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Frontrunner 2020
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What is Zoho Expense?
Zoho Expense streamlines and automates business travel and spend end-to-end. Right from travel booking to expense reporting and approval.
Conversion of receipts to expense claims, report submission approval, and card reconciliation can all be automated. This reduces the time, effort, and hidden costs involved in expense report processing.
Multi-level approval, spend rules and limits, budgeting, and analytics provide better spend control. See Zoho Expense in action, sign up for a free trial now!...
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User Review Highlights
4.57
696 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time."
"I liked the ease of use and simplicity. Right away I knew this was going to be an easy app to use and maintain."
"Great App & I'd recommend it for everyone to control/track/record expenses in a very smart & efficient manner."
"Bad, bad timing...this is a big FAIL. You really should get a group of your current customers to test drive new platforms in the future before rolling them out."
"Some trouble getting QBs Desktop integration working."
"The lack of subcategories, you can not create them on your cell phone."
Read user reviews
How much does Zoho Expense cost?
Free trial of Premium Plan for 28 days, with no credit card required. Free plan: $0. Up to 3 users. 5GB receipt storage. Premium plan: $5/active user/month billed annually. Minimum 3 users. Unlimited receipt storage and auto scans. Enterprise plan: $8/active user/month billed annually. Minimum 500 users. Advanced integrations and customization.
Starting price
$5.00 per month
Free trial
Available
Free version
Available
Which features does Zoho Expense offer?
Core features:
Access Controls/PermissionsAccount ReconciliationAccountingAccounting IntegrationAlerts/NotificationsAPIApproval Process ControlAudit TrailBilling & InvoicingCategorization/GroupingShow more features +
Other Top Recommended Accounting Software
How easy is Zoho Expense to use and deploy?
Zoho Expense supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows.
4.57/5 out of 696 Reviews
Showing 1 - 5 of 687 reviews
Puran
Company size: 201 - 500 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
Quite useful tool to track and record company expenses
Puran
Verified reviewer
Company size: 201-500 employees
Industry: Outsourcing/Offshoring
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2021
Quite useful tool to track and record company expenses
In overall I just love the Zoho Expense, now I'm able to record my monthly expenses for a company and can mark them reimbursement item that means once approved I will get reimbursed for that expense from a company which is not only helping me but also helping the company in smoothing the whole process of monitoring the expenses and providing reimbursements.
Pros
I have started using Zoho Books initially and gradually I explored other Zoho products as well. In a few days, I got to know about the Zoho Expense and I was like this is the tool I need. It makes my life really easy by offering the easiest way to record my expenses for the company and other employees as well. Once the expenses are recorded in the Zoho Expense, it will directly be shown in the Zoho Books. I just love this feature.
Cons
Well, there are no cons I have noticed but for the unfamiliar person, it might be a little tricky at initial to learn and to use it. But, believe me, the Zoho team will provide any required support to make sure you are having a good experience with their services/tools.
Reasons for choosing Zoho Expense
I was using Wave Accounting before coming to Zoho but once I got to know about Zoho, I was delighted to use it.
Todd
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Looks promising
We are hoping to use it for expense tracking for employees and integration with Quickbooks online.
Pros
There is a lot to like about this software. It is well designed but the functionality is still not working fully.
Cons
There seems to be some inconsistency in the way the categories work on the mobile app.
Reasons for choosing Zoho Expense
Full features at lower price.
Reasons for switching to Zoho Expense
Costs
Response from Zoho
Hi Todd, Thank you for reviewing Zoho Expense. By design, the same categories displayed on the web application should be available on the mobile app as well. Kindly write to us at support[at]zohoexpense[dot]com if this is not the case so we can assist you further. Regards, Yohvan - Zoho Expense
Replied May 2022
Daniel
Company size: 51-200 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source
This review was submitted organically. No incentive was offered
February 2022
do not use
Pros
None -- honestly the worst expense software I've ever used
Cons
Where to begin... - doesn't pull in all transactions from Amex - constantly breaks - not easy for employees or admins to use - customer service employees are nice but not helpful because the product is awful
Cade
Company size: 51-200 employees
Industry: Renewables & Environment
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Zoho Expense is the uncomplicated winner in this category!
Overall, my experience with Zoho Expense has been great. I see no reason to switch to any other service. This app offer everything I was looking for and more.
Pros
I love how simple and focused this app is. I don't need a million options, just something that makes it easy to keep track of and submit expenses. Zoho Expense does all of that an more at a very reasonable price.
Cons
I think that the only thing that could be improved in this app is the database of merchants in the United States could be more comprehensive. Not a big issue, but maybe something that could be updated.
Reasons for choosing Zoho Expense
Simplicity, focus, and cost were the deciding factors.
Reasons for switching to Zoho Expense
Cost
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