AssetTiger vs DEAR Systems

AssetTiger has 178 reviews and a rating of 4.67 / 5 stars vs DEAR Systems which has 283 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.67 / 5 (178)
4.32 / 5 (283)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 8, 2022
June 23, 2022
Pros/Cons
  • Pros

  • With the number of tags we've purchased in the last couple of years, we have yet to pay for Asset Tiger. Customer service is very respective to suggestions and quick to respond.
  • The ease of set up from the ground up. We did not have any asset tracking prior to finding this software and it has been great.
  • Cons

  • Also having to close with an X the product updated it awful. It should go away not linger there.
  • It's a pain to locate my items. I can completely fill out everything in my columns and nothing appears in my search.
  • Pros

  • Some of the features I enjoy the most about Dear, is the ease of use, and how everything is simply laid out, and easy to understand.
  • Good value for money and with very powerful feature including Job cards, inventory added to the jobs, very good integration with Xero.
  • Cons

  • The one thing we have trouble with is that it seems to troubleshoot every few months and stops synching our orders which we only notice a few days later.
  • Many times they push out updates to the system which cause problems with operations and integrations.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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