Zoho Books Software


 

Zoho Books is a Web-based accounting solution suitable for small organizations. It features contact management, invoices, expenses, sales and purchase orders, project time tracking and inventory management.

Zoho Books also comes with automatic bank feeds, collaborative client portal, accounting and taxing, online payments, invoice templates and analytical reports.

Organizations can automate recurring activities such as billing, payment reminders, auto charge and payment thank you note.

Zoho Books allows users to manage multiple time sheets of different projects and tracking of reimbursable expenses. Organizations can also connect bank and credit card accounts and match automated feeds with transactions.

Zoho Books automatically updates the quantity and value of the items sold and purchased. It can also send the notification to purchase items when stock levels fall below a defined value.

This software also has analytical capabilities to provide reports of receivables, payables, cash flow, income and expenses via its dashboard.

 

Zoho Books - Invoice management
 
  • Zoho Books - Invoice management
    Invoice management
  • Zoho Books - Banking
    Banking
  • Zoho Books - Cost tracking
    Cost tracking
  • Zoho Books - Project management
    Project management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

196 Reviews of Zoho Books

 

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Software Advice Reviews (16)
More Reviews (180)

Showing 1-16 of 16

Michael from ICLP Loyalty
Specialty: Advertising
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Easy to use free-tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Free tool that allows you to easily track your expenses. Intutitive, friendly design and organizable.

Cons

There is nothing that I can complain about. Very easy to use and it has great value. No complaints here.

Review Source
 
 

stephen from Blindtex
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Zoho books

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started by buying Zoho books as a stand-alone software but soon found out the best and most affordable way was to buy the Zoho one package. Only downside everyone in the company must pay a user fee.

Pros

Zoho book is a great accounting software product it was easy to set up and use. So many features and flexible set up it was perfect for our company requirements and did everything required to operate our business.

Review Source
 
 

Scott from Right Now Mobility
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

ZOHO BOOKS Feel the Love

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are planning on using ZOHO don't forget to check out ZOHO ONE, they packaged all of the greatness of Zoho into one package. I saved money by moving over to ZOHO ONE.

Pros

I've been a faithful ZOHO BOOKS user for 9 months, the integration with all of the other ZOHO Products is shear GREATNESS! I love how other outside apps can be integrated as well. Books is great for managing the estimates, invoices, work orders along with the expenses of your company. ZOHO allows you to customize almost every aspect of the system.

Cons

Don't have high expectations of the support if needed. Some days they are on it, others they lack the luster of greatness or even normalcy. Don't hestiate to call email or chat, if its something simple, they may fix it immediately or tell you it can't be done, only to later find out it can. Other days you'll wait for 2 days then get a call back from the same person and find out that one of the programmers fixed the issue.

Review Source
 
 

Yogeshree from Gore's Tutoring FZ LLC
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

ZOHO Books is not UAE VAT Ready

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Not worth at all. Very disappointing. Above all their customer care actually misguide, test your patience, & tell the same things which will be of no use. So, for UAE it claims but is NOT VAT Ready

Pros

Apart from good GUI nothing is pleasing.
Initially as all others they will try to help & show they are the most customer friendly.

Cons

1) For most of the queries the customer care don't know a solution.
2) Zoho Books does not have Input VAT Credit feature
3) They do not have Retail Invoice template, when asked, they say we are still working on it. We only have Standard UAE Template. If you need more fields/columns do it at your own risk, they even do not have anyone who can guide to make changes in the custom html template.

Review Source
 
 

smit from GSTMadeEasy
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

ZOHO Books for Cloud based Book keeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall product is value for money, and best suitable for small and medium enterprises.

Pros

ZOHO books is SaaS based Book keeping software which runs on cloud based network.

Here are the pros of the software which we found after using it for more than 2 months.

1. Provides full features book keeping service along with cloud based excel, word, Power point etc.

2. Unlimited multi user allowed in professional plan.

3. Various beautiful add-ons are available like payment gateway integration, OneDrive, google drive integration etc.

4. Fully loaded with all required features needed for small and medium enterprises.

5. Complete GST automation for Indian users.

Cons

1. Compared to desktop based and other software price is high. There are many excellent desktop based softwares available at comparatively very lower rates.

2. In cloud based software despite enough security there is always risk of data privacy and data security.

3. QuickBooks online has some extra features specially for accountants which is missing in ZOHO Books.

Review Source
 
 

Sumail from EBSAR Group
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Excellent Product for SME Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would like to encourage people to use this software for VAT Purpose as well in UAE especially.

Pros

Easy to use
Access to reports in a one click
Outlook of the dashboard is awesome
VAT REQUIREMENTS ARE ALREADY INCORPORATED IN ZOHO BOOKS

Cons

Banking account vouchers cannot be print separately .
Items in Inventory have to be entered again for same product in order to check proper inventory if we use only zoho books.

Review Source
 
 

Ardalan from Easybooks Iraq Co.
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

It’s flexible and cheaper compares with other softwares

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Portal for customers help customers to see their statement of accounts and invoices and payments. And you can use this software with IOS and Android.

Cons

Doesn’t relevant with enterprise business and it’s online software and web base and you can use apps on iOS and Android but does not the same as the web base doesn’t contain all features when you use on apps.

Review Source
 
 

shaiju from Alhazm
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

"Fantabulous"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Keep the good work guys..its simply amazing

Pros

Automates workflow very easily and an amazing dash board gives you complete overview of every aspects you had gone through including banks and credit card and an amazing client portal helps to maintain and track all transaction between business and clients and now VAT complaint too.

Cons

Nothing so far..reporting tags can be included in the basic plan and contacts numbers allowed is 50 for basic which can also be increased.

Review Source
 
 

Brooke from Avantgarde Partners
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Not Quickbooks, but if you use Zoho, it works.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Zoho support is generally really helpful and has mostly been able to help me figure things out, although there are still some limitations.

Pros

It integrates with many Zoho products to make seamless connections through business processes, and generally does the job of bookkeeping.

Cons

There are some limitations in customization you don't see in other options like Quickbooks, and a lot of times the workarounds are complicated and unintuitive. There are limited reporting options which force you to purchase another Zoho product to perform meaningful reports.

Review Source
 
 

Ankush from Colruyt
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

My view on Zoho Books

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Today in the fast moving world we try to find and use something that more plug & play, Zoho is one of them. Zoho Books is a cloud based application very much suitable for growing organizations.
This has quite some great features and has a good approach on User Interface and User Experience. The user experience is pretty competent with software’s of its category and above. They give a good user experience as the language used is pretty simple and standard.

Note: No software is complete as the necessities are different, for one what looks as an advantage need not be for other. Suggest to do a good requirement analysis before selecting any tool

Pros

• Easy Navigation
• Cloud based… so access from any corner of the world !!
• Scalable
• Secured
• Free to try and use with limited features
• Only pay for the features you need
• Great user interface on pc
• Includes features inventory management, Payroll processing, Sales and Purchase booking etc.
• E-Commerce integration
• Reasonable price

Cons

• Recurring & Features fee could look expensive
• Manual sync with banks
• No so good mobile app
• Presentation of data needs improvement

Review Source
 
 

James from Technology intelligence Agency
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Zoho Just Gets It!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The mobile app is spectacular. I rarely have to use the desktop browser version of Zoho Books. I love the freedom of being mobile without sacrificing functionality.

Pros

I am pretty sure I've tried all the top accounting platforms. My search was over when I found Zoho. Their software is incredibly simple to navigate. I really enjoy how quickly and easily I can create new items, estimates and invoices. On multiple occasions I have quite literally created an estimate while meeting with a client and received payment later that day.

Review Source
 
 

Sanjay from C.P Fabrics
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Zoho Books: Accounting software for Sma and Medium Enterprise

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall good software for small and medi enterprise with good features.

Pros

Zoho books is cloud based accounting software with many impressive features. Below are the pros of ZOHO Books

1. Zoho comes with many inbuilt accounting software features like inventory management, Payroll processing, Sales and Purchase booking etc.
2. Can be integrated with your online shoping websites like shopify, woocommerce and many more.
3. Automatc recurring expense booking like depreciation, monthly rent etc.
4. Zoho has rebust cloud technology and provides 99.99% downtime, also provides top security for your data protection.
5. In cloud based software there is negligible risk of data loss as service provider regularly takes backup of data.
6. Cloud based software are are far better than DOS based or windows based softwares.
7. Zoho books is available with reasonable price compared to other cloud based software.

Cons

1.As compared to Quickbooks online many features are missing.
2.Disadvantage of cloud based software is it becomes difficult to shift to windows based software as data can not be transferred easily.
3. Zoho attracts consumer by quoting very less fees for 1st year but from next years there is steep increase in charges.

Review Source
 
 

Karen from The Recruiting Pros
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Zoho Books Beats Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We like Zoho Books better than Quickbooks. Easier to use, integrates with other Zoho products easily. Great value!

Cons

We had a little snag in our set up but it was resolved very quickly by the support team. Meets all of our needs

 
 

Mireille from Lakeview Environmental
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Terrific customer service, great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very user friendly, includes timesheet which is what I need. I like that the dashboard is easy to use and straightforward, especially because I am not an accountant. The customer service is also terrific.

Cons

I would like to see an automatic sync with the bank/credit card because right now you have to do that manually. No big deal though.

 
 

Travis from ProStart
Specialty: Construction / Contracting
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great software that will grow with your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software. I was just starting my business is a general contractor. I looked at a lot of building software thats specially for builders and remodelers and it was all very involved and required a lot time to keep everything up to date. Zoho Books isn't like that, Zoho id easy-to-use and it's not time consuming and you can kind of scale it to the size of your business

Pros

Free to try and use with limited features
Only pay for the features you need
Great user interface on pc

Cons

Mobile app lacks many functions
All the different pieces of zoho software don't talk to each other which means entering the same data more than once

 
 

Born well from Hackers Guild Limited
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great but a bit costly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Hope the costs get lower as you get more subscribers. Thank you

Pros

Lovely easy to use accounting service
It has help us streamline our books without needing expensive accountants
always up and online

Cons

Currently on a plan paying 30 dollars a month which is a bit on the high side for a small non profit

 
 
 
Showing 1-20 of 180

Daisy from Teachlr Organizaciones LMS
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good platform for your company's accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


I really like zoho since I can have a connection and communication with my accountant in real time, which makes it easier for me to have more control in my company

Cons

It's a bit confusing sometimes to enter the information, but in time you get used to its interface. I have not had many problems

Review Source: Capterra
 

Sam from theBREWROOM

April 2018

April 2018

Tons of features and functionality for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me manage my billing, invoicing, purchase orders, bills, expenses, etc! I couldn't get paid without it.

Pros

It has all of the bells and whistles that you could possibly need for your bookkeeping software. And if it doesn't have it, there's probably another Zoho product that does it anyway, and they all seem to integrate.

Cons

Took a little while to get used to where things were (switched over from Freshbooks) and the reporting is a little different, but it's all in there!

Review Source: Capterra
 

Jose L. from Multi Comercial
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

100% recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a very friendly application and as you use it you get used to it more

Pros

It is a very robust application for demanding users and quite manageable, complying with the demands of the users

Cons

It is a bit limiting referring to the use of customizing the modules of the same application because the cost can not demand more

Review Source: Capterra
 


April 2018

April 2018

bookkeeping used for small stationery business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

we use zoho books for our small stationery business. great because both owners can contribute from our own devices to shared account.

Cons

sometimes it is tedious to input the information, but it would feel similar in any system, just the nature of bookkeeping.

Review Source: Capterra
 

Elle from Chicago Public Media

April 2018

April 2018

Simple, easy to use for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple features that are not complex to use. Easily sync your banking accounts and send invoices. Great for small business' looking for basic effective software

Cons

Basic plan only allows up to 50 contacts. To get more you have to upgrade therefore higher monthly subscription cost.

Review Source: Capterra
 


March 2018

March 2018

A great accounting / book management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This comes from the house of Zoho. Solves all your accounting needs. A very well designed and easy to use tool.

Cons

This has all the required features. Its easy and convenient to use. Nothing which I do not like about this.

Review Source: Capterra
 

Lea from GLD

March 2018

March 2018

Great Accounting Platform For Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Zoho Books has a built-in time tracker, which makes it easy to work on hourly projects and convert them directly into invoices.

Cons

There have been periodic glitches with the bank sync feature but it has been taken care of relatively quickly.

Review Source: Capterra
 

Manjur from FinForce Consulting

March 2018

March 2018

Feature Rich Cloud Accounting Tool for Small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A host of features including Workflows can make the life of entrepreneurs and Accountant easy if integrated properly. zoho platform provides a lot of apps options which can be integrated with books to make processes automatic

Cons

It literally lacks capabilities in terms of Reporting, maybe that is due to they have a standalone app as Zoho reports.

Review Source: Capterra
 

Jayesh from Proprietor
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

A decent tool for anyone opting Cloud accounting system for first time. easy to configure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Multiple Features comes handy for various business processes which can be automized, Workflow feature is a great feature which unlikely in similar other accounting packages available in the market.

Cons

Lots of Apps within zoho suits sometime confuse the user, Customer service is big issue with zoho, Reporting needs to be improve.

Review Source: Capterra
 

Pamela from Simplify Bizness
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Good accounting application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Books has most of the features we need and pretty easy to use. It's very budget friendly. The plus is the integration with other Zoho apps.

Cons

Books previously offered an import service when migrating from Quickbooks. That is no longer the case. It was a nightmare migrating a client from Quickbooks (I will never do that again). The number of auto receipt scans in the packages can be improved as well as customer service.

Review Source: Capterra
 

Nathan from Dotcom Zambia

March 2018

March 2018

All in One Accounting Solution for SME businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A true CRM tool for sales people with the tools the ability to give accountants information needed. You can provide invoicing and estimates for clients as well as get an overview of sales for the year, the month and other important information. We have been using Zoho for over 5 years and almost swear by it, especially in our line of business with integration with payment options, we can accept multiple payment options from clients without changing our workflow. Whether used on its own or used with the other suite of Zoho apps, Zoho Books is definitely a recommended tool for anyone starting out and looking for an affordable accounting/CRM solution.

Cons

Only administrators can adjust invoices once they have been sent which limits functionality for larger sales teams.
Cancelling an estimate or invoice even when in draft mode is not as straightforward as when you create one.
Mobile apps for Zoho Books is not as easy to use as the web app, if you are running a business, it is good for viewing sales at a glance but it is not ideal for CRM on the go.
There is a slight learning curve to use Zoho Books for accounts especially if you are coming from another accounting suite.

Review Source: GetApp
 

Darian from Eview 360
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Lots of Zohos

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

So, Zoho books is cool, and easy to use. But kind of quirky. The nice thing is there is a lot of stuff. Lots off options and many ways to configure it to your needs.

Cons

The confusing thing is there are lots and lots of Zoho products. And it isn't always clear to you which thing is part of which product and where you are exactly inside the Zoho app universe. It reminds me of the Marvel movies. Too many super heroes to keep track of.

Review Source: GetApp
 

Sundeep from Ernst and Young LLP

March 2018

March 2018

Easy to use and learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Generate reports to finalize year-end financial statement preparation for client reporting.

Pros

Easy to set up and automate certain financial tasks like sending invoices and online banking. Impressive interface.

Cons

Customer service can take days to respond to queries or concerns, which can be a headache if you have time sensitive financial needs.

Review Source: Capterra
 

Alexander from Valatam

March 2018

March 2018

I use it to take care of the accounting of a client.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It can be really helpfull and so easy to use that everybody could use it, as long as you don't need support.

Pros

Very user friendly, includes timesheet which is what we needed. I like that the dashboard is easy to use and straightforward and I like the colors. Something good is that it can be integrated with some shop sites.

Cons

The customer support is horrific, sometimes they answer sometimes it takes days, and most of the times they don't understand whats your problem or whats happening in your case.

Review Source: Capterra
 

Tracie from Vintage Worx Community Development Trust

March 2018

March 2018

Fantastic accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

faster book keeping and more robust financial controls

Pros

Easy to understand with a logical approach to entering data. Most accounting packages seem obsessed with every payment and receipt being tied to an invoice, and although Zoho makes invoicing super easy it makes entering a cash sale just as easy. The amount of time this has saved me is immeasurable. I also appreciate the pricing of Zoho and you get a lot of bang for your buck too. Although I'm quite an experienced book keeper I am not overly experienced in online accounting software and I found Zoho easy to understand and had my accounts being entered within minutes. Highly recommend

Review Source: Capterra
 

Adrian from Digital Proma
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

useful software that made my life so much easier in terms of productivity and time-saving.

Pros

This software has all of the features I needed to run my digital marketing agency. The best part is that my bank transactions are automatically updated.

Cons

The learning curve can be time-consuming and more resources must be available or easy to reach when it comes to being a first time user.

Review Source: Capterra
 


March 2018

March 2018

Great software at an inexpensive price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the easy user interface and the ability to send documents from email to expense and invoicing. Makes keeping track of things more manageable.

Cons

I wish there was a better dashboard and reporting system. THey give you the basic reports and general dashboard of monthly income and expense but feels lacking in design.

Review Source: Capterra
 

Gustavo from Alluxi

March 2018

March 2018

Zoho books solved my accounting needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was having a lot of trouble dealing with Accounting solutions, Zoho Books helps me keep my records organized.

Cons

It's suitable if you live in the USA, however it's not recommended as a booking solution for a different country.

Review Source: Capterra
 


March 2018

March 2018

Zoho book is more about marketing than actual accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Zoho looks good visually. Some of the features like vendor portal access and integration of payment gateway to few Indian banks is a great thing

Cons

Zoho books seriously lack in its reporting capabilities when compared with its peers. In terms of localization to meet compliance needs, it doesn't provide great support.

Review Source: Capterra
 


March 2018

March 2018

Overall Zoho Books is easy to use and works very well for a small to medium business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can automate much of your purchasing and invoicing 'paperwork' process which is wasted time you can spend actually working on your business. It integrates easily with other Zoho products, QuickBooks and Google if you need it to.

Cons

While it is very easy to integrate with other zoho products like Zoho Expense it can sometimes be hard to understand how that integration is meant to work. Some best practice documentation like using Zoho Books and Zoho Expense would be great. For instance it took me a while to figure out that I needed to make sure I had chart of account line items in both. I assumed they would sync but they didn't. I had to go to expense and create the same custom line item I did in books. Not a big deal but it would have been helpful to know that I needed to do that. Customer Support can be very inconsistent. I've had very good experience with the chat support resolving my problems immediately. However, the ticket system and email can some times take days to respond. In particular, you don't have access to your support ticket so you don't know that it has been received or looked at, nor can you update it with any additional information.

Review Source: Capterra
 
 
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