Invoiced

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About Invoiced

Invoiced is a cloud-based accounting solution suitable for mid-market to enterprise-level businesses across a range of industry verticals. It offers an integrated suite with four key modules, namely, Invoice-to-Cash, Recurring Billing, Payment Plans and Customer Portals. With Invoiced, users can process their customers' payments through multiple channels, including credit cards, ACH and payment merchants. Customers have the option to set recurring billing, choose from a range of customized payment plans and set autopay for their transactions. It integrates with various third-party payment gateways, including PayPal, Stripe and Authorize.Net. The Pricing Rule feature allows businesses to configure volume-based pricing, create discounts and promotion codes, set rollover ...

Invoiced Pricing

Invoiced offers a 14-day free trial of their paid plans, with no credit card required. The Basic sub

Starting price: 

$500.00 per month

Free trial: 

Available

Free version: 

Not Available

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Invoiced User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 109 reviews

Andrew

Luhhu

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed October 2020

A solid invoicing app with a lot of features.

I've used it for 3 years and never once thought about switching to a different app - that should tell you a lot about how good I feel about using Invoiced.

Pros

It just works. I set it up several years ago when they had cheap legacy pricing. Since then I've enjoyed using it. It's easy to setup customers and create invoices - and it integrates with a whole bunch of payment gateways out the box, which is good!

Cons

Some of the good features have been moved to a much more expensive plan - like subscription and part-payment support, however it's understandable.

Jaclyn

Adapting Social LLC

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

4

Functionality

4

Reviewed November 2020

Calling all businesses on a subscription business models!

Pros

I love the organization this software offers. I am easy able to track all of my invoices, payments, refunds, credits etc all in one place. I love having the ability to make notes on my customer accounts for another person to pick up where I left off or just to remind myself! The overall aesthetic matches our brand and I will continue to use this product for a long time.

Cons

Although almost perfect, there are several things I would add to Invoiced. I do not love the inability to view my upcoming revenue for all my upcoming subscriptions. Currently, I have to download an excel sheet, total the column and forecast what next month's revenue will be. I am also not able send invoices to select clients. This is a necessity as not all my clients want a receipt/invoice. I can't turn it off or on for specific clients so I want my customer specific settings.

Alternatives Considered

Recurly and Fusebill Subscription Billing

Dana

AddShoppers, Inc.

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered

Ease-of-use

2

Value for money

1

Customer support

1

Functionality

1

Reviewed May 2021

Decent Concept, Horrendous Execution

Everything was working fairly well until October 2020. Invoiced rolled out an update to their Quickbooks Online connector and broke the planet. Instantly, the software began reporting hundreds of reconciliation errors. After reaching out to their support team, we were made to believe that we were the only client experiencing these issues, and were assured that they would be corrected quickly. Two and a half months later, we were still experiencing the same issues, and continued finding new problems that were caused by their software update. We had six different open support tickets to address various large problems that were affecting our business negatively. Our clients were not being billed as expected or were not being charged at all, the software began unexpectedly injecting new sku's within Quickbooks, and parts of their product no longer worked. We reached out to a few other companies that were also using invoiced.com and learned that they were experiencing the EXACT issues that we were experiencing! Then, came the fix. One would think that we would have been notified that anupdate was forthcoming, since we had an open ticket and had been living with these problems for months! Nope. We logged in one day, and learned that they injected hundreds of journal entries into our accounting system that were wrong and misstated our financials. It took us 20+ hours to correct this mistake. As of the date of this review, we are still experiencing many of these issues.

Pros

When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved.

Cons

Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently.

Jessica

Ecstatic Pigeon Design Group, LLC

Verified reviewer

Company size: 2-10 employees

Industry: Graphic Design

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2019

Invoiced - A great business tool

I truly enjoy using this software. The organization of my customer information and the ease of use makes it a top tool for my business.

Pros

There are two main features that I like the most with Invoiced. First being the ability to set up recurring billing. I have several customers who this applies to. I can easily set up a payment plan to send a bill to my customer without the need to manage it all myself. I can also easily make an adjustment if needed. The next feature that I favor is the ability to set up a payment plan for certain customers. With partial orders, I am able to setup a payment plan with partial payments, to meet the needs of my customer..... not to mention that this software offers several ways to pay, which makes it even easier. The organization of the information for each customer is very organized as well.

Cons

The only downside to this software is the cost. For a smaller company who has few customers and little business revenue, this is not a very cost effective software to use. The basic package is $100 a month, which can add up over time. For a more established company, this is a GREAT tool.

Emily

Evercast

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Customer support

5

Functionality

5

Reviewed August 2020

Amazingly Easy to Use

It's very easy to keep track of overdue payments. It's very customizable. The site has a clean feel, and it's pleasant to look at (and when you crunch numbers all day, they may as well be nice to look at). I've only ever experienced one glitch that was easy to fix, which is amazing for a software company. Their customer service is also great and very helpful.

Pros

We implemented this during the height of the Corona virus pandemic, and, being in the video conferencing industry, it was an EXTREMELY busy time to be learning a new software for how we manage all our invoices. But Invoiced was so amazingly intuitive it ended up making my job much easier. It honestly makes me like doing my job more.

Cons

There are a few things that I would like to be able to customize even more but I really only have good things to say.

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