Tipalti Software

Pros

Once you are all set up, you only need to check AP Automation when approvals of some payments are needed. The software is streamlined minimizing useless steps and actions.

Cons

The cost is quite high compared to comparable alternative solutions and the user interface is less than user-friendly.

Easy mass payments to our customers

Pros

Once you implemented and setup, you need to check it only when approvals of some payments needed, no useless steps and actions

Cons

not very user-friendly interface and the price is quite high. there is no ability to pay with Paypal if in you country it is not supported

1. We used Tipalti in our organization to pay our world wide crow of patent and technology researches.
2. It captures payee information in a seamless and easy to integrate system.
3. It provides payees with a variety of payment options.
4. It greatly helped in integrating the money transfer process with our current process.
5. One recommendation would be like they need work well on customizing the better UI.

1. I used tipalti to pay our developers on monthly bases for the total payments.
2. It has the ability to link seamlessly to company's webpages.
3. It has excellent Customer Support.
4. This tool is quite easy to use.

1. They jump on to the issue and provides constructive help when it is required.
2. paper checks are little slow to send out other wise this is an awesome tool for payments.
3. This is awesome mass payments management solutions.
4. Global suppliers payments process is quite easy with this tool.
5. I truly recommend this tool.

1. Allows to enter new countires with zero ramp time for payments.
2. It saved huge time in improving my accounting process.
3. Worth for the cost.
4. Provides great support when needed
5. Money transfer solutions offered by tipalti are quite effective.

Tipalti has really streamlined our payment process - it saves a ton of hassle in updated payment methods and manually entering wires every week. The only downside is the reconciliation report can be a bit difficult to work with in terms of bank reconciliations, etc. But overall a huge time saver and the customer service is very helpful and quick with responding.

Great system for the price. Overall great support when needed. Data is easily managed and we generally have a seamless AP schedule thanks to Tipalti.

Pros

Easy to manage vendor payments

Reconciliations are straight forward

Payments are easily executed

Cons

Lack of detail at times for error'd payments

Lack of integration with our primary business bank provider - Bank of America

I have had a great experience working with Tipalti. It has made our payments process become almost effortless

Pros

How easy it is to use, and how easy it has made our payment process flow.

Tipalti has streamlined our payment processing process from ~3 days to a matter of minutes. In doing so, they've saved us time and improved our efficiency as an accounting team. We are able to refocus our time on other projects due to the extra time they've given back to us. They have engineered a tool that has allowed us to pay several hundred of our partners in multiple currencies into an organized and simplified approach.

Pros

The Tipalti team is professional, responsive to our needs and questions, and constantly seeking ways to improve our manual processes. We feel we have an invaluable partner in them as they are invested in our success as much as theirs.

Advice to Others

We have used Tipalti's solutions over the past few years. In that time, they have literally saved us countless hours by automating our manual processes. Because of their tools, our payment processing to our audit testing/documentation has been improved tremendously. By utilizing their products, we've been able to enhance our own controls and increase our ability to provide greater service to our partners.

We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.

Pros

-Fairly easy to setup and integrate
-Affordable
-Good customer support
-Visibility for vendors

Cons

-Could allow for more customization
-UI is a little antiquated but works

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it¿s worth it. We send weekly and monthly payments (qty in the thousands) and I¿d hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I¿d rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed ¿payable¿ is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Advice to Others

Initial implementation is arduous; you might want to double your estimated implantation time. I don¿t think this is unique to Tipalti though (I¿m sure the same with their competitors). It¿s worth it anyway.

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Advice to Others

The initial set up getting Tipalti to communicate with your systems is arduous and you might want to double your estimated implementation time. I don't think this is unique to Tipalti though. It's worth it anyway.

We've used Tipalti since their early days and have been very happy with the services and features. I was looking for a way to pay our research contractors who live worldwide. We've paid people in more than 100 countries and with that needed to improve the efficiency of the process. We also had a concern that our worldwide payments are in compliance with money transfer regulations.
Tipalti brought a terrific money transfer solution that's very efficient and supports a variety of payment options. We implemented Tipalti into our payment process and have since transferred millions of dollars worldwide.

Pros

Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.

Cons

Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.

Advice to Others

If you're paying a large group of people or people in many countries, Tipalti is a great way inexpensively implement a world-class solution for your payments challenges.

We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.

Pros

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

Cons

None that come to mind

I started using Tipalti as a payment solution for my business when manually paying vendors was becoming too difficult and time consuming. After the initial set up, payments are easy and fast to make and there is less room for user error since everything is based on vendor ID numbers.

Pros

batch upload, quick payments, auto emails, GREAT customer service who were willing to work with me and my specific needs

Cons

getting vendors initially set up in the payment portal took some time (even though there was an auto upload, which helped tremendously) but I had a lot of vendors I needed to ensure were set up quickly and accurately.

Biggest "pro" is the support group.
TIPALTI Support is extremely responsive and gives the impression that they sincerely are concerned with your issue. It is not a "mechanical response" but a "personal response" to your specific issue.

We have been a satisfied customer of Tipalti's payment management system for several years. Tipalti has helped us improve publisher satisfaction and retention rates, while decreasing the time we spend processing and managing partner payments.
Very happy customer!

Pros

Increase publisher's satisfaction and retention rates
Save time we spend processing and managing payments.

Cons

None so far.

We have been using Tipalti for a number of years. We currently pay a large crowd of people in over a dozen countries. The system has allowed us to enter new countries with zero ramp time for payments. We are able to manage the entire payment system with a fraction of one FTE. We tried Paypal and looked at a few other systems but nothing offered the capabilities for the price.