Church Windows vs Clio
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.9 / 5
4.6 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.1 / 5
4.5 / 5
Last Review Written
October 23, 2023
September 7, 2024
Pros/Cons
Pros
- Great reports, corrections made easy, very relevant to church's needs, love the Payroll module, budgeting is very helpful, it's very comprehensive - love that it fits all my church's needs.
- The thing we have been most impressed with is the Customer Support we receive. They are very responsive and they always go above and beyond to make sure we are satisfied with the product and support.
- They listen to their customers and try to improve. I think it is pretty user friendly and their training seminars/webinars are excellent.
Cons
- The newest membership update created a problem with several families having one person whose information is lost and it is not allowing the information to be re-entered.
- When I miss a step it becomes very frustrating to finish a task and then find where my mistake was made.
- The only bad part is, if you don't know how to use it. It does take a second or two to get use to using.
Pros
- A solid A. The dashboard provides everything I need and after a few trips through the functions I use, they became second nature. Most important is the superb customer service.
- He dedicated the time and attention to hear our needs and we are grateful for his help.
- I am very pleased with Clio and what it has done for our office. Like I mentioned above, Clio has stream lined our workflow in our office to ensure better use of time and retention of documentation.
Cons
- Clio then relies on its customers to "trouble shoot" the new problems, even when they can duplicate the problem on their end. This shows a complete lack of respect for the customer's time.
- You will never be able to speak with a supervisor. I was extremely displeased with the service and tried cancelling the service a few days after, and they refused to give me a refund.
- Clio support confirmed that there is no way to stop this function. The search functions are terrible.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
258 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
