DEAR Systems

DEAR Systems vs Pipefy

4.32

(292)

DEAR Systems has 292 reviews and a rating of 4.32 / 5 stars vs Pipefy which has 276 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.32 / 5 (292)
4.63 / 5 (276)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 11, 2022
August 16, 2022
Pros/Cons
  • Pros

  • Some of the features I enjoy the most about Dear, is the ease of use, and how everything is simply laid out, and easy to understand.
  • Good value for money and with very powerful feature including Job cards, inventory added to the jobs, very good integration with Xero.
  • Cons

  • The one thing we have trouble with is that it seems to troubleshoot every few months and stops synching our orders which we only notice a few days later.
  • Many times they push out updates to the system which cause problems with operations and integrations.
  • Pros

  • The UI is great, services team was very helpful. Automation is a great feature as well as the reporting capabilities and email triggers.
  • It helps me organize my processes and my day by day; It's easy to use; let you customize everything; Changed completely my daily routine for the best.
  • Cons

  • The only negative point I think is the price of the product.
  • The basic e-mail adress to send e-mails from Pipe is very unreliable and often goes to Spam.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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