for your review! In regards to seeing company leads you will only see other leads if they are in the "Open" status. Reason for this is if the lead is not claimed and status changed it allows sales agents to reach out if there is no update or contact with the lead.

Replied January 2024

Courtney

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Can't Function Without It!

Easy to use and easy to customize. Its helps run daily business.

PROS

All the task work well together and are needed to keep our business running smoothly. We honestly couldn't do what we do without it!

CONS

I think there are still a few kinks that need to be worked out, but overall the product works really well.

Vendor Response

Courtney, Thank you for your review, we are glad that it has been such a huge help to run your business. We know how important having a system in place is for a business and we are glad to hear you have been using our software and can't live without it.

Replied January 2024

Emma

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Great and helpful CRM system - 10/10 would recommend!

PROS

I like that I can keep track of who I've been in contact with, who has converted into a customer, and that I can log information into my client's profile.

CONS

Sometimes it feels like duplicate leads are not caught if they have the same number and name but different email.

Sara

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Experience with Ambivo

PROS

This a great platform that has helped with my daily tasks at work.

CONS

The search tool could be improved to find clients within the database.

Vendor Response

Sara, thank you for your review and feedback! We are happy to hear how helpful Ambivo is for your work! We will continue to improve our system and will provide an update once the search bar issue is resolved.

Replied January 2024

Amanda

Building Materials, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Ambivo is Awesome!

Great, not many issues. The app is not as functional as the web browser, but as to be expected.

PROS

I love how user-friendly Ambivo is easy to understand and use.

CONS

Nothing in particular. It is just simple. I could see someone not liking that, but I like it.

Vendor Response

Amanda, Thank you for your review and glad to hear it has helped you run your business.

Replied January 2024

Sarah

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Amazing Software!

Has been very helpful and user friendly in my real estate career

PROS

Easy to use! Helpful system to see what prospects are looking for

CONS

Would love a way to time out next reach outs to potential prospects in an easy to find location

8 Reviews