BLUIQ

RATING:

4.7

(7)
Overview

About BLUIQ

Founded in 2013, BluLogix is the only billing solution provider that refines a business’s complex billing operations into a single process. Our one-of-a-kind, data-driven approach coalesces your business’s disparate information sources, allowing you to transform data into revenue and stay competitive in the digital economy. Our platform truly enables growth for your business. We give you the power to automate your processes, providing you with the real flexibility you need to scale. With BluLogix’s platform, you have the ability to reconcile gaps, increase profit margins, increase profitability, plug cost leaks, and address issues such as unbilled items — all easily managed within the platform. BluLogix creates a partnership with each of our customers. We strive to un...
BLUIQ dashboard

BLUIQ Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for BLUIQ

5 Reviews

Jeff

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed July 2015

We've been very pleased with the service and extremely pleased with the support we've recieved.

It took us a little longer than anticipated to get up and running; but, the BluLogix team was there with us, all the way through the process. In fact, they're still supporting us on an ongoing basis (as needed). They're very supportive and eager to help us succeed. So far, we're only taking advantage of the Telecom Billing aspect of their service; however, there are several additional capabilities and I'm looking forward to taking advantage of those. The flexibility and breadth of capabilities can make it a little daunting to try to figure it all out and is slightly challenging to understand how (and why) to set everything up. The good news is that their demo site allows for exploration and experimentation, without affecting the production system.

Vendor Response

Jeff, thanks for the review. - Tim

Replied July 2015

William

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

TopTel USA Billing

Pros- Great staff from top to bottom. Jeff, Asaki, and Sarika are the best and respond to emails and phone calls quickly. Cons- The ability to have the same email address for one customer with multiple locations being billed. One of my customers has 3 locations and I set one up as a parent and the other two as child accounts. Unfortunately, the system will not allow the same email address for all 3 locations. The use of other 3rd parties. Overall great company and system and highly recommended by AT&T/TopTel USA.

Vendor Response

William thanks for your support for BluLogix and our very talented staff. Your kind words are appreciated by all.

Replied September 2015

Thomas

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed July 2015

Great management tools for better control of our billing and revenue.

Cons: -It was a little difficult during the set up period. -International call rating was not explained up front. Pros: -They were very responsive to set-up issues and corrected them appropriately. -Their final product is excellent.

Vendor Response

Thomas, thanks for the review. -Tim

Replied July 2015

Bob

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2015

We are currently using full package for billing and taxes

Customer Service(Sarika) has been extremely helpful in getting our company to run with no problems in billing and coordinating with our vendor to get CDR information. Ant questions that we have asked she has responded quickly.

Vendor Response

Bob, thanks for the review - Tim

Replied July 2015

Ben

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2015

Exceeds Expectations

My operations manager mentioned in out staff meeting yesterday, "the more I use BluLogix, the more impressed I am...most of all, the support has been unbelievable". This has proven to be a good decision and partnership for our business.

5 Reviews