Dynamics 365

Dynamics 365 vs Zoho Books

4.32

(4363)

Dynamics 365 has 4363 reviews and a rating of 4.32 / 5 stars vs Zoho Books which has 479 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.32 / 5 (4363)
4.38 / 5 (479)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 5, 2022
August 3, 2022
Pros/Cons
  • Pros

  • Dynamics 365 is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.
  • It is nice software, easy to use. The UI is also good, neet and clean.
  • Cons

  • It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.
  • It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.
  • Pros

  • The setup is fairly straightforward, and the learning curve is very manageable. It's really nice to have a good (and reasonable) set of defaults for categories and account structure.
  • Through the Zoho Books software, our payments integration is always great and fabulous.
  • Cons

  • They call you at ridiculous times and then email to say they called and to call them back. You call them back and no one is available.
  • I was afraid to use it, no knowing who would be viewing our data.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2020

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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