Is Zoho Expense right for your business?

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best for

  • Accounting
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
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What is Zoho Expense?

Zoho Expense streamlines and automates business travel and spend end-to-end. Right from travel booking to expense reporting and approval. Conversion of receipts to expense claims, report submission approval, and card reconciliation can all be automated. This reduces the time, effort, and hidden costs involved in expense report processing. Multi-level approval, spend rules and limits, budgeting, and analytics provide better spend control. See Zoho Expense in action, sign up for a free trial now!... 

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User Review Highlights

4.57

696 Reviews

5
440
4
218
3
19
2
6
1
4
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time."
  • icon"I liked the ease of use and simplicity. Right away I knew this was going to be an easy app to use and maintain."
  • icon"Great App & I'd recommend it for everyone to control/track/record expenses in a very smart & efficient manner."
  • icon"Bad, bad timing...this is a big FAIL. You really should get a group of your current customers to test drive new platforms in the future before rolling them out."
  • icon"Some trouble getting QBs Desktop integration working."
  • icon"The lack of subcategories, you can not create them on your cell phone."

Read user reviews

How much does Zoho Expense cost?

Free trial of Premium Plan for 28 days, with no credit card required. Free plan: $0. Up to 3 users. 5GB receipt storage. Premium plan: $5/active user/month billed annually. Minimum 3 users. Unlimited receipt storage and auto scans. Enterprise plan: $8/active user/month billed annually. Minimum 500 users. Advanced integrations and customization.

Starting price

$5.00 per month

Free trial

Available

Free version

Available

Which features does Zoho Expense offer?

Core features:

Access Controls/PermissionsAccount ReconciliationAccountingAccounting IntegrationAlerts/NotificationsAPIApproval Process ControlAudit TrailBilling & InvoicingCategorization/GroupingShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Zoho Expense to use and deploy?

Zoho Expense supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Zoho Expense

4.57/5 out of 696 Reviews

Showing 1 - 5 of 687 reviews

Puran

Company size: 201 - 500 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2022

Quite useful tool to track and record company expenses

User Profile

Puran

Verified reviewer

Company size: 201-500 employees

Industry: Outsourcing/Offshoring

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2021

Quite useful tool to track and record company expenses

In overall I just love the Zoho Expense, now I'm able to record my monthly expenses for a company and can mark them reimbursement item that means once approved I will get reimbursed for that expense from a company which is not only helping me but also helping the company in smoothing the whole process of monitoring the expenses and providing reimbursements.

Pros

I have started using Zoho Books initially and gradually I explored other Zoho products as well. In a few days, I got to know about the Zoho Expense and I was like this is the tool I need. It makes my life really easy by offering the easiest way to record my expenses for the company and other employees as well. Once the expenses are recorded in the Zoho Expense, it will directly be shown in the Zoho Books. I just love this feature.

Cons

Well, there are no cons I have noticed but for the unfamiliar person, it might be a little tricky at initial to learn and to use it. But, believe me, the Zoho team will provide any required support to make sure you are having a good experience with their services/tools.

Reasons for choosing Zoho Expense

I was using Wave Accounting before coming to Zoho but once I got to know about Zoho, I was delighted to use it.

Todd

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Functionality

out of 5

April 2022

Looks promising

We are hoping to use it for expense tracking for employees and integration with Quickbooks online.

Pros

There is a lot to like about this software. It is well designed but the functionality is still not working fully.

Cons

There seems to be some inconsistency in the way the categories work on the mobile app.

Reasons for choosing Zoho Expense

Full features at lower price.

Reasons for switching to Zoho Expense

Costs

Response from Zoho

Hi Todd, Thank you for reviewing Zoho Expense. By design, the same categories displayed on the web application should be available on the mobile app as well. Kindly write to us at support[at]zohoexpense[dot]com if this is not the case so we can assist you further. Regards, Yohvan - Zoho Expense

Replied May 2022

Daniel

Company size: 51-200 employees

Industry: Legal Services

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

February 2022

do not use

Pros

None -- honestly the worst expense software I've ever used

Cons

Where to begin... - doesn't pull in all transactions from Amex - constantly breaks - not easy for employees or admins to use - customer service employees are nice but not helpful because the product is awful

Cade

Company size: 51-200 employees

Industry: Renewables & Environment

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

March 2022

Zoho Expense is the uncomplicated winner in this category!

Overall, my experience with Zoho Expense has been great. I see no reason to switch to any other service. This app offer everything I was looking for and more.

Pros

I love how simple and focused this app is. I don't need a million options, just something that makes it easy to keep track of and submit expenses. Zoho Expense does all of that an more at a very reasonable price.

Cons

I think that the only thing that could be improved in this app is the database of merchants in the United States could be more comprehensive. Not a big issue, but maybe something that could be updated.

Reasons for choosing Zoho Expense

Simplicity, focus, and cost were the deciding factors.

Reasons for switching to Zoho Expense

Cost

Showing 1 - 5 of 687 reviews

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