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Tipalti software

37 reviews(5.0/5)
37 reviews(5.0/5)

Tipalti is a cloud-based accounting management solution that helps users automate their accounts payable process. It offers a variety of features, including invoice automation, payment remittance, regulatory compliance management, tax calculations, supplier management and reporting and payment reconciliation.

The tool also offers a web portal that helps with supplier onboarding and management, and it sends automated notifications to vendors about invoices, payment statuses and other information.

Tipalti helps streamline supplier payment workflows, simplify approval routing and automate invoice collection. It offers compliance management support and automatically checks payment information.

Tipalti provides payment reconciliation reports that are integrated with users’ enterprise resource planning (ERP) and accounting systems. The product integrates with leading ERP and performance management systems such NetSuite, Xero, Oracle, CAKE and others.

Tipalti is suitable for small, midsize and large enterprises, as well as freelancers, across a variety of industries.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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37 Reviews of Tipalti

Showing 1 - 20 of 37

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  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Software is easy to use and when I have needed customer support they got back to me in minutes.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software permitted customers to confidentially add their personal information and update it as needed without interrupting my daily workflow.

    Pros

    I like how it links payments to customer payment preferences and quickly links it all together for seamless payments. The customer support is also next to none.

    Cons

    When I process a batch of payments at once and receive a required funds figure, I am not entirely clear as to whether or not this includes applicable fees on the transfer. To compensate, I over contribute funds which is less ideal.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Streamline Process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the TIN validation and being able to have our Payees go through Tipalti for everything. Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti. Payments are processed quickly and it had made it simpler and quicker than having to manually cut checks.

    Cons

    Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp

  • Bert from GoDine Club

    June 2018

    We are a new company and new to this type of payment system. After our research we selected Tipalti

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

    Cons

    Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Anne from Food Manufacturing

    Specialty: Other

    Number of employees: 501-1,000 employees

    May 2018

    Tipalti software review!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    All the necessary pieces of information are monitored on this software. And you can get refunds in a jiff.

    Cons

    There are some delays in some moments but still managed to fix. its interface might not be that user-friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Tipalti lowered the time it took to process payments by over half.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Huge time saver

    Pros

    Multiple payment types available in one platform. Eliminates needing to enter our online banking's portal for each different type. Easy payment receipts to provide to vendors.

    Cons

    Some details of the workflow are not as efficient as they could be - but the team is always responsive to my suggestions and they are always improving.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Katie from LaunchPoint Marketing

    May 2018

    Great to use with a refund when you need it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Gets refunds done quickly with ease. Once the refund is set up, the emails go out and you're done. The fact that it's automated is great.

    Cons

    It's a little hard to navigate. Some of the pages do not have very much info on them, which makes it look a little less "smart"

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Wilkes from izo inc/DanceOn

    May 2018

    very good payment automation with some improvements it could be excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -easy to onboard new vendors/suppliers
    -easy to pay selected invoices in batches
    -easy to pickup the system, even for non acct types

    Cons

    -doesn't sync with our ERP
    -doesn't automated 1099s yet
    -doesn't allow for multiple payment setups for same customer yet

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Areane from FSPMI

    Specialty: Retail

    Number of employees: 51-200 employees

    April 2018

    User Friendly Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

    Cons

    It is a bit pricey, but it will worth the price for its how it is useful

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    April 2018

    Tipalti optimizing payment to reduce finance management times which is a must for business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Some of the benefits include: payment automation features, minimal error and downstream errors, compliance with taxation issues, advanced reporting and lots more. Do you have a high volume of supplier payments -- no problem. Is paying suppliers overseas too time-consuming? No problem.

    Cons

    There is no perfect solution and businesses really need to understand the product and what they need to find the best solution. This is product has a good value and platforms that do more cost a lot more. You have to request a quote and sometimes you just want to sign up for something.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    April 2018

    An extremely easy to use software that has helped improve our productivity & communication

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

    Cons

    Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Shir from StartApp

    Number of employees: 51-200 employees

    March 2018

    Replies are always prompt, clear and helpful, providing all the necessary information at once.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.

    Cons

    Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Nydia from Dickerson

    March 2018

    Tipalti makes it easier for our payees to find the information they need from us all in one place.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.

    Cons

    Accessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Tipalti, Tipalti

    March 2018

    Thanks for the review!

  • Ashley from Photographer

    February 2018

    Worked really well!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was very please with this product, it worked exactly as described and I really had no issues with it easy to learn.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Selene from Houzz

    Number of employees: 1,001-5,000 employees

    November 2017

    Great customer support. User friendly but some features should be added.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.

    Cons

    some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Tipalti, Tipalti

    November 2017

    Thank you for your review, Selene!

  • Jed from Ames Free Library

    October 2017

    Happy with the support and the quality of the features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.

    Cons

    The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Oleg from Clickky Familly

    Number of employees: 51-200 employees

    August 2017

    Nice support and software full of features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy mass payments to our customers

    Pros

    Once you implemented and setup, you need to check it only when approvals of some payments needed, no useless steps and actions

    Cons

    not very user-friendly interface and the price is quite high. there is no ability to pay with Paypal if in you country it is not supported

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Tipalti, Tipalti

    August 2017

    Thanks, Oleg for your review. You may be on the older UI so our new modern interface may not have been rolled out to you. We love the new UI. Unfortunately, we can't control where PayPal chooses to do business.

  • Ayushi from asu

    April 2017

    Highly Recommended.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use tipalti to pay our developers monthly. It has the ability to link seamlessly to company's webpages. It has excellent Customer Support. Easy to use interface. Must try at least once.

    Review Source: Capterra

  • rose from House

    February 2017

    Excellent Tool - Awesome - Payment Process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    1. We used Tipalti in our organization to pay our world wide crow of patent and technology researches. 2. It captures payee information in a seamless and easy to integrate system. 3. It provides payees with a variety of payment options. 4. It greatly helped in integrating the money transfer process with our current process. 5. One recommendation would be like they need work well on customizing the better UI.

    Review Source: Capterra

  • ramesh from International Company

    February 2017

    Saves Huge Time

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    1. I used tipalti to pay our developers on monthly bases for the total payments. 2. It has the ability to link seamlessly to company's webpages. 3. It has excellent Customer Support. 4. This tool is quite easy to use.

    Review Source: Capterra

  • ram from Home

    February 2017

    Worth for Cost

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    1. Allows to enter new countires with zero ramp time for payments. 2. It saved huge time in improving my accounting process. 3. Worth for the cost. 4. Provides great support when needed 5. Money transfer solutions offered by tipalti are quite effective.

    Review Source: Capterra
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