Pipefy

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FrontRunners 2020

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About Pipefy

Pipefy is an onboarding software that helps HR teams reduce the need for data entry and manual processes. This solution helps teams automate activities such as collecting new employee information, sending welcome emails, updating core HR systems, and completing handoffs to IT and Finance teams. With Pipefy, businesses can ensure that HR teams are being efficient, completing all necessary steps, and providing a consistent new employee experience with streamlined communication. Pricing for Pipefy is on a monthly subscription basis. Support is offered via live chat, videos, tutorials, and an online help center. ...

Pipefy Pricing

Small teams: free - recommended for up to 5 users Professional: $12/user/month - recommended for 5 - 10 users Business: $22/user/month - recommended for 10 - 50 users Enterprise: recommended for over 50 users - contact Pipefy for pricing information

Starting price: 

$18.00 per month

Free trial: 

Available

Free version: 

Available

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Pipefy User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 263 reviews

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Fabrício Yutaka

UniVirtua

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed November 2019

Pipefy or Trello?

Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes. Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

Pros

That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy. Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.

Cons

Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.

Reasons for choosing Pipefy

Trello is completely flexible. Pipefy gives flexibility and control in the right balance.

STEPHEN

CARS45 NIGERIA LIMITED

Verified reviewer

Company size: 201-500 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed December 2020

MY EXPERIENCE WITH PIPEFY

* Pipefy offers easy communication between sales operation process. * It has perfect for data storage for a very long period of time unlike the previous software we used. * It is highly easy and fast to learn, this makes it beginner friendly * It can be easily adjusted/modified to accommodate new sales operation process unlike the previous software we used *It has a very high speed of communication and processing information * Its feedback channel is easy and responses are fast and helpful in solving problems encountered when using the software

Pros

* The filter options on pipefy makes it easy to search and track any sales process * The workflow makes it possible to easily choose any stage and track sales operation processes * It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations

Cons

I noticed there are no demonstration videos/picturess for beginners. Adding demonstration pictures/videos will help new users have a better understanding of the range of services and amazing features offered by pipefy Also, pipefy lack to ability to serve as a communication tool between employees like Slack. For instance, employees can't have personal communication using pipefy, slack offers this feature

Luciano Augusto

Universidade presbiteriana Mackenzie

Verified reviewer

Company size: 501-1,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Good product

so far I feel good about using the software. but I believe that the amount charged when paying bank slips via credit card is exaggerated

Pros

the usability of the software is very good and helps to solve purchasing problems.

Cons

the promotions offered by the software as well as the price charged and are according to my needs

Ricardo

Simpli Inc

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

1

Customer support

5

Functionality

2

Reviewed January 2021

Bugs, lack of features

I used to love Pipefy. Now I almost hate it. I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs. It did not go well for me. I requested some features; they added me to a 'partnership program'. The partnership program transforms you into a Pipefy salesperson. I had a person to 'take care of me' - this is, request me to make sales, putting pressure on me to sell Pipefy to my customers. It was the worse experience I ever had in a partnership in my professional life. I wanted features, and now I'm a Pipefy salesman? They advertise features that you can't find. I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports. My rating of this product went from a 10 to a 2 in less than a year.

Pros

- Kanban with custom fields / rules - Email automation with easy to build templates -

Cons

- We find bugs all the times. We had a major migration to pipefy that was cancelled due to 2 critical bugs. They were fixed 6 months after we reported it. - It misses basic features. PDF builder sucks. Reports are almost useless. - Sales team lies to sell.

Reasons for choosing Pipefy

Because the sales team lied to me telling me they had a feature that they didn't actually have.

Celso

DSV

Verified reviewer

Company size: 10,000+ employees

Industry: Logistics and Supply Chain

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

3

Customer support

4

Functionality

4

Reviewed February 2021

Pipefy é uma ferramenta interessante para ajudar as equipes Finance

Até o momento a experiência é satisfatória e está suprindo as necessidades da empresa. Em 6 meses de uso do Pipefy nossa diretoria já iniciou o processos de implementação em outros 3 setores da empresa, isso por que a ferramente mostra uma habilidade diferenciada de automação e personalização.

Pros

O software é bastante estável isso nos dá um sentimento de segurança. Além disso ele tem muitas funções que facilitam a vida de um empresa pequena até uma empresa de médio e até mesmo grande porte. Isso por que o Pipefy permite a customização de organização dos seus paineis e formulários.

Cons

A parte de configuração é uma parte um tanto chata por ela é demorada. O que as vezes pode incomodar os usuários é a necessidade de ficar atualizando os pipes com uma certa frequência.

Reasons for choosing Pipefy

Diantes das alternativas o Pipefy era a ferramente mais próxima do que a empresa buscava que eram fácil automação e fácil análise.

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