Fraxion

RATING:

4.35

(54)

About Fraxion

Fraxion provides complete spend management solutions for purchase requisition-to-PO, expense and approval management, AP workflow management and spend analysis. The solution enables mobile purchase requisition-to-purchase order functionality with advanced approval routing, quoting, invoice approval and 2 or 3-way matching capabilities. Configure your company policies and actively manage compliance. Fraxion’s advanced analytics enable spend analytics with reporting power and insights. Get visibility into budgets at decision points and quantify the level of risk in requests before incurring any costs. Manage supplier take-on and ensure that all spend occurs with approved suppliers. Leverage your data to negotiate more favorable terms and discounts. Fraxion PunchOut en...

Fraxion Pricing

Per user pricing model. Contact Fraxion for detailed pricing information.

Free trial: 

Available

Free version: 

Not Available

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Fraxion Reviews

Overall Rating

4.35

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Fraxion

1 - 5 of 54 Reviews

User Profile

Jared

Verified reviewer

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Could not be happier with this software.

PROS

Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.

CONS

We are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.

Igsaan

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Fraxion Spend review

The experience if good.

PROS

Easy of use. Easy to navigate. Access the system anywhere including on your mobile phone.

CONS

Challenge with approval work flows and insolate them per module. Procurement policy cannot be mirrored in the system.

Reason for choosing Fraxion

Because Fraxion had the modules that the Scheme required.

James

Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Requisition procedure and process

It is a great Organization to work with, the people are wonderful and very supportive to your needs.

PROS

The ease of use for the technical Staff, and the ability to configure approval paths.

CONS

There were no issues with the software or the support from the Fraxion Teams

Reason for choosing Fraxion

Ease of use

David

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2020

Prestige Cosmetics

Faster processing times, less time spent in the Finance department on processing and capturing, correct approvals are in place. Negative experiences with regards to integration into our existing setup, implementation team was not very clued up on the integration, lack of communication and understanding of setup and implementation, no project manager or project management skills displayed

PROS

It is easy to use, with the cloud based version it is accessible from anywhere, and quite customisable on the user front with regards to approvals and workflows. Great data and document store

CONS

Integration and setup was extremely difficult, it did not integrate well into our existing setup, limitations on user rights in terms of reports, reporting could use alot of work to improve and add more value

Reason for choosing Fraxion

There were no other alternatives that we explored.

Vendor Response

Thank you for your review, David. As we are committed to continually improving our product and processes, your feedback is much appreciated. We're glad that you find the product easy to use and that you're enjoying the accessibility that a cloud solution brings. It's great to hear your comments on the customizable user front end and the data and document digitization benefits you're seeing. We've heard the requests for improved reporting and are pleased to inform you that we will be releasing a new BI platform shortly. We're certain it will address your requirements with advanced analytics, dashboard views, and actionable insights. One of our consultants will contact you to provide more details as soon as it is available. We understand your concerns around integration challenges. As a fully cloud deployed solution, we constantly strive to find better and more cost-effective means of integrating into legacy on-premise accounting solutions to ensure a seamless user experience.

Replied July 2020

Steve

Entertainment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Excellent Requisition Solution

Prior to implementing this software, we used a manual paper request system which was very inefficient and difficult to keep organized. This software has been a huge improvement over our previous system and has greatly enhanced the efficiency of our process.

PROS

It is easy to use for our Accounting department and end users. It provides all of the custom routing and request setup options that we need for our approval process.

CONS

There are occasional issues with the system that we have to reach out to support about. The support team is very timely, however, which makes solving the issues quick and easy.

Reason for choosing Fraxion

We looked at multiple other products but chose Fraxion because it had the strongest requisition ability. The others were great on the approval workflow side but none of them compared to Fraxion's requisition ability.

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