About Fidesic

Fidesic is an integrated solution designed to help businesses manage accounts receivable and accounts payable tasks while reducing the need for manual, paper-based processes. It is suitable for small to medium-sized businesses who use Microsoft Dynamics GP, QuickBooks, or QuickBooks Online. This solution is compatible with mobile devices. 

With Fidesic, invoices can be automatically routed and approved from any device and location. After approval, invoices can be integrated directly with existing ERP systems. Other Fidesic features include customized customer portals, automated reminder messages, electronic payment receipts, auto-charge options, data capture, bank reconciliation, audit trails, billing and invoicing, plus more. 

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

12 Reviews of Fidesic

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

June 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2020

Your company NEEDS Fidesic!

Pros

Fidesic was so easy to implement into what we were always using s a company! I love how easy it is to use and teach others to use.

Cons

I haven't had many difficulties at all. I think Fidesic is very organized and user friendly.

Response from Enliven Software

Replied January 2021

We greatly appreciate the wonderful review! Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management

June 2020

Tierney from Modern Luxury

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

Big improvement

Great. No issues to date

Pros

It helps us better track and lock down expenses for our company. We use it for both external A/P and internal reimbursements.

Cons

Just took some time to get used to, like anything new

Reasons for Switching to Fidesic

We didn't have as much control or insight to expenses as we wanted. Fidesic also incorporated better with other software we use.

Response from Enliven Software

Replied January 2021

Hi Tierney, We really appreciate you taking the time to review and provide such valuable feedback. We're so glad that you enjoy using Fidesic. Thank you for placing your trust with us and utilizing our solution. If there's anything else we can do to help, please let us know! Best, Management

May 2020

ASHLEY from IMAGING HEALTHCARE SPECIALIST

Company Size: 201-500 employees

Industry: Medical Devices

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2020

Neutral

Pros

Having to approve PO electronically instead of manually.

Cons

Not user friendly. Sometimes it too hard to find POs to reference later.

Response from Enliven Software

Replied January 2021

Hello Ashley, We really appreciate you taking the time to review! We have found your feedback to be very valuable. Please visit our website to live chat with our support team if you encounter any issues. We will do our best to address and resolve any problems you may have. Our team is happy to be of any assistance! Best, Management

April 2020

Renae from Modern Luxury

Company Size: 201-500 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Amazing People-Amazing Company

I have enjoyed FIDESIC and all tech support. They really try their best to be efficient and helpful and in my opinion they go over and beyond in doing so. Its much appreciated!!

Pros

Being able to see everything on one screen as far as invoice, history, etc is a big plus from the older version. Its easy to use and manage.

Cons

I feel that having a vendor request option in place where employees can enter all the vendor info and request a new vendor instead of requesting through email.

Response from Enliven Software

Replied January 2021

Hi Renae, We really appreciate you taking the time to review and provide such valuable feedback. We're so glad that you enjoy using Fidesic. Please let us know if you need any further assistance - our team is here to help. You can visit our website to live chat with our support team and we will do our best to resolve any issues you may have! Best, Management

May 2020

Alexandra from Denver Transit Operators

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

May 2020

Helpful but Reporting can use work

Pros

The software is easy to use. When I go into the system, I can easily find the outstanding invoices that I have to approve. When I need to void an invoice, it's usually because I question some of the charges, the system lets me add a message to my "void" which is helpful to the person reviewing the invoices.

Cons

Reporting. I do not like that I can not run a report strictly for the invoices under my own group. As the HR manager, I have access to all invoices, but do not necessarily need to see all invoices. Yes I am able to sort the report to view only those invoices I need, but it would be great to run a report with only those for my group.

Response from Enliven Software

Replied January 2021

Hi Alexandra, We really appreciate you taking the time to review. We're so glad that you find Fidesic easy to use and helpful for your business. Please visit our website to live chat with our support team if you encounter any issues! We will do our best to address and resolve any problems you may have. We appreciate your valuable feedback! Best, Management