Over support (online and with a technician) has been execellent. The Data migration process to move from prior accounting package is execellent

With Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package

Currently doesnt include a inventory system for managing stock

Good. Very happy.

The software is simple flexible and forgiving. I am a 30 year plus chartered accountant veteran. Reckon was one of the first to provide point, click and it would take you to the transaction or produce a report, it was intuitive, even for someone without too many IT skills or a small amount of accounting knowledge. These guys are the small It company providing service at levels above the mega IT accounting firms. Its personable, something unique in our changing world.

Its a "Con" and or also a "Pro" depending on your position ..... the system has not had a major overhaul in a long time ..... it looks a little dated.

Good for all help except emails they could never get my emails working properly

Very easy to use except for the emails never worked

I have been having trouble with sending emailing invoices. Work ones but never could make it work. Call help but know one could fix problem. Tried three different emails and all tree failed to send emails and reckons always said it was the email provider and contacted all of them and told me it wasn’t so not very happy about that. If someone can help me it’ll be great

Generally we have very few issues and occasionally we "lose" our access. Support and technicians are very good for offshore service providers.

After learning the program it does what we need

Some quirkiness with management of reports but generally it is good to work with for our purposes.

I liked Reckon One and would have stayed with it if I could have had a few more features relevant for consulting type businesses.

Easy to get the hang of even for someone with zero accounting background, like myself. Decent simple, intuitive features (mostly). Great dashboard.

The feature set is aimed at point-of-sale and online retail type businesses. As a consultant with a micro-business, my accounting needs are not great, but they are more complex than Reckon One could handle. I was going to need to purchase one of the top tier versions of Reckon just to do the few simple extras that I required.