Buildium

RATING:

4.5

(2025)

About Buildium

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you.

Buildium Pricing

Plans start at just $50/month.

Starting price: 

$55.00 per month

Free trial: 

Available

Free version: 

Not Available

Buildium Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Buildium

1 - 5 of 340 Reviews

Anonymous

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

The Best PM Software Solution

User Profile

Rick

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

We deferred the decision to adopt Buildium for 10 years too long

Our biggest challenge was gathering all of our data as it was stored in numerous systems. Buildium's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year.

PROS

We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of Buildium. Their automation has saved us so much time and money.

CONS

Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier

Reason for choosing Buildium

It was the best fit

Reasons for switching to Buildium

We were so fragmented, although we still kept Rentec Direct for Off Market Listings

Kolton

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Great product with incredible customer service

Overall, the service has well exceeded my expectations!

PROS

The customer service is one of the best parts of Buildium.

CONS

There is no way to track effectively the unit turnover process

Reason for choosing Buildium

Buildium had no minimum amount of units required so it was the best option when starting out with less than 50 units in the portfolio.

Jackie

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed September 2022

Customer service used to be great.

While using the mass email function to send owner reports I've had multiple issues with the system not recognizing owner email addresses. I've called customer service and emailed and still have no resolution. The first 1 1/2 I was with Buildium were fantastic. Customer service was helpful and always had the right answer. About a year ago something changed and calls to customer service no longer produce results. I'm considering switching to a new program.

PROS

I like the ease of use, little training is needed to make full use of the system.

CONS

The owner portal isn't as easy to use as expected.

Reason for choosing Buildium

Buildium offered a better price and the features were adequate.

Reasons for switching to Buildium

Simplifyem didn't have all the features needed to efficiently run my business. Their customer service hours were 9 am to 5 pm PST, I'm located in Indiana which is EST and means that their customer service hours are 12 pm to 8 pm.

Vendor Response

Hi Jackie, Thank you for your review. We are always working to invest in the software and the people that support it. Stay tuned! - Charlie W

Replied September 2022

Brad

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A robust operations platform that saves time and money

Great! Customer service has always been helpful, and the tool is very stable.

PROS

Rent tracking and customizable late fee policies, leasing/advertising tools, renewal countdowns, and work orders are among my favorite tools within Buidium.

CONS

The reporting features (especially ePay reports to reconcile credit card transaction costs on a per-property basis) are not 100% clear or intuitive. I would like to see some community best practices for various reports.

Reason for choosing Buildium

Product functionality, user experience design, and pricing.

Vendor Response

Looks like Buildium has been a big help to your business, and it's great to see! As for reports best practices, you should check out the Blog page on Buildium.com. You'll find a whole host of posts that may have just the information you're looking for! Thanks for your review, Brad!

Replied November 2023