Simplified Expense Management

We have been very pleased with Ramp. They have lived up to their claims they make on the website. I love that they listen to their customers. They have been very responsive to our needs. It brings me joy knowing that our employees love using it because it means receipts are being turned in on time.

Pros

It's an all-in-one expense management system. Before using Ramp, we used American Express and Zoho. It's been great having everything in one house now. Our team loves that they received instant text messages and or emails when a purchased has been made. Being able to create virtual cards in an instant has been great. We also love how simple reimbursements have been using Ramp. The slack integration is good, and I have no doubt will improve. They've been very responsive to missing features.

Cons

I would love to see some more features around delegation. Allowing others (like administrative assistants) fill out their receipts on their behalf without giving them full access to the users account.

Smooth onboarding and great reporting

We've been really happy with the ease of use and the reporting features, our employees seem to like using it and the cashback is a nice overall win for the team

Pros

I love the reporting features and the ability to easily generate cards for employees or vendors. Breaking them down into how the money is spent is really nice

Cons

The physical cards could definitely be a bit nicer ... you'll gain no extra street cred throwing this baby down at a meal with a candidate

The Best Expense Reporting Card Management Software

I love it. My supervisors love it. It allows everyone to submit receipts and memos for expenses, immediately and then move on about their day. In the "old" days, we'd have to save our receipts, submit them with separate forms and hope everything was legible and didn't get lost. Ramp has removed all of those barriers and saved us so much money, just in time saved for staff.

Pros

The ability to e-mail and text receipts and memos is amazing. It eliminates the need for our managers to keep paper copies of receipts and allows for immediate reconciliation of expenses. This is hands down, the most popular feature of the product, with our supervisors.

Cons

At times, the software will assign a receipt to the incorrect transaction. This has only happened when there are multiple transactions with the same business, back to back. It is NOT a frequent issue.

Misleading "application" then declined.

We requested the unsubscribe - it will be interesting to see who they end up selling our info to or if they honor the unsubscribe request. Luckily, their competitor, Brex, found us to also be a great fit, and they meant it, and we are signed up with Brex now.

Pros

We did not get a chance to evaluate this software enough to determine anything positive or negative about the actual software itself.

Cons

We did not get a chance to actually use or test this product. On their site they tell you to enter your business email - I did, I then got an email saying "You’re a great fit - apply for Ramp today!". So we did, and got declined because they feel we do not keep enough "available cash" in our bank account. Even after this decline, they sent several advertising emails. They mislead us by telling us we were a "great fit" then wasted our time having us fill out and volunteer all kinds of information on our business. To be honest, I think this is a misleading method of getting businesses to give you essentially free info on their finances / operations. Regardless, saying a company is a "great fit" when, essentially they have no idea if we are such is, in my opinion misleading.

Ramp

Overall I love Ramp. I used to have to beg and plead to get receipts and that has been tremendously reduced and the ease of the app is amazing. The integration with our accounting software is also amazing. I never have to worry about making a JE or trying to track amounts down.

Pros

The best thing about this software is the receipt capture! The reminder text that is sent to snap a picture at the time of purchase is so wonderful. No more chasing down receipts!!

Cons

My least favorite thing is not really being able to talk to someone if there is an issue. Most of the issues are user error but if our locations could call and speak to a tech or representative to walk them through how to get set up or fix their error it would be so much easier.