1 million+ businesses helped. Get advice
Get Free Advice
FreshBooks vs Invoice2go
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.3 / 5
4 / 5
Customer Support
4.4 / 5
4.2 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
March 9, 2025
March 5, 2025
Pros/Cons
Pros
- What I love most is the standby customer service– it's really been helpful and effective.
- I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information.
- The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.
Cons
- I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
- There are a few features missing in the software compared to the other softwares.
Pros
- We were very hopeful that this would be a great overall solution for our invoice and billing.
- I like the simplicity, the ability to customize and their customer service is very responsive.
- Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of.
Cons
- The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price.
- Tough to update and make changes to clients creates multiple entries not templates to work off of. Arrangement of past invoices seems odd.
- There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
