Birdview PSA vs Opteo
Birdview PSA has 296 reviews and a rating of 4.42 / 5 stars vs Opteo which has 113 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I enjoy the user interface for time trackingPulling critical reports is easier than other competitorsIntegration with other products like NetSuite allow for easier flow of project setup.
- Easy Projects makes it simple to budget resources, time, and capital. Easy Projects also integrates with Zapier, which helped us automate most of our time entry needs.
Cons
- The guest user interface is not very intuitive to use. It's also frustrating that guest users can't track their hours when assigned to a task.
- There is very little instructionals on their web page for basic setup does not even show how to add your first project, let alone the steps needed to import hundreds of projects.
Pros
- Simple to use interface, great knowledge base articles and all round great customer service.
- When you handle multiple accounts with dozens and dozens of campaigns in it, it's easy to forgot little optimizations that make all the difference. I loved also the slack notifications from Opteo Bot.
Cons
- The AI is a bit limited, which is a common issue for such software. It doesn't understand context, making some suggestions pointless.
- Some clients that have accounts with campaigns in different languages get spelling errors highlighted, when actually the spelling is correct in the chosen language (only happens in non-English).
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