Tipalti is a cloud-based accounting management solution that helps users automate their accounts payable process. It offers a variety of features, including invoice automation, payment remittance, regulatory compliance management, tax calculations, supplier management and reporting and payment reconciliation.

The tool also offers a web portal that helps with supplier onboarding and management, and it sends automated notifications to vendors about invoices, payment statuses and other information.

Tipalti helps streamline supplier payment workflows, simplify approval routing and automate invoice collection. It offers compliance management support and automatically checks payment information.

Tipalti provides payment reconciliation reports that are integrated with users’ enterprise resource planning (ERP) and accounting systems. The product integrates with leading ERP and performance management systems such NetSuite, Xero, Oracle, CAKE and others.

Tipalti is suitable for small, midsize and large enterprises, as well as freelancers, across a variety of industries.



41 Reviews of Tipalti

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 41 reviews

December 2018

Diana from Makrwatch

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great tool to make multiple payments

Pros

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

Cons

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

October 2018

Brian from My Solution Advocate

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Absolutely Floored By This Company..!

We were accepted by the PayPal mass payout system but I am So grateful I finally clicked that Tipalti website in the search results. So excited!

Pros

Tipalti is about to be handling our Accounts Payable system. WE are SO EXCITED to have been accepted by them! They handle everything from the Tax forms to paying out in over 120 chrrencies to 190 countries. Best part is it only requires one line of code to integrate them into ohr system. So excited!

Cons

We have no cons WHATSOEVER pertaining to this conpanies excellence and focus on what matters to companies like myself. So grateful we do not have to build this system ourselves! Great rates as well.

September 2018

Joel P. from Crystal & Company

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Excellent software product, sales and customer support.

Pros

Simplifies the payment process, while supporting statutory compliance and all at a very reasonable cost.

Cons

We could use improved standardized reporting, but all data can be easily exported and manipulated for reporting..

September 2018

Angela from YouNow, Inc.

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Sales + Marketing

Pros

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

Cons

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Software is easy to use and when I have needed customer support they got back to me in minutes.

The software permitted customers to confidentially add their personal information and update it as needed without interrupting my daily workflow.

Pros

I like how it links payments to customer payment preferences and quickly links it all together for seamless payments. The customer support is also next to none.

Cons

When I process a batch of payments at once and receive a required funds figure, I am not entirely clear as to whether or not this includes applicable fees on the transfer. To compensate, I over contribute funds which is less ideal.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Streamline Process

Pros

I love the TIN validation and being able to have our Payees go through Tipalti for everything. Having Tipalti has reduced emails with payment status as all the info can be found via Tipalti. Payments are processed quickly and it had made it simpler and quicker than having to manually cut checks.

Cons

Some users are still having a hard time comprehending the required info to create an account. I would like to see it be more user-friendly.

June 2018

Bert from GoDine Club

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

We are a new company and new to this type of payment system. After our research we selected Tipalti

Pros

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Cons

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

May 2018

Anne from Food Manufacturing

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Tipalti software review!

Pros

All the necessary pieces of information are monitored on this software. And you can get refunds in a jiff.

Cons

There are some delays in some moments but still managed to fix. its interface might not be that user-friendly.

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Tipalti lowered the time it took to process payments by over half.

Huge time saver

Pros

Multiple payment types available in one platform. Eliminates needing to enter our online banking's portal for each different type. Easy payment receipts to provide to vendors.

Cons

Some details of the workflow are not as efficient as they could be - but the team is always responsive to my suggestions and they are always improving.

May 2018

Katie from LaunchPoint Marketing

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Great to use with a refund when you need it

Pros

Gets refunds done quickly with ease. Once the refund is set up, the emails go out and you're done. The fact that it's automated is great.

Cons

It's a little hard to navigate. Some of the pages do not have very much info on them, which makes it look a little less "smart"

May 2018

Wilkes from izo inc/DanceOn

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

very good payment automation with some improvements it could be excellent

Pros

-easy to onboard new vendors/suppliers
-easy to pay selected invoices in batches
-easy to pickup the system, even for non acct types

Cons

-doesn't sync with our ERP
-doesn't automated 1099s yet
-doesn't allow for multiple payment setups for same customer yet

April 2018

Areane from FSPMI

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

User Friendly Software

Pros

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

Cons

It is a bit pricey, but it will worth the price for its how it is useful

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

Tipalti optimizing payment to reduce finance management times which is a must for business.

Pros

Some of the benefits include: payment automation features, minimal error and downstream errors, compliance with taxation issues, advanced reporting and lots more. Do you have a high volume of supplier payments -- no problem. Is paying suppliers overseas too time-consuming? No problem.

Cons

There is no perfect solution and businesses really need to understand the product and what they need to find the best solution. This is product has a good value and platforms that do more cost a lot more. You have to request a quote and sometimes you just want to sign up for something.

April 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

An extremely easy to use software that has helped improve our productivity & communication

Pros

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Cons

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

March 2018

Shir from StartApp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Replies are always prompt, clear and helpful, providing all the necessary information at once.

Pros

The dashboard is clear and easy to use, support is A+. The team is very responsive, professional and helpful.

Cons

Not sure I fully understand how the payment process works. Lately, they came out with Webinars explaining exactly this process and were helpful. However, would have appreciated had the webinars fit my time zone better.

March 2018

Nydia from Dickerson

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Tipalti makes it easier for our payees to find the information they need from us all in one place.

Pros

Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.

Cons

Accessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.

Response from Tipalti of Tipalti

Replied March 2018

Thanks for the review!

February 2018

Ashley from Photographer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Worked really well!

Pros

I was very please with this product, it worked exactly as described and I really had no issues with it easy to learn.

November 2017

Selene from Houzz

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

Great customer support. User friendly but some features should be added.

Pros

The platform is user friendly. We didn't need specific training to start using it and still, it's quite easy for us to find the info we are looking for.

Cons

some features should be added in order to make it 100% usable by our company (as payees with different bank account country and VAT number).

Response from Tipalti of Tipalti

Replied November 2017

Thank you for your review, Selene!

October 2017

Jed from Ames Free Library

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2017

Happy with the support and the quality of the features

Pros

Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.

Cons

The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.

August 2017

Oleg from Clickky Familly

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Nice support and software full of features

Easy mass payments to our customers

Pros

Once you implemented and setup, you need to check it only when approvals of some payments needed, no useless steps and actions

Cons

not very user-friendly interface and the price is quite high. there is no ability to pay with Paypal if in you country it is not supported

Response from Tipalti of Tipalti

Replied August 2017

Thanks, Oleg for your review. You may be on the older UI so our new modern interface may not have been rolled out to you. We love the new UI. Unfortunately, we can't control where PayPal chooses to do business.