Is InvoiceWorks right for your business?

We’re here to help you make the best Accounting Software choice.

best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is InvoiceWorks?

InvoiceWorks is an Enterprise-level accounts payable automation solution that allows AP departments and suppliers to work together to expedite the invoice process. Through InvoiceWorks, any person that is connected to an invoice has the ability to view where an invoice is at and make any necessary edits to keep the invoice moving through the process. In addition, all invoices are in one, searchable location, providing easy record access in the case of an audit. InvoiceWorks makes the job simpler and time-spent more productive, without sacrificing security, control, or visibility. ... 

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User Review Highlights

4.38

13 Reviews

5
10
4
1
3
0
2
1
1
1
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4

Value for money

out of 5
4.5

Functionality

out of 5

Read user reviews

Which features does InvoiceWorks offer?

Core features:

ACH Payment ProcessingAging TrackingAlerts/NotificationsApproval Process ControlAudit TrailBilling PortalCash ManagementCheck WritingClient PortalConfigurable WorkflowShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is InvoiceWorks to use and deploy?

InvoiceWorks supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about InvoiceWorks

4.38/5 out of 13 Reviews

Showing 1 - 5 of 13 reviews

Anonymous

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

February 2018

I love this software

Pros

It is easy to use and self-explanatory. Very end-user friendly. I have never had a problem with receiving payment on time using this software.

Cons

The space to enter the data items could be a little bit bigger. It does feel a bit cramped when entering more than 3 or 4 line items.

Melisa

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2020

Great visibility and support

Pros

The implementation of iPayables was very straightforward and easy. The team worked with us to ensure the system would capture the information important to our organization. With iPayables, we have visibility to the invoice minutes within receipt and are able to trace its entire lifecycle. The support that we have received not only throughout implementation, but also ongoing, has been phenomenal. The team truly understands and supports their tool along with our business. It's been a great partnership!

Cons

There are some search and exporting features that would be very helpful. Additionally, being able to view deleted and rejected documents more easily would be nice.

Reasons for choosing InvoiceWorks

We appreciated the depth of knowledge of the tool that the leadership team brought. We also felt that iPayables truly wanted to understand our business in order to help us succeed.

Reasons for switching to InvoiceWorks

Our old platform was no longer being supported and it was not scalable for our organization.

Laura

Company size: 11-50 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

February 2019

HORRIBLE 'support specialists'...

Horrible company. I have had a programming issue SINCE November 2018 that is still not resolved. I have been unable to upload my invoices (due to an issue on their end), and have not gotten paid since November. Emails, voicemails all go unanswered. When I do actually speak to a live person (I'm calling you out the support team), I get false promises that they will 'get right on my issue and have it resolved by the end of the business day'. Now NOBODY is returning my calls or voicemails! Their 'support specialists' are truly deplorable, and this is no way to run a business!

Pros

I don't like anything about this software.

Cons

Where do I start??? Uploading individual invoices was cumbersome. Decided to upload by monthly batch. Been a nightmare since, due to an issue with programming (on their end), and absolutely no help (or response) from their "support specialists"...

Marilee

Company size: 5,001-10,000 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2020

InvoiceWorks review

Has been a great tool for our company and our vendors love it. Great people to work with.

Pros

YUM leverages the dynamic discounting and our vendors love it. The vendors have access to check the status of invoices 24/7 versus contacting the approver or the Accounting Helpdesk.

Cons

Should have various roles for Administrators. For example, if someone needs to run a report they should not have the access to setup a new user or modify an existing user. We have asked for a "mini" Admin role in the past.

Reasons for switching to InvoiceWorks

They were going to begin charging our vendors to submit invoices. We did not feel comfortable asking our vendors to submit invoices and also be charged.

Raoul

Company size: 10,000+ employees

Industry: Airlines/Aviation

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2020

Would recommend the use of it again

Great. Easy. Seamless.

Pros

Easy of use for invoices processing, invoices auditing, coding and approval from respective users. I like also that invoices can be deny easily. More importantly duplicate are immediately identify if similar number, date or supplier

Cons

Not much really. Only that invoices with same numbers but different amount will flow through. Or invoices with similar amount and different number will flow through. Or invoices with with similar number and amount but different supplier identification number will also flow through. Basically the same invoice can flow through for payment if the number or amount or date change

Showing 1 - 5 of 13 reviews
InvoiceWorks

InvoiceWorks

4.38/5 out of 13 reviews