# Sticky.io Software Reviews, Demo & Pricing - 2026 > Review of Sticky.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/accounting/sticky-io-profile --- [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / Sticky.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/sticky-io-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/sticky-io-profile/alternatives/) # Sticky.io 2026: Benefits, Features & Pricing Wondering if Sticky.io is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Sticky.io 4.0 [(22)](https://www.softwareadvice.com/accounting/sticky-io-profile/reviews/) Pricing Starting at $300.00 per month ### About Sticky.io Formerly Limelight, we are the intelligent revenue optimization platform transforming how modern businesses handle payments. Processing over $8 billion annually, we help merchants, retailers, and subscription businesses convert payment challenges into growth opportunities. We empower businesses to: ◾️ Drive customer acquisition with intelligent campaign management. ◾️ Maximize conversions and boost AOV through optimized checkout. ◾️ Recover up to 75% of failed payments with AI-powered technology. ◾️ Build lasting customer relationships that drive sustainable growth. Trusted by thousands of merchants worldwide, our comprehensive platform combines advanced transaction optimization, automated recovery, and sophisticated campaign tools to help businesses strengthen their revenue streams in an increasingly complex digital commerce landscape. Wondering if Sticky.io is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. ## Sticky.io User Interface ## Popular Sticky.io Alternatives Main Product Sticky.io 4.0 [(22)](https://www.softwareadvice.com/accounting/sticky-io-profile/reviews/) Ratings Breakdown - 3.76Ease of use - 3.62Value for money - 4.58Customer support - 3.95Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26459)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) 4.5 [(219)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.39Value for money - 4.34Customer support - 4.37Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [FastSpring](https://www.softwareadvice.com/accounting/fast-spring-profile/) 4.2 [(37)](https://www.softwareadvice.com/accounting/fast-spring-profile/reviews/) Ratings Breakdown - 3.70Ease of use - 4.03Value for money - 4.09Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Nexway](https://www.softwareadvice.com/ecommerce/nexway-monetize-profile/) 4.7 [(6)](https://www.softwareadvice.com/ecommerce/nexway-monetize-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.50Value for money - 4.80Customer support - 4.0Functionality Pricing Available upon request Get Price ## Sticky.io Pricing and Plans Starting price: $300.00 per month Free Trial Free Version Checkout $300.00 flat rate, per month Plan includes: - Drag & drop editor + custom HTML - Subscription & recurring billing - Upsell & cross-sell flows - Multi-payment gateway support - 3rd party CRM integrations - Extensive plugin library CRM $650.00 usage based, per month Plan includes: - Campaign, offer & affiliate management - Subscription billing automation - 160+ payment gateways & smart routing - Upsell & downsell workflows - Real-time analytics & reporting - Workflow automation at scale Recovery $0.00 usage based Plan includes: - AI-driven retry on failed transactions - Up to 75% recovery rate - Automatic card updater - Smart dunning management - Chargeback prevention tools - Recovery analytics dashboard Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sticky.io Features - Popular features found in Payment Processing ACH Payment Processing Billing & Invoicing Debit/Credit Card Processing In-Person Payments Mobile Payments Multi-Currency Multiple Payment Options Payment Fraud Prevention Payment Gateway Integration PCI Compliance Recurring/Subscription Billing Reporting/Analytics - More features of Sticky.io Abandoned Cart Saver Access Management Accounting Integration Activity Dashboard Alerts/Notifications API Campaign Management Cancellation Management Case Management Catalog Management Chargeback Tracking Check Fraud Detection Client Portal Credit Card Processing CRM Cryptocurrency Processing Customer Database Custom Fraud Rules Data Discovery Data Import/Export Data Security Data Visualization Deferred Billing Discount Management Dispute Management Dunning Management eCommerce Management Electronic Payments Email Marketing Enrollments/Onboarding Financial Transaction Approval For eCommerce Fraud Detection Internal Fraud Monitoring Kitting Multi-Channel Marketing Multi-Location Multi-Period Recurring Billing Multi-Store Online Payments Order Management Payment Processing Product Catalog Promotions Management Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Reporting Recurring Invoicing Reporting & Statistics Response Management Revenue Recognition Self Service Portal Shopping Cart Social Media Integration Subscription Management Subscription Plan Management Tax Management Third-Party Integrations Transaction History Transaction Monitoring Usage Tracking/Analytics Website Management ## Sticky.io Integrations authorize.net Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Wix Integration rated undefined from -1 review 3PL Warehouse Manager Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review See all 14 integrations ## Sticky.io User Reviews Overall Rating 4.0 Ratings Breakdown 5 45% 4 27% 3 14% 2 5% 1 9% Secondary Ratings Ease of Use 3.8 Value for money 3.6 Customer support 4.6 Functionality 4.0 Geraldine S. Verified reviewer Computer Software 2-10 employees Used daily for less than 6 months Review source Reviewed October 2018 Very Easy to Learn and Use 4 Enjoyed learn to use it so fast Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In my opinion, it is a CRM that is quite complete and simple to use, which makes it accessible for different workers. No previous experience is necessary with the use of this CRM. Cons: The notes that are the primary part of any CRM should have a predetermined template so that the representative's work is much faster and more effective Read More LO LIAM O. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed December 2020 Sticky review 5 Very good overall experience with sticky.io. The support staff, everyone from Technical Support to Accounting, are very knowledgeable and friendly. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: The CC processing features are advanced but easy to use. Reporting and analytics are awesome. Cons: Integration is tricky but the training and support helps quite a bit. The Product, category, campaign setup can be a little confusing. Reasons for choosing Sticky.io Sticky.io is more expensive but far superior in how robust the system is. If you are building campaigns with multiple product options and upsells, then I believe this is the CRM to best meet your needs. Read More VR Verified Reviewer Used daily for less than 2 years Review source Reviewed February 2018 Great to get started, but in the long haul needs for feature Uugrades or required 3 Ratings Breakdown 2 Ease of use 1 Value for money 2 Functionality Pros: For an easy to learn CRM this would be it, you can fully train someone on Limelight in less than a few days. It allows for various wildcard searches to be performed in different fields, which speeds up productivity and requires less request to repeat information to locate accounts while speaking to clients. The CRM holds multiple user accounts and products, and shows failed attempts to purchase and gives reason codes for why the purchase was not successful. Allows for different views to review client accounts. The software is intergratable with other software. The CRM is cloud based and allows for agents/administrators to have access whenever and internet or wifi connection is available, which is great for remote teams anywhere. Users have access to a 24/7 online cloud knowledge base for feature usage and how to's with screenshots for reference. This would be a start-up companies option to train multiple users quickly, for product launch. Cons: Note taking can be a hassle, when writing notes there is not a seperate tab, or dedicated area which allows for multiple users to leave notes for future users, or administators to reference regarding actions made to the account, users must search per line item to view notes, or go to a different view to see all notes which is still per line item as you toggle through the notes. If the client has been with the product for several months or years it is a lot of notes you have to reference through which hurts productivity and creates longer calls. A huge con is when you are cancelling out a user account, or if you are changing a recurring date if the user clicks the back button after the tasks completes refreshing the webpage to reflect the new dates, the new changes will go undone and revert back to the original data as if no changes were made resulting in user error, and the client is continued to be billed, no discounts if any applied will unapply. The CRM needs to fix this to prompt "Do you want to undo discount/date change/cancellation?" if the back button is clicked to eliminate user error based on the software limitaitons. Features which can be customized to automatically preform after actions are done on an account need a function to allow for agents to resend emails if the user did not get them. If automatic emails go to users cancelling and they did not get it you have to restart the product then cancel is again to have another automatic email sent to client/customer or manually send an email. For refunds, if the automatic email did not go out you have to manually send out the email which is time consuming allocating to another agent or for the current agent. There is a need for an upgrade which allows after an automatic email has been sent a button will appear which says "resend cancellation" "resend refund" this should also be true if the user inputted the email wrong and it was only noticed by agent after the automatic email was sent and the agent needs to update the email for the client/customer to be able to receive the email at the correct addr. The ability to merge duplicate accounts with all the same information except email or credit card number, sometimes accounts get oversight because the user made two accounts and put the wrong email on one and you have to note the account because you can't merge the two accounts. Note deletion if you accidently copy and cute a note in the wrong account you can't go back and delete it or edit it. If a feature was available to edit the note that would be valuable even if it kept the original note information and shows the edit. . Sometimes it can experience billing glitches. Program needs a command feature if "product a" is cancelled auto cancel "product b" so it doesn't continue to bill to help eliminate human error, where the product being sold requires product A to have product B, and without product A then B can no longer continue to bill. Read More BG Blake G. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 12 months Review source Reviewed July 2020 If you want to Scale, choose to partner with sticky.io 5 Our business has grown ten-fold by partnering with an industry leading crm, Sticky.io. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Without sticky.io we would not be able to run our business effectively. The reporting, integrations and customer support have been monumental in our success. sticky.io helped us partner with trusted resources throughout multiple segments of the industry to get the traction and attention needed to scale. Cons: User interface is developer friendly but could use some updates to become everyday user friendly. Some of my team members that are not on the dev side have made comments about this. Reasons for choosing Sticky.io Customer Support mainly and the OGs suggested it over any others. I dont feel like we chose sticky.io but rather that we partnered with sticky.io. Read More EB Elisa B. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed December 2020 Sticky.io For Subscription Business 4 Overall Sticky.io is great software. The team is always willing to help us with our reports and custom requests. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: As a CRM this software is great for the customer service end of things! I am really impressed with the improvements that have been made to the customer/order aspect of Sticky.io. It is really simple to set up alerts/daily reports. It is also very straightforward to export large amounts of orders with a few critical filters. Cons: It is really hard to understand the pre-built reports. There is inconsistency in the use of terms. Sometimes they include or exclude data from a calculation that does not really make sence. Usually, you are flying blind and have no way of knowing how they are calculating or whipping up a report. My company is mainly subscription service, we offer custom bundles - the more you bundle the lower the price per item. I am not a developer but I do have a bit of understanding that we are bending sticky.io (limelight) to do something we want rather than what it was designed to do. We started out using sticky.io in this way and unfortunately, we have minimal insight into the child products sold within the custom bundles. Without the insights, it is really hard for us to make a decision of changing how we sell our subscriptions. We can't really see what is going on with these specific products that make up the majority of our subscriptions. Reasons for switching to Sticky.io Reporting issues. Read More DS Dan S. Verified reviewer Health, Wellness and Fitness 2-10 employees Used other for less than 12 months Review source Reviewed December 2020 Using any other software would be better 1 They continue to ship software that I'd be embarrassed to present to my users. They have abysmal product design talent, poor attention to detail, and the quality of their engineering seems to match. I regret not asking myself if they'd ever shape up to be at the ranks of Shopify or BigCommerce in terms of their product quality before signing a contract with them. We've built a whole website around their solution, but we won't launch it because it would be an embarrassment to send users to their checkout, not to mention a pain to use their admin tool. Partnering with Sticky.io has effectively burned me out on my own business. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It's flexible, and you can basically represent any recurring e-commerce model you'd need to. Cons: It's a poorer product than any alternative. Its design (UI and UX), engineering, and APIs are all mediocre at best. When considering picking Sticky.io as a partner, look discerningly at their product, their brand, and their new hosted checkout product, and ask yourself: "Will they ever wake up one morning and be a world-class product with a world-class brand?" Reasons for choosing Sticky.io We made a mistake assuming that we'd pay them all of this money and they'd give us something that would be worth what we paid. Reasons for switching to Sticky.io We were hoping to improve our site's user experience as well as our operations/admin experience. Read More FH Feras H. Verified reviewer Banking 11-50 employees Used daily for less than 2 years Review source Reviewed December 2020 Review 2 It hasn't met my expectations and my Client Success Manager isn't very responsive. However, the customer support via chat and e-mail are great. Ratings Breakdown 2 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: That it is integrated with a lot of payment processors. Cons: It's not self intuitive. It's hard to figure out features on your own. Reasons for choosing Sticky.io Felt like it was more related to my industries preference. Read More DG David G. Verified reviewer Computer & Network Security 11-50 employees Used daily for more than 2 years Review source Reviewed March 2022 Expensive and billing UI is a mess - planning to find a replacement 3 Expensive, bad update process. (Updates during the day have caused issues and then those that pushed out the update leave for the day. Several updates have had to be rolled back leading me to believe you don't have sufficient test coverage. Ratings Breakdown 1 Ease of use 1 Value for money 4 Customer support 3 Functionality Pros: I like your support team. I have worked with \[SENSITIVE CONTENT\] for years and it's been a good experience. Other honorable mention goes to \[SENSITIVE CONTENT\]. Cons: It's very difficult to look at billing history and see what charges are associated with a particular product the customer has purchased. It's so bad in fact that we chose to integrate instead of use your web interface to fix this issue. Happy to give you a demo of what it should look like in our opinion. Reasons for choosing Sticky.io Had no choice. See above. Reasons for switching to Sticky.io I had to. I had a deadline to migrate off our old billing platform and we were working with a marketing company at the time that only used your system. I didn't have time to build integration with both so I had to use your platform. Read More SV Stephanie V. Verified reviewer Real Estate 51-200 employees Used daily for less than 2 years Review source Reviewed December 2020 Very easy to use! 4 I very like it! I recommend it to anyone! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like the most about this software is its user-friendliness! It's easy to navigate and it updates hubspot accounts of our clients. Cons: I think when it logs me out after a few minutes of not using it. It delays the process but I understand why the reason. Maybe extend it to a longer period of time than just after 30 mins I guess? Read More AO Austin O. Verified reviewer Consumer Services 2-10 employees Used daily for less than 2 years Review source Reviewed December 2020 Great Software 5 Great experience! We've used it for over a year and has allowed us to scale our business greatly. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The best feature of sticky.io for our business was the cascade billing and the ease of use of the reprocessing of declines Cons: The software is very expensive compared to other billing softwares Read More Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/accounting/sticky-io-profile/reviews/) ## Other Top Recommended Payment Processing Software [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) **4.6** (26459) Recently recommended **0** times [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) **4.5** (20650) Recently recommended **0** times [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) **4.7** (9288) Recently recommended **0** times [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) **4.3** (8462) Recently recommended **0** times Stuck Between Options? 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