About InvoiceWorks

InvoiceWorks is an Enterprise-level accounts payable automation solution that allows AP departments and suppliers to work together to expedite the invoice process. Through InvoiceWorks, any person that is connected to an invoice has the ability to view where an invoice is at and make any necessary edits to keep the invoice moving through the process. In addition, all invoices are in one, searchable location, providing easy record access in the case of an audit. InvoiceWorks makes the job simpler and time-spent more productive, without sacrificing security, control, or visibility.


Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

11 Reviews of InvoiceWorks

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(0)

0

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

February 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

February 2018

I love this software

Pros

It is easy to use and self-explanatory. Very end-user friendly. I have never had a problem with receiving payment on time using this software.

Cons

The space to enter the data items could be a little bit bigger. It does feel a bit cramped when entering more than 3 or 4 line items.

April 2020

Marilee from YUM Brands

Company Size: 5,001-10,000 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2020

InvoiceWorks review

Has been a great tool for our company and our vendors love it. Great people to work with.

Pros

YUM leverages the dynamic discounting and our vendors love it. The vendors have access to check the status of invoices 24/7 versus contacting the approver or the Accounting Helpdesk.

Cons

Should have various roles for Administrators. For example, if someone needs to run a report they should not have the access to setup a new user or modify an existing user. We have asked for a "mini" Admin role in the past.

June 2020

Kamran from Owens Design, Inc

Company Size: 51-200 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great A/P automation tool

Pros

Reduces posting/data entry errors and processes high transaction volume in less time.

Cons

EDI adoption by suppliers is still very low.

February 2019

Laura from LorAnn Oils, Inc.

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2019

HORRIBLE 'support specialists'...

Horrible company. I have had a programming issue SINCE November 2018 that is still not resolved. I have been unable to upload my invoices (due to an issue on their end), and have not gotten paid since November. Emails, voicemails all go unanswered. When I do actually speak to a live person (I'm calling you out the support team), I get false promises that they will 'get right on my issue and have it resolved by the end of the business day'. Now NOBODY is returning my calls or voicemails! Their 'support specialists' are truly deplorable, and this is no way to run a business!

Pros

I don't like anything about this software.

Cons

Where do I start??? Uploading individual invoices was cumbersome. Decided to upload by monthly batch. Been a nightmare since, due to an issue with programming (on their end), and absolutely no help (or response) from their "support specialists"...

April 2020

Melisa from CHRISTUS Health

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great visibility and support

Pros

The implementation of iPayables was very straightforward and easy. The team worked with us to ensure the system would capture the information important to our organization. With iPayables, we have visibility to the invoice minutes within receipt and are able to trace its entire lifecycle. The support that we have received not only throughout implementation, but also ongoing, has been phenomenal. The team truly understands and supports their tool along with our business. It's been a great partnership!

Cons

There are some search and exporting features that would be very helpful. Additionally, being able to view deleted and rejected documents more easily would be nice.

Reasons for Choosing InvoiceWorks

We appreciated the depth of knowledge of the tool that the leadership team brought. We also felt that iPayables truly wanted to understand our business in order to help us succeed.