Yokoy
About Yokoy
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Most Helpful Reviews for Yokoy
1 - 5 of 29 Reviews
Manuel
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Happy wife
My wife is the superuser of Yokoy, and Unique is the 3rd company we set up together. We implemented SAP, Microsoft Nav, and Revolut Business, but she is super excited since we use Yokoy. We reduced our subscription spending by 20%-30% of various tools (small tools too) across Unique.
PROSVery easy to use mobile experience and spend management. As a CEO, I like most the real-time view to all our expenses, especially the software subscription spending we have at Unique.
CONSI'm waiting for linking the virtual credit cards to Apple Pay
Reasons for switching to Yokoy
Better integration into Microsoft Nav, Easy to use Mobile
Philipp
Insurance, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2023
Practical, simple and reliable
The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriented. Yokoy is open to the needs and inputs of the customer. Even if not everything can be realized.
PROSThe simplicity of adding expense receiptsThe recognition of the data from the receipts is excellentGood clarity
CONSCustomization of the SAP interface is somewhat complex and depends on the implementation partner
Reasons for switching to Yokoy
The recording of expenses turned out to be very time-consuming and complicated.The appearance and process no longer met our requirements.Setting and changes could not be made by ourselves.
Vendor Response
Hi Philipp, Thanks for your kind remarks! We love hearing from our customers – especially when Yokoy is able to make a positive difference to them. We pride ourselves on having a simple and reliable tool that brings financial excellence to everyone. Team Yokoy
Replied April 2023
Brenda
Education Management, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2021
User/admin feedback
Overall, the assessment is good. Only a few more options are needed to make the product complete.
PROSThe software is user friendly, easy to use, intelligent reading of receipts, foreign currency management, credit card connection
CONSLack of filters, limitations in the structure which cannot be defined at several levels on the basis of an amount (worfklow), assistants cannot access all data, impossible to output excel extracts except via Analytics, non-communication with an ERP
Reason for choosing Yokoy
User friendly experience
Michal
Internet, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
Yokoy expense management for midsize scale up company
Yokoy is very positively rated by our employees (end users). The Yokoy staff is very friendly and supportive. They always try to find a tailored solution for your company's needs. Yokoy is still developing and changing. They implement new features to the tool every month.
CONSThe Yokoy Visa cards are limited to the European market. The delivery time for the physical cards is unacceptably long and they are delivering cards to a limited amount of countries. Also, the matching process for expense to card transactions is not intuitive for the end users, and they have serious problems the credit note management.
Vendor Response
Hi Michal, First off, thanks for your review! We value your feedback and are happy to hear your employees are enjoying the tool. In regards to the Yokoy Visa cards, we do want to use this opportunity to clarify a few things. · We have recently switched card shipment providers and the shipment times have improved drastically to 5-7 business days. · In response to customer feedback, we are about to release an improved transaction matching flow that will be a lot more user friendly. · Furthermore, we have enabled the option for submitters to create credit notes themselves which improves the credit note handling. Making our customers happy is always at the top of our to-do list. We value innovation and as you said we implement new features to the tool every month. I hope you'll stick with us to see what's new. Best, Yokoy
Replied March 2023
Belén
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2023
Yokoy collaboration
The main benefit has been the automation of some processes. Now, our employees have a tool to report their expenses, easy to use and the approvals are granted quickly. The finance team also have a great help and all the information flow is one single system.
PROSYokoy is easy to use and intuitive. With a simple photo of the receipt your expenses are reported. Also, the integration of the SW in our organisation was easy, well planned and the team behind it is supportive, they are the best part of the project! I would like to do a especial mention [sensitive content hidden], she is awesome: Professional, empathetic and try her best always.
CONSThere are some aspects in the product that we wanted to be customized. Even if we understand that the product is offered for a wide range of customers, the feedback reported to the Product department should be studied and replied.
Vendor Response
Hi Belen, Thanks for your kind words about our team! We value your feedback and are thrilled you found the integration so seamless. I appreciate your comments on increasing our customisation. We're always improving our software, so I'll pass this off to the team to factor into future updates and enhancements. In the meantime, if there's anything else you want to share with us, or if you'd like to be updated on progress you can get in touch through this email. Best, Yokoy
Replied March 2023
