BigTime vs Wave

RATING:

4.6

(636)

BigTime has 636 reviews and a rating of 4.57 / 5 stars vs Wave which has 1579 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (636)
4.4 (1579)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 24, 2024
April 26, 2024
Pros/Cons
  • Pros

  • This is a great mobile timesheet app. It tracks every hour spent on a project and helps to track everything that each person is doing.
  • The fact that the staff genuinely cares and believes in the product is what I like best.
  • Cons

  • It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name.
  • This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB.
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  • Pros

  • Accounting by Wave is super easy to navigate and use. It helps with bookkeeping and makes my job a little easier.
  • It is so super easy to use, integrates with my Stripe account so clients can easily pay by credit card and even better - it's free.
  • Cons

  • The customer service is useless. They say the transaction issue is due to their third party and that they have no control over this.
  • It sometimes would get messed up. Transactions were doubled and it wasn’t always in sync with my accounts which made my accountant nervous.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos