Recurly Software


 

Developed to help companies streamline billing functions, Recurly is a cloud-based system providing billing and invoicing capabilities. Recurly integrates with several payment gateways, such as PayPal, Stripe, SagePay and more.

Recurly can also be connected to preexisting websites. During the implementation process, Recurly can add all existing contacts from users' previous billing software, so that companies can pick up exactly where they left off before implementation.

Recurly includes an invoicing module that lets users draft invoices, and they can choose between payment collection options. With the account management dashboard, users can track all payments pertaining to certain accounts. For accounts that are behind on payment, the Dunning Management feature allows companies to customize dunning rules, standardizing follow-up processes for all accounts.

A subscriptions dashboard helps manage accounts with recurring payments, and allows companies to sort subscriptions by those that are renewing, those that are expired, and those that are paying. Recurly is best suited to small and midsize companies in any industry segment, including distribution, manufacturing, nonprofit, retail and more.

 

Recurly - Recovered revenue
 
  • Recurly - Recovered revenue
    Recovered revenue
  • Recurly - Churn analysis
    Churn analysis
  • Recurly - Subscriber retention
    Subscriber retention
  • Recurly - Monthly recurring revenue
    Monthly recurring revenue
  • Recurly - Subscriptions by plans
    Subscriptions by plans
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

8 Reviews of Recurly

 

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Software Advice Reviews (4)
More Reviews (4)

Showing 1-4 of 4

Michael from Thriveworks
Specialty: Healthcare / Social Services
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Saves time and makes you money

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I recommend Recurly every chance I get. This product is awesome for managing recurring payments. If you have any type of recurring payments that have kept you busy running credit cards every month, you need to consider this software. Its features make taking monthly or annual fees a snap. Customers can get notifications prior to the charge. They also have options to make it convenient for the customer to opt out or cancel memberships, which can save you, even more, time. The cost is great, too - far less in the long run than paying an employee to manage recurring charges. Use Recurly and you can free up time to invest in your business and make more money.

Pros

Easy to use.
Cost effective.
Time-saver

Advice to Others

Great product for businesses with recurring charges.

 
 

Eric from Digital Media Systems
Specialty: Software / Technology

July 2016

July 2016

Easy-To-Use Interface, Lacks Some Seemingly Intuitive Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The product was easy to navigate and had a very short learning curve.

Likes Least

The software was missing some functionalities that I would think would be standard with a billing and payment oriented software. The billing periods/cycles were not easily customizable. Ensuring that a recurring billing subscription did not renew also seemed to be more difficult than it should be.

Recommendations

Implement on a small scale first. Put a test customer through the software and see how the software lends itself to different scenarios. Consider all use cases for how your business might bill and keep track of how it is billing its customers and the flexibility you'll need from this type of system. This system will work well for most basic needs, but if you find yourself setting different parameters for different clients, you may want to make sure that your specific needs can be addressed.

 
 

Heather from Ventura Associates
Specialty: Retail

August 2015

August 2015

I am a fan

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I enjoyed recurly! Easy, fast and not hard to learn. I would def recommend to a friend or colleague.

Likes Least

Cant think of anything right now. Which I say is a very good thing.

Recommendations

Recurly is a good pick- at least try it for the free month. I used it years ago and wish I could again now.

 
 

Harrison from Optimizely, Inc.
Specialty: Software / Technology

January 2015

January 2015

Overall Recurly is a great and intuitive product which is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Once you learn the software, it's easy and quick to get things done. Seeing past history on an account is clear. Our organization is easily able to give many different departments access and enough privileges to fully own our required tasks. Still, our finance department can truly own billing and collections. If and when their have been issues with Recurly, their support has been thorough, and their communications have been clear and helpful.

Likes Least

You definitely need training from someone else who has used it to learn it properly. It didn't seem intuitive or something I could learn on my own. Also I'd say about 15% of the time, the site is down, or I at least have to log in three or four times. If manual collection is used for certain invoices, you lose the ability to truly audit what a customer is seeing.

Recommendations

Make sure you obtain and document all necessary training before allowing all your users unsupervised access.

 
 
 
Showing 1-4 of 4

Jon from Grade.us

October 2015

October 2015

Super easy to integrate and manage

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As a SaaS company, we'd rather focus on our service, not wrestling with billing software. Recurly makes it easy to plug subscription billing into our product without worries.

Review Source: Capterra
 

Brent

August 2014

August 2014

Takes care of it.

Product Quality

Product Quality
Quality

Recurly has taken care of our recurring billing for two years and counting. We have multiple businesses running on the platform and have multiple recurly accounts. There product goes above and beyond when it comes to feature flow and figuring out those *next* pains they can solve.

Pros

Dunning management
Automatically update credit card expiration numbers
Recurring rev reports
Upgrade/downgrade/cancel
API (hmmmm, so nice)
Lots more that I'm not listing here...

Cons

If you have multiple websites, you need multiple accounts (for cancellation templates, etc), no discount on second account for the fixed monthly
Can't overwrite customer ID #'s once the customer is in the system
One time purchasing not so good

Review Source: GetApp
 

Linh from Agilefant Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

David from Barricade.io
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2016

April 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp