FreshBooks vs ProcurementExpress.com
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.8 / 5
Value for Money
4.3 / 5
4.6 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
October 1, 2024
September 27, 2024
Pros/Cons
Pros
- What I love most is the standby customer service– it's really been helpful and effective.
- I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information.
- The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.
Cons
- I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
- There are a few features missing in the software compared to the other softwares.
Pros
- The system has a clean interface, is user friendly, flexible, and does everything it promises for a good price.
- We are new to the software, but the staff is easy to reach (via email or chat) and the support is great. We synchronize into QBO and it is working beautifully.
- It is easy to use and straightforward to navigate through the sections required. It is a fantastic reference point for purchases and is great to compare previous years price on price.
Cons
- Too many errors after implementation of the software. Select a department when starting the request but the individual line item dropdown menus show another department.
- I can't think of anything that bothers me much.
- I really liked it at first but now as we come across more problems I'm really getting concerned. Why are there problems now nearly a year into implementation.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
